COMMUNICATION

STYLES
By-
N.Vaishnavi
21MG201B42
 INTRODUCTION

• Communication style is the window to how the world perceives

you. It affects your relationships, career and emotional well-being.
• Understanding your communication style allows you to work on
aspects that can be viewed as negative and helps you strengthen
the positive.
 PASSIVE BEHAVIOUR
Don't express needs, opinions, or feelings.
Apologize for things that aren't their fault
 • Do not respect their own rights
 Feel they don't have a right to ask for things
they want
Avoid conflict, even at their own discomfort
 AGGRESSIVE
BEHAVIOUR
 Don't respect needs, opinions, or
feelings other than their own.
 Do not apologize for things, even when
they are at fault
 Do not respect the rights of others
 Feel others do not have a right to ask
for things they want
 Avoid discomfort, even at the risk of
conflict
PASSIVE- AGGRESSIVE
BEHAVIOUR
 Tries to deal with needs, opinions, and feelings
by NOT dealing with them.
May apologize, but secretly resents itOften uses
sarcasm Respects the rights of others but resents
it, often secretly sabotaging progress.
Often functions as a victim in learned
helplessness.
Avoids conflict in an indirect way (muttering
under their breath, dirty looks, slamming doors,
etc.)
ASSERTIVE BEHAVIOUR
Respects needs, opinions, and feelings, both their
own and other people’s.
When they are at fault they apologize, but allow
others to take responsibility for their own actions
as well •
Respect their own rights and the rights of others
Feel comfortable asking for things they need or
want
Deal with conflict in healthy ways