GROUP 8

COMMUNICATION SKILLS
GROUP ASSIGNMENTS
Questions.
With vivid example to explain
ccommunication concepts
1.upward communicatio
2.downward communication
3.linear line communication
KARIMU NASIBU BOGE/21/074

CATHERINE OBINYA BOGE/21/045

PRUDENCE FRANK BOGE/21/032

JOANMARY GILBERT BOGE/21/076

RAYMOND DOMINIC BOGE/21/054

DICKSON ROBERT BOGE/21/057

HAMISS MUSSA BOGE/21/051

ERNEST SHEMTOI BOGE/21/078

communication.
-is tha ability to convey or share ideas and feelings
effectively
Communication skills help to understand the
difference in how to communicate through face to
face interaction, phone conversation and digital
communication like email and social media

Its involves
-listening
- speaking
-observing
-emphasizing
Types of ccommunication.
- linear line ccommunication.
- vertical line communication

Linear line ccommunication.

- its express the process of one way communication where by
a sender transmit a massage and receiver absorb its. It decribes
four components that form the basic process of communication
These four elements are
Sender, message.,channel and Receiver

Also its straightforward communication and non- interactive

communication
Examples its include
1.speech
2.television bbbroadcasting.
3.sending a memo
4.Radio
5.news paper
VERTICAL LINE CCOMMUNICATION.
- its follow a linear system where information flow
from one person to another based on their tittle or
status
Its flow up and down the organisation' usually
along the chain of command

Example most companies have the general approach

for communication flowing either from superiors to
subordinates or surbordinates to superiors
Types of vertical line cccommunication
1.upward line communication
2. Downward line communication

Upward line communication

Refer to the process by which lower level company employee can directly communicate with
upper management to provide feedback, complains or suggestions regarding the day to day
operation

Its helps employee to express theirrequirements,ideas and feelings

Example
-suggestions box
-company meetin
-performance reports
-focus group
-employee satisfactions survey
Downward line communicationi

Its when a company leaders and managers share

information with lower level employees. Unless
requested as the part of message, the sender
don't t usually expect(or particularly want) to
get a response. An example may be an
announcement of new CEO or notice of a
merger with a former ccompetitor.One
advantage of downward communications
include organizational discipline.