VERBAL AND

NON- VERBAL
COMMUNICATION
 VERBAL
COMMUNICATIO
N
Verbal communication is the process of conveying information,
thoughts, ideas, and emotions through spoken words. It is one of the
most common and essential forms of human communication, allowing
people to interact, exchange information, and express themselves
effectively. Verbal communication includes not only the words we use
but also how we say them, including tone, pitch, volume, and speed of
speech.
COMMUNICATIO
N
Nonverbal communication refers to the transmission of information,
thoughts, feelings, and intentions without the use of words. It
encompasses a wide range of cues and signals, including body
language, facial expressions, gestures, posture, eye contact, touch, and
even the use of personal space. Nonverbal communication plays a
crucial role in human interaction and can significantly influence how
messages are perceived and understood. Here are some key aspects of
nonverbal communication:
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ADVANTAGES
VERBAL COMMUNICATION
• Clarity: Verbal communication allows for precise and
explicit expression of thoughts, ideas, and
information. It is particularly useful for
conveying complex concepts and details.
• Immediate Feedback: It enables immediate
clarification and feedback. If there is any
confusion or misunderstanding, participants
in the conversation can ask questions or seek
clarification on the spot.
• Emotional Expression: Verbal
communication allows people to convey
emotions through words, tone of voice, and
vocal inflections. It is an effective way to
express feelings, which can foster empathy
and understanding.
• Versatility: Verbal communication can adapt
to various situations, including formal
presentations, informal discussions,
storytelling, and debates. It can also be used
in written
NON VERBAL COMMUNICATION
• Supplemental Information: Nonverbal cues
complement verbal communication, adding
layers of meaning and context. They can help
clarify or reinforce the spoken message.
• Universal Communication: Some nonverbal
cues, such as facial expressions and basic
gestures, are understood across cultures. This
universality makes nonverbal communication
an effective way to connect with people from
diverse backgrounds.
• Emotional Insight: Nonverbal cues often
provide insights into a person's emotional
state or feelings, even when they are not
explicitly expressed verbally. This can
enhance empathy and understanding.
• Nonverbal Feedback: Nonverbal signals,
such as nodding, eye contact, and body
language, can convey agreement, interest, or
attentiveness, providing valuable feedback to
the speaker.
THANK YOU