JOSÉ RIZAL UNIVERSITY

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

APPLIED BUSINESS TOOLS AND

TECHNIQUES IN HOSPITALITY

MGT C303 – 301H

 JOSÉ RIZAL UNIVERSITY
COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

APPLIED BUSINESS TOOLS

GROUP 4
LEADER: Villanueva, Erika
MEMBERS :
Banaag,Leonard Lim,Angelo
Buno,Angelvern Manamtam,Bernard Lean
Cabigting,Rose Anne Meneses, Anfernee
Gallardo,Arian Nano,Marcus Liam
 DATABASE PACKAGES
EXAMPLE # 1 : TEAM DESK
HOSPITALITY
hISTORY:
A few years ago, Rebecca, the founder of Team Desk UK, needed a
system for her small business. She ran her business from home and worked with
another lady who also worked from home. But they both needed to access the same
data, manage client records and also know what each other were up to.Rebecca
went online and found Team Desk, based in Chicago USA. After many years,
Rebecca was 100% impressed with Team Desk and has introduced it to many other
businesses. It’s so easy to use, easy to share information and make the functionality
absolute personal to each business. COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021
DESCRIPTION OF TEAM DESK
• is an online database application that enables users to easily design
web-based database applications or use predefined solutions to
collect, share, and manage business data. It helps companies with
data sharing and user access.

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021

 SPECIFICATIONS OF TEAM DESK
Its features are:
• Business Process Automation
• Campaign Management
• Collaboration Tools
• Collaborative Development
• Integrations Management
• Iteration Management
• Lead Capture
• Lead Distribution
• Requirements Management
• Source Tracking
• Templates
• Web/Mobile App Development
• Workflow Management

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021

 Uses & Processes of Team Desk 

• TeamDesk is an online database application that enables users to easily design

web-based database applications or use predefined solutions to collect, share,
and manage business data. It helps companies with data sharing and user
access. Even today, many companies use spreadsheets to store their business
data and organize their team collaboration. But this method does not allow them
to share data on an individual user access level. TeamDesk is the answer to this
problem as it offers a robust role-based access mechanism. Roles allow you to
control what each user can access and which actions they can do against the
database.
COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021
 ADVANTAGES

• Fully Scalable and Customizable

• Unlimited Records and Storage Space

• High Availability

• Role-based User Access

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021

 DISADVANTAGES

•  

• The user interface, though intuitive, could be made cleaner and less cluttered.

• Team Desk should increase the number of apps it can be integrated with to
further expand its efficiency and use.

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021

 APPLIED BUSINESS TOOLS

EXAMPLE #2: SMART HOTEL

SOFTWARE
COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021
 HISTORY OF SMART HOTEL SOFTWARE

The Smart Hotel Software suite that allows you to manage all aspects of
your hotel business.Our platform combines best-of-breed capability with all
in one integration.Itwas founded in 1991 and is private,as well as free to
use.

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021

 DESCRIPTION OF SMART HOTEL SOFTWARE

• Is a cloud-based and on-premise hospitality

property management solution that helps
businesses of all sizes streamline processes related
to sales, accounting, payroll, banquet event orders
(BEO), and more.

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021

The Specifications and features of the Smart
Hotel Management Software include the
Following: Inventory Management
Accounting Loyalty Program
Booking Management Maintenance Management
Built-in Accounting Marketing Automation
CRM Multi-Property
Catering Management Online Booking
Credit Card Processing Point of Sale (POS)
Customer History Promotions Management
Customizable Reports Rate Management
Electronic Payments Reporting & Statistics
Employee Management Reporting/Analytics
Extended Stay Reservations Management
For Vacation Rentals Revenue Management
Front Desk Management Reviews Management
GDS/OTA Integration Room Booking
Guest Experience Management Single Property
Third Party Integrations Spa/Activity Management
Housekeeping Management COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021
 Uses&Processes of Smart Hotel Software

The Smart Hotel Software property management system is a Windows-based

system that specializes in hotel and vacation rental management. You can handle
different properties and resources thanks to the system's flexible design.
-Flexible configuration allows multiple properties and multiple resources

-Guest profiles store detailed information including address, preferences, stay

history, guest notes and loyalty cards

-Extensive reports menu includes Operational reports, Night Audit Reports and
Statistical Reports

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021

 ADVANTAGES
· The customer service department is fantastic and can help creating the
materials, and systems require when the standard is not workable for the
needs. Adaptability and has been reliable for reservations.

