Professional Documents
Culture Documents
Kabankalan City
FY 2022 Accomplishment Report & FY
2023 - 2028 Plans and Programs
FY 2022 Accomplishment
MFO/Objectives SUCCESS ACTUAL ACCOMPLISHMENT REMARKS
INDICATOR/TARGETS (Key Success Factors /
Challenges/Issues & Concerns/
Gaps/Action Taken)
Titles issued Efficiently E - 60% of titles Titles Issued – 131 Thorough encoding and
issued within the Title Released – 81 examination
required period Issued within the required period -
61
Issued without error - 129
Qlty - 99.8% of Efficiency Rating – 75.309
titles issued without Quality Rating – 98.473%
any error ( no need
to reprint)
Timely response to E - 100% of complaints are Total complaints received - 15 Just and proper information
complaints resolved Total complaints resolved – 15 dissemination
Efficiency Rating – 100%
Clients highly Qlty - 73.00% of clients rated Quality Rating – 100% Continued information
dissemination to all clients
informed and satisfied our services as satisfied or very regarding new/upcoming
satisfied system updates
Client Feedback Forms E - 100% of the sample size Total submitted CFF per month - 0
(CFF) submitted Minimum sample size - 0
completely and timely T - submitted for every month Efficiency Rating - 0
on the 10th calendar days of
the succeeding month E - No. of monthly submission -0
● Seminar on IPCR/OPCR
● Refresher training to all employees
● Centralized Information Center to all Employees that can
be easily accessed.
● Regional/ Provincial contact focal person (HR, Planning,
etc.)
● Efficiency Monitoring for LRA Employees on Office
Operations
ISSUES AND CONCERNS
Issue / Concern Proposed Solution (if any) Responsible Unit
Timely transmission of IPCR Data Transmit data by July(for 1st half) and Human Resource Development Division
January(2nd half)
Timely transmission of OPCR Data Transmit data by July(for 1st half) and Planning and Management Division
January(2nd half)
Inefficient response to LRA Employee Assign a Focal Person for the RDs per Human Resource Development
Concerns. Provincial Offices (esp. cluster. Use of social messaging Division/Planning and Management
Visayas and Mindanao) are having delay applications. (Same as used by LARES) Division
in receiving information or seldom, not at
all.
Security Personnel is unavailable in the Assign a Security Personnel to ensure Planning and Management Division
premises the safety of the office
Available Office Supplies are only Periodical assessment on the needed Property Division
provided upon inquiry. No inquiry, no office supplies of the RD. Inform the RDs
office supplies would be given. of the office supplies that are currently
available.
- END –
THANK YOU!