Professional Documents
Culture Documents
-Piyush Ranjan
Mission
Providing emergency services including vets, medicines with click of a button on app and at an
affordable prices
Aim to provide homecare for the pets with experienced sitters so that owners can travel outside
without any tension
Utilizing data analytics to provide hassle free delivery of pet consumables
Providing pet services- Vaccination, Grooming at home thereby saving time of people
To provide personalized services in the changing times and new normal
Objectives
Starting a sustainable business locally in Kolkata and expand operations in 10 cities within 2 years
Customer centric approach ensuring customer satisfaction 100% of time to retain customers
Utilizing data analytics to forecast demands and needs to reduce inventory cost
Market Analysis
Estimated Number of Pets in Kolkata- 300,000
Estimated Number of Pets residing in homes with all people working- 100,000
Average annual need of pet services- 600,000 (100,000*6)
Estimated number of pet shops in Kolkata- 1000
Opportunity (with target of 20% market capture)- 120,000
Estimated cost per service- INR 600
Estimated opportunity- INR 72,000,000
Strategies
Digital solutions in the form of app for ease of ordering and contact
Collaboration with pet service providers on hyper local level
Collaboration with Vets for experienced services
Direct Tie-up with Pet Food companies for reducing costs
Utilizing data analytics to forecast demand and maintain inventory to reduce warehouse costs
Advertising through Social Media and Pet Care NGOs for higher visibility
Marketing Plan
Collaboration with NGOs and Vet Hospitals
Advertising through social media and awareness campaigns
Hyper-local advertising through pet shops and clinics
Key Operations
Pet care taking at home
Pet Services at home
Emergency Pet Treatment and medical assistance
Pet supplies
Pet Training
On call assistance
Pet Adoption through NGOs (CSR Initiative)
Projections
P ro jectio n A n a ly sis
Cost of Operations Advertising Cost Estimated Revenue
1200
1000
800
600
400
200
0
1st Year 2nd Year 3rd Year 4th Year