· Smart Hotel is very user-friendly software and easy to learn. Integrated

with our finance software.

· Good value for money, great technical support, and customer service,
stable and reliable, few technical problems. Adequate online reservations
system that integrates with back-end.

· East to use. They have feature from front office till back office.
· Able to get reports on occupancy and reservations and enable to see
revenues are like.

· This software enables management to focus on growing business more,

opposed to solely supporting daily operations. COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021
 DISADVANTAGES

• Renewable take too many steps

• The user interface is cluttered with no option for eliminating features
• Web interface creates unallocated reservations

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021

 EXAMPLE #3 : MICROSOFT AZURE DATABASE

• Microsoft's cloud computing platform, Azure, was previously known as Windows Azure, but on March 25,
2014, it was renamed Microsoft Azure. In 2008, it began as a Microsoft internal project codenamed
"Project Red Dog," and before it was officially announced in 2010, it was codenamed "Windows Azure."
• Microsoft's Azure SQL Database is a fully managed database service, which means that SQL Server is
managed and maintained by Microsoft for your benefit. Built-in intelligence that adapts to app patterns
and optimizes speed, data security, and reliability. Innovative features, such as built-in high availability,
are also included in the database to help you keep your business running smoothly.In October 2008,
Microsoft announced Azure. Azure is a public cloud computing platform at its heart. Analytics, virtual
computing, storage, networking, and other services can all benefit from it. A team of Microsoft OS
professionals created the operating system, nicknamed "Red Dog."
COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021
DESCRIPTION OF MICROSOFT AZURE DATABASE

• Azure is Microsoft’s cloud database service. Based on SQL

Server database technology and built on Microsoft’s
Windows Azure cloud computing platform, SQL Azure
enables organizations to store relational data in the cloud
and quickly scale the size of their databases up or down as
business needs change.

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021

SPECIFICATIONS OF MICROSOFT AZURE
DATABASE

• Build apps faster on a fully managed SQL database

Rapidly deliver modern

•

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021

 USES & PROCESS OF MICROSOFT AZURE
DATABASE

Microsoft Azure Database is a fully managed platform as a service (PaaS) database engine that handles most of the database
management functions such as upgrading, patching, backups, and monitoring without user involvement. Microsoft Azure
Database is always running on the latest stable version of the MS Server database engine and patched OS with 99.99%
availability. Platform as a Service (PaaS) capabilities that are built into Microsoft Azure SQL Database enable you to focus on
the domain-specific database administration and optimization activities that are critical for your business.
Azure SQL Database is a relational database-as-a-service (DBaaS) in the Microsoft Cloud (Azure), also in addition allows you
to do the following:

a. Create a database using the Azure portal*

b. Set up a server-level IP firewall rule using the Azure portal
c. Connect to the database with SSMS
d. Create tables with SSMS
e. Bulk load data with BCP
f. Query data with SSMS
COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021
 ADVANTAGE & DISADVANTAGE OF MICROSOFT
AZURE DATABASE

Advantages of Microsoft Azure

1. Microsoft Azure offers high availability.

2. It offers you a strong security profile.

3. Azure offers good scalability options.

4. It is a cost-effective solution for an IT budget

5. There are multiple redundancies in place to maintain data access.

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021

 ADVANTAGE & DISADVANTAGE OF MICROSOFT
AZURE DATABASE
DISADVANTAGES OF MICROSOFT AZURE DATABASE

- SQL Agent is missing

Although Microsoft is always trying to improve the features that are integrated with Azure SQL Database, there are still a
few notable missing functionality for the time being.

Confusion about Database Transaction Units

You should know exactly what resources are available to you if you are used to administering SQL Server on hardware
over which you have direct control. Confusion about Database Transaction Units
-

Management is required.
Drawbacks to Microsoft Azure, as there are with any other service. IaaS (Azure) shifts your company's processing
capacity from your data center or office to the cloud, unlike SaaS platforms (for example, Office 365) where the end-user
consumes information.

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021

 END

THANK YOU !

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT 2021