TRODUCTION TO COMPUTE

SYSTEM SERVICING
OBJECTIVES:
1. Discuss the importance of the course or subject,
2. Explore and recognize the different careers
opportunities in computer systems servicing
3. Assess and compare one’s PECs with that of a 
practitioner or entrepreneur’s characteristics, 
attributes, skills and traits; 
COMPUTER
 An electronic, programmable device that stores, processes,
and retrieves data.

COMPUTER SYSTEM
 A system of interconnected computer devices that shares a
central processing unit (CPU) and various peripheral
devices (speakers, mouse, keyboard, etc.)

COMPUTER SYSTEM SERVICING

 The act of keeping and maintaining computer systems
 Includes diagnosing computer hardware and software
issues, upgrading hardware and software on a computer and
repairing computer systems
 im p o r ta nt t o s t u d y
Why is it i ng ?
Sy st e m s S e r v i c
Computer
Why is it important to study CSS?
 Because the knowledge and skills that you will
gain in this topic can help you keep and maintain
your own or family’s computer system
 Because you can share your knowledge and skills
to your family and to your community
 Because you can pursue a job that is related to
computer systems servicing
 Because you can put up your own computer
systems servicing business
What are the different career opportunities in CSS?
• Computer Service Technician – specializes on the
selling of computer systems and its components.
This position is normally found on business that sells
computer rerated products.

• Technical Support Staff – Personnel under this job

description cater to the needs of other employees in
the workplace that concerns the installation,
configuration, and maintenance of their computer
systems.
• Computer Repairman – They render services to
costumers who bring computer systems,
components, or peripherals to be diagnosed and
repaired.

• CSS Entrepreneur – refers to a person that is

engaged in establishing and running a CSS
business
 l E ntr e pr e n e u r i al  
​Pers on a
a n d Sk i l l s ( P E C s)
Compete nc i e s
rd w a r e S e r v i c in g 
in Comput e r   H a
What is Entrepreneurship?
o Entrepreneurship is the act of creating and
organizing business through developing and  
innovating products and services to gain profit.

o Entrepreneur is the one who is managing and

organizing a business.
Entrepreneurial Competencies
● Use of Influence Strategies. ​You should have the
ability to plan and establish influence among the
customers. 
 
● Self-Confidence. ​You should have the ability to
express his or her own abilities. 

● Persuasion​. It is your characteristic of effortlessly

influencing others to achieve your goals and
objectives. 
● Assertiveness. ​You should show social and
communication skills in a calm way without being
aggressive. 

● Problem Solving. ​You must proactively identify and

discover solutions to problems. 

● Systematic Planning. ​The process that is based on the

scientific method, objectivity of approach and
acceptability of results.  
● High Quality of Work​. The value of work of an individual,
team or organization which includes quality of task
completion and deliverables. 

● Persistence. ​You should have the vision that motivates your

team.

● Efficiency Orientation​. You must carefully find ways to do

things faster in order to improve efficiency.

● Initiative​. The ability to work independently with self

motivation and has the power to   take charge to plan for a
program that is intended to solve a problem. 
The Advantages and Disadvantages of starting a
Computer Business:

The Advantages of Starting a Computer Business: 

● It can be done virtually or home-based as long as there
is Internet access; 
● you set your own schedule and hours; 
● there is high demand for tech-savvy people; 
The Disadvantages of Starting a Computer Business: 
● The competition is stiffer; 
● the equipment and software can be expensive; 
● requires patience in dealing with clients struggling in
computer technology; 
● continuously cope with new features, tools, and other
tech innovations.