POINT OF SALE SYSTEM

BACKGROUND OF THE BUSINESS

• 1927: The Southland Ice Company is founded in Dallas, Texas. The company initially
sells block ice for food preservation to households without electric refrigerators.
• 1928: The company begins to sell other convenience items, such as milk, bread, and
candy.
• 1946: The company changes its name to 7-Eleven to reflect its extended hours of
operation, which were 7 days a week from 7:00 a.m. to 11:00 p.m.
• 1962: The company opens its first store outside of the United States, in Canada.
• 1971: The company opens its first store in Japan.
• 1991: Ito-Yokado, a Japanese supermarket chain, acquires a 70% stake in 7-Eleven.
• 2005: 7-Eleven becomes a wholly-owned subsidiary of Seven & I Holdings, the parent
company of Ito-Yokado.
 POINT OF SALE SYSTEM

• A point-of-sale (POS) system is a hardware and software combination that allows

businesses to accept payments from customers and keep track of sales. POS
systems typically include a cash register, a barcode scanner, and a receipt printer.
They may also include a credit card reader, a customer display, and a loyalty card
reader.

• The system environment of 7-Eleven POS is designed to be scalable and secure.

The cloud-based architecture allows 7-Eleven to easily add new stores to the
system and to upgrade the software as needed. The system is also protected by a
variety of security measures, including firewalls, intrusion detection systems, and
data encryption.
 SYSTEM ENVIRONMENT

• The system environment of 7-Eleven POS is a cloud-based system that uses NEC's
TWINPOS G5100 POS hardware. The software is hosted on NEC's servers and is
accessed by the POS terminals through the internet. This allows 7-Eleven to
centrally manage the POS system and to provide real-time data to store
managers.
DATA FLOW DIAGRAM

1.The customer provides

information about the items they
want to purchase.
2.The Checkout process scans the
items and calculates the total.
3.The Checkout process updates
the inventory levels.
4.The Checkout process prints a
receipt.
5.The Sales Reporting process
generates reports.
 HOW DOES THE INFORMATION SYSTEM HELP
THE BUSINESS?

• Improved efficiency: POS systems can help to streamline the checkout process,
leading to shorter wait times for customers and increased accuracy.
• Better tracking: POS systems can track sales data, inventory levels, and customer
information, which can be used to make informed decisions about inventory,
pricing, and marketing.
• Enhanced customer service: POS systems can help to provide better customer
service by allowing cashiers to access customer information and personalize
recommendations and offers.
• Increased security: POS systems can help to enhance security by tracking
transactions and preventing fraud
 HOW DOES THE INFORMATION SYSTEM HELP
THE BUSINESS?
• 2017: 7-Eleven used its POS system to track sales data and identify that sales were
typically highest in the morning and evening. This information was used to adjust
staffing levels and ensure that there were enough cashiers on hand to handle the
increased traffic.
• 2018: 7-Eleven used its POS system to track inventory levels and identify that
several products were running low. This information was used to reorder the
products before they ran out, which prevented stockouts and kept customers
happy.
• 2019: 7-Eleven used its POS system to track customer data and identify that a
number of customers were interested in healthy snacks. This information was
used to stock more healthy snacks in the stores, which appealed to customers and
increased sales.
 HOW DOES THE INFORMATION SYSTEM HELP
THE BUSINESS?
In summary, 7-Eleven has used its POS system to improve its business by:

• Optimizing staffing levels based on sales data

• Preventing stockouts by tracking inventory levels
• Appealing to customers by stocking products that are in demand
THANK YOU!