EMOTIONAL INTELLIGENCE

• MEANING
• IMPORTANCE
• BENEFITS
• DIFF B/N TRAIT EI & ABILITY EI
 MEANING
 The ability to identify and manage your own emotions
and the emotions of others.

 It is the largest single predictor of success in the

workplace.

 Being aware that emotions can drive our behaviour and

impact people (positively and negatively)

 Learning how to manage those emotions – both our own

and others – especially when we are under pressure.
Component of EI

Self-
awareness

Social Self-
Skills Emotional regulation
Intelligence
in
Leadership

Empathy Motivation
SELF-AWARENESS:-
 In a better position to understand others
 Affect people around you.
 Aware of your strengths as well as weaknesses.

SELF-REGULATION :-
 Think before speaking.
 Impact others in a positive way rather than in negatively.

.
MOTIVATION:-
 Better position to influence others in the right direction
 Work towards your goals consistently
 Reflect on your employees
EMPATHY:-
 Able to put yourself in other's shoe and think about a
situation
 How to empathise with others
 Earn the respect.
SOCIAL SKILLS:-
 Communicating your point of view to.
 Able to build a rapport with others
 Emotional Skills
Emotional awareness

 The ability to control emotions and apply them to

tasks like thinking and problem solving

 The ability to manage emotions, which includes

regulating your own emotions

 Cheering up or calming down other people

 Importance of EI for Engineers
 Human resource using EI for staff and hiring managers/Engineers
 An employer may also be keeping an eye out for general
intelligence, signs of logical thinking and ambition. In addition to
this, employers may be smart to look for signs of emotional
intelligence as well.

 Developing your EI helps you become intuitive. It can turn you into a
more effective leader.

 For those who work with customers or clients, EI is useful to

address their needs.

 Engineers have a particularly difficult time with the EI concept, they

tend not to concern themselves with emotions, being more
interested in ideas, problems, and technical solutions.
 Benefits of EI

• A high EQ helps individuals to

– communicate better
– reduce their anxiety and stress
– defuse conflicts,
– improve relationships,
– empathize with others
– effectively overcome life’s challenges
• Technical ingenuity began to take a back seat to interpersonal
skills and emotional intelligence (EQ).

• Leaders are directly responsible for the success of their companies.

71 percent of hiring managers and technical professionals value
EQ more than IQ..
Benefits of applying EI at workplace
 TASK
• FIND OUT ONE FAMOUS PERSONALITY
WITH LOW EI AND ONE WITH HIGH EI

• ANALYZE THEIR EI AND IMPACT OF IT

ON THEIR PROFESSION

• GIVE PRESENTATION OF 5 MINUTES

ON YOUR TASK
 Lecture 2
• Difference between Trait EI & Ability EI
• Difference between EI & IQ
• Measuring emotional intelligence
 Difference between Trait EI& Ability EI
MAIN MODELS OF EI

1. Trait model(trait motional self-efficacy):-

 Individuals self-realization of their own emotional abilities
 People's perception of their own emotional abilities
 Concerns emotion-related self perception measure via self report
 Comes under lower level of personality hierarchy

2. Ability model(cognitive-emotional ability):-

 Concerns emotion-related cognitive abilities
 Ought to be measured via maximum-performance test.
 Ability to perceive and express emotion
 Assimilate emotion in thought
 Understand and reason with emotion and regulate emotion in the self and
others.
EI MODELS CONTEXT PERFORMANCE DIFFERENTIATIO
N
TRAITS EI Contributes to Self-report Innate attribution
psychological to genetic factors
interest for the
development of EI
differences

ABILITY EI High quality ability Performance Understanding

test EI the sum of based
parts
 Types of Intelligence
Capital Intelligence Function

Material Capital IQ-Intelligent What I think

Quotient
Social Capital EQ- Emotional What I feel
Quotient
Spiritual Capital SQ-Spiritual What I am
Quotient
Difference between IQ & EQ