ANNEXURE

RESPECTED SIR, I am PATEL HEMAL R. a student of T.Y.B.B.A. from self finance BBA college modasa. I am preparing a project on CONSUMER SATISFACTION OF IFFCO for the purpose of Marketing research I look forward for your positive support in providing me the information I needed. I ensure you the privacy of the details provided by you. They will be used only by me for the purpose of analysis. Thanking you, Name of the distributer: Address: Contact No. .

Q-1 Do you use Fertilizer?

( ) Yes ( ) No

Q-2 Which Type Of Fertilizer do You use?

( ) Organic ( ) Chemical

Q-3 Are you aware about IFFCOs Product?

( ) Yes ( ) No

Q-4What product have you purchased the most from IFFCO?

( ) Urea ( ) NPK ( ) DAP ( ) NP ( ) BIO-Fertilizers

Q-5 How do you come to know about IFFCO fertilizer?

( ) By Advertisement ( ) By Salesman ( ) By Fertilizer store ( ) By Other customer

Q-6 Have you seen our advertisements?

( ) Yes ( ) No

Q-7 While purchasing a IFFCO Fertilizer which factor influence yours decision Most?
( ) Quality ( ) Subsidy ( ) Product ( ) Brand

Name

Q-8 Since How long have you used our products?

( )Less ( )3

than 1 year

( )1 ( )

-3 years

- 5 years

5 years or more

Q-9 How frequently do you purchase from us?

( )Every month ( )Every 4 - 6 months ( ) Every 2 - 3 months ( ) Once or twice a year

Q-10 How long did you have to wait for your product?
( ) More than 1 week ( ) Between 1 and 2 days ( ) Over 3 days ( ) Less than 24 hours

Q-11 How much agricultural land you have?

( ) Less than 1Hectare ( ) 1 Hectare -10Hectare ( ) 10Hectare - 50Hectare ( ) More than 50Hectare

Q-12 How would you rate IFFCO compared with our competitors?
ABOVE Average Brand Image Advertisement Product Quality Price Packing BELOW Average EQUAL

Q13-According to your opinion which companys fertilizers are better at present?

( ) IFFCO ( ) GNFC ( ) GSFC

Q-14 Will you suggest anybody to purchase IFFCO?

( ) Yes ( ) No

Q-15 How was the overall experience about IFFCO?

( ) Excellent ( ) Good ( ) Ok ( ) Poor