Communication skills

Group 2
Najma Cumar Ibraahin
Sacda Ismaciil Xasan
Sakariye Cismaan Muxumed
Cabdixakiin Cumar Awnuux
Juweeriya Maxamed Muxumed
Yaxye Mukhtaar Xuseen
Bashiir Maxamuud Aadan
Hana Dayib Awdaahir
Aanas Mahdi Aadan
 Communication form
Communication: exchange of information from one person to
another, there are various levels in communication like

1. Interpersonal communication
2. Intrapersonal communication
3. Group communication
4. Mass communication.
 Mass communication has two forms

1. Intrapersonal communication process of self-communication

2. Media communication transfer of information ideas,and news

through different channels.
 9 major forms/level of communication

❖Intrapersonal communication
❖Dyadic communication
❖Small group communication
❖Public communication
❖Mass communication
❖Internal communication
❖External communication
❖Interpersonal communication
❖Organizational communication
 Interpersonal communication

Is a communication that happens yourself here both source

(sender) and receiver in only one, Or communication that takes
place in one’s own thoughts, feelings, and emotions, including
❖self-talk
❖self-decision
❖self-awareness
❖self-interaction
 Dyadic Communication

Two person are involved in this communication process,

here source become receiver and receiver become source,
e.g
Key characteristics
❖active listening
❖two-way exchange means communication is not one-way back and
forth.
 Small group communication

More than two members involved in communication process

Key characteristics
❖Interaction
❖Collaboration
❖Group cohesion:- small group aimed to establish group cohesion.
 Public communication

Source of message from single person will be received by huge number of audience.

You can transfer information various channels

❖ Public speaking
❖ Presentation
❖ Media interview
❖ Advertising
 Continue..
Key character

✔Audience focus:- public communication is direct towards wide heterogeneous

audience
✔Persuasion and influence
✔Feedback respond.