Managing

People
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 A
Reading quickly for general
understanding
1. Read the text from an academic textbook about management. Which
definition, a or b, matches Theory X and which matches Theory Y?
a) a method of management that allows the worker more control
(Theory Y)
b) a method of management that emphasizes control (Theory X)

2. Which theory do these ideas relate to? Circle X or Y

c) People are lazy (Theory X)
d) People can self-direct (Theory Y)
e) People need to be directed and threatened (Theory X)
f) Achievement needs to be rewarded (Theory X)
g) People seek responsibility in the right conditions (Theory Y)
h) People lack ambition (Theory X)
i) People lack motivation beyond the very basic level (Theory X)
j) People are creative (Theory Y)
k) People's intellect is not fully used (Theory Y)
l) Motivation occurs at a high level (Theory Y)
B. Identifying arguments
for and againts
Read the text again. Which argument from each pal does the writer present in the text?
1. Theory X
a. McGregor believes this approach best matches human nature
b. McGregor does not believe this approach matches human nature.
1. Theory X
a. Using Theory X will have positive outcomes.
b. Tuning Theory X will have negative outcomes.
1. Theory Y
a. Theory Y will get employees to work with a manager.
b. Theory Y will get employees to work against manager.
1. Theory X and Y
a. Theory X is the best management method
b. Theory Y is the best management method
C. Reacting to the text

Which method do you think is the best management method and why?
I think the best management method is Theory Y, because Theory Y reveals that the family of
employees who work at a company enjoy their work, are motivated, creative, proud of good
work results, work fully with responsibility and are happy to accept challenges. With such
assumptions and assumptions, management will use a participatory management style

The writer is clearly against Theory X. Are there any situations where you think Theory X
might positive outcomes?
In motivating employees of type Theory X, management will use an approach that is rewarding
employees with good performance and punishing those with poor performance.

Have you worked for managers with different sty of leadership? If so, do their styles match
one of t theories or are they somewhere between the two theories?
NEVER WORK
Business Vocabulary

A. Other People’s Ideas

1. Look at the words in italics in sentences 1-8 and answer questions a-c. Use a
dictionary to help if necessary
a. Which three words are used to describe a possibility?
intimates (1), suggests (4), Implied (6)
b Which three words mean to disagree with strongly?
rejects (2), disputed (5), challenge(7)
c. Which two words mean to express some doubt?
questioned(3), query (8)
1 Smith intimates that whilst these conditions are ideal they are not realistic
2 McGregor rejects the idea that Theory X matches well to natural human behaviour
3 His research methods have been questioned by many
4 McGregor suggests that empowering employees is key to creating an effective work
environment
5 Many have disputed the validity of Maslow's theory,
6 Whilst the ideas were not challenged openly, it was Implied that there were significant
weaknesses.
7 Even a weak idea can encourage thought and make people attempt to challenge it, thus
advancing the field
8 It is difficult not to query the ideas when they are based on little research
2. Use the information in the text on page 61 and reporting verbs from 1 to write
sentences about ideas a-e. Refer to Mullins or McGregor as appropriate. The
information you will need is indicated by a letter in the text.)

a. The way people manage is affected by how they view people

Mullins suggests that manager's behaviour towards staff will be based on their views of
people
b People are Lazy and need to be controlled.
the average person is lazy and does not support work, therefore intimates most people must
be encouraged, controlled, directed and threatened if the organization is to reach out
c Theory X may result in a poor management style.
McGregor questioned whether the Theory X approach to human nature is correct.
d People like to be controlled.
McGregor implied that people will exercise self-direction and self-control for the benefit of
objectives to which they are committed
e The importance of cooperation.
McGregor implies that a Theory Y approach is the best way to elicit co-operation from
members of an organisation.
3. Could you replace any of the verbs in the
sentences in 2 without changing the meaning?

Answer :
a. the way people administer is affected by how
they view people.
b. people are lazy and need to be restrained.
c. theory X may result in a destitute management
style.
d. people like to be restrained.
e. the importance of partnership
 B
Management Styles
1. Match the words in italics to definition a-h

a. to say you will cause problems for someone if you do not get what you want
Answer : threaten
b. to discuss something with someone before making a decision
Answer : consult
c. to persuade someone forcefully to do something they do not want to do
Answer : coerce
d. to use something in an effective way
Answer : utilize
e. to share something between a number of people
Answer : distributed
f. feelings or opinions about someone or something
Answer : attitudes
g. to give someone something in return for good work
Answer : rewarded
h. a belief that something is true even though you have no proof
Answer : assumption
2. Complete the text with the words from 1. Change the form of the word if
necessary.

Answer :

I left my last job because the managers were very authoritarian. They used to (1)
coerce us into doing extra work at weekends. They also (2) threaten us with
dismissal if they felt we weren't performing at work. Personally, I do not respond
well to people with such a negative (3) attitudes. I'm much more productive if I'm
given responsibility and I'm (4) consult about any decision that affect me. The (5)
assumption that people need to be bullied into working is very outdated. My new
company is much better. They (6) distributed work evenly among the members of
the team and they (7) utilize the skills and strengths of each individual. They
always (8) rewarded work of a high standart, so motivation is high within the
team.
3. Briefly describe your opinions of effective
management, using words from 1.

Answer :
Effective management in our opinion is a
management that has the assumption of
bringing the right results and having a good
influence on the elements in it, with that we can
take utilize of the right results and
goodinfluence to be able to get a reward.
Thanks!
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