Professional Documents
Culture Documents
Firm Flexible
Direction
Show way forward Standing Down and give team credit
Don’t micromanage! —micromanagement is so controlling that Staff shut down mentally.
Take on, Be on charge Make things happen Let someone else lead
Execute plan until complete Plan Recognise when plan not working
No room for new idea Creativity Bring new idea all the time
Discipline
Total discipline Leave room for outside influence
excessive discipline can stifle free thinking in team leaders and team members.
Accountable
Hold people accountable Do the work for them , hold their hand
Hold people accountable but do not hold their hand
1. Once selected for the team, people need training, coaching, and correction to
master the elements of their jobs. This book reminds us of that; and helps us better
know how to do that.
2. Oder of work activities: Hire; train; practice; do (work); debrief. And, with plenty
of repetition.
1. Need to do much, much more with case-studies and role-plays –
studies/simulations of real-world situations, over and over again
3. Start with, and master, the basics! And then, and only then, do you move forward
into more difficulty.
4. First, figure out where you are. Re-check that often, to determine where you are
now. – Then, move toward where you want to go.
5. Plan – but build flexible plans.
6. The success of the team matters more than anything else. In other words, the team
and its success matters more than any one person on the team.
7. All persuasion is self-persuasion. (People can say “no”).