GROUP 5

IM PACTS
OF
AI/ML/RPA
IN ONLINE
SHOPPING
UNDERSTANDING ITS POWER AND INFLUENCE
0
1 WHAT IS ARTIFICIAL INTELLIGENCE
(AI)?
•ARTIFICIAL: Is anything that is made by human things
which are not natural

•INTELLIGENCE: Is the ability to understand, think and

• ARTIFICIAL INTELLIGENCE:
learn
» Is a broad area of computer that makes
science
machine seem
» AI is like they have
the brain wherehuman
the intelligence.
data is driven that can
help to optimize any job

GOAL OF AI: To mimic the human brain and create system

that can function intelligently and independently.
02
WHAT IS MACHINE LEARNING
(ML)?
• MACHINE LEARNING:
» Is the science of programming machines to think
and» ML
actuses
like humans without being
algorithms learn specifically
tasks, these
programmed.
to algorithms are fed with from they learn to
data
perform the tasks.
» When ML act overtime as changes in data occur,
it don't need to program the application where it
just need to find patterns to learn from new data.

GOAL OF ML: Is to acquire more knowledge

03
WHAT IS ROBOTIC PROCES S AUTOM ATION
(RPA)?
• ROBOTIC PROCESS AUTOMATION:
» Is can be defined as computer program that stimulates human
interaction with a computer screen, keyboard and mouse where a set of
instructions are defined to execute tasks that are ruled-base,
repetitive, onerous, and human error-prone that would eat up workers time
and effort.
» RPA is one of the fastest-growing segments in the enterprise
software market in 2020 and continues to grow in popularity and adoption.

•ROBOTS: Is the software scripts that automate other software, they

operate at the user interface level by keystrokes
clicks mimicking human and

GOAL OF RPA: Is to improve efficiency, boosts productivity, lower costs

and free employee to focus on higher value of work.
HOW AI/M L/RPA CHANGE THE
WAY WE SHOP
Increase your
The main focus is:
revenue and profit.

Before making a purchase, today's

customers conduct internet research on the
things they wish to buy. Where anyone may
buy anything online, from groceries and
clothes to gadgets and power equipment.
B EFORE AFTER
ONLINE ONLINE
00
SHOPPING 00
SHOPPING
l oadi ng . . . loading...

To make purchases, people had to People can purchase from

go to physical stores.
Accessibility and mobility
concerns make it difficult for
people with disabilities to shop.
People can only purchase
products that are available
locally.
the comfort of their own
homes.
People can purchase items from
stores located all over the
world.
The number of job opening s in
 WHO ARE THE
S HOPPERS ?
HEADS OF FAMILIES INDIVIDUAL SHOPPERS

They may accomplish precise They can buy and check

and real-time grocery products in-store via Online
shopping without leaving the Shopping before making a
house by using Online final purchase.
Shopping.
ADVANTAGES
OF AI/ML/RPA
IN
ONLINE
SHOPPING
 Advantages of AI/M L/RPA
in Online S hopping
1 2 3 4 5 6

A1 A2 A3 A4 A5 A6

The help of AI / ML / RPA in By AI / ML / RPA With AI / ML / RPA Online Shopping AI / ML / RPA in

AI / ML / RPA in Online in Online Boost Online under AI / ML / RPA Online Shopping
Online Shopping Shopping of Shopping on Shopping via increase sale amidst covid 19
Security. Business customer Advertisement during Holiday pandemic
Growth Impact satisfaction and Browsing season
Online

NOTE IT!
DISADVANTAGES OF AI/M L/RPA
IN ONLINE SHOPPING
flaunt your new found knowledge
Dis advantages 01 Item precision

of AI/M L/RPA
in Online 02 No Support for Local
Retailers

Shopping
03 Real-time
communication

04 Risk of fraud

Spending an Excessive
05
Amount of Time
Online
 J EFF B ENZ ONS
280,890
Latest number of acquired
customers

GOAL 1
67 % complete If you make t he
c us t omer unhappy i n t he
phys i c al wor l d, t hey
GOAL 2 mi g ht eac h t el l si x 3 out o f 5
customers are satisfied
35 % complete
friends. with our services

I f you make customers

unhappy on t he
I n t e r n e t , they can each 8
New branches opened
GOAL 3
15% complete
t e l l 6000 f r i e n d s . year - to - date
DO YOUHAVE ANY
QUESTIONS?
Hope yo u learned somethi ng new.
GROUP 5

Thank you
for your
tim e! MAGNO, NEIL ADRIAN
SANGCO, FREDDIE LLOYD
SINOCRUZ, CHRISTIAN
ANG NOE, KRISTINE JOY
GOLONDRINA, PAOLENE
LOPOS, MARIE