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    The store director thanks the Team Newburgh for their hard work which has led to positive customer feedback about the new Rockland Bakery in the store. He encourages the team to continue promoting the bakery to take advantage of new customers. The store is also having success with product selling events and mystery shops are averaging 99.2% satisfaction. Food safety scores of 97.3% have been achieved thanks to focus on sanitation. The director thanks the team for their efforts.

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    9/14

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    The store director thanks the Team Newburgh for their hard work which has led to positive customer feedback about the new Rockland Bakery in the store. He encourages the team to continue promoting the bakery to take advantage of new customers. The store is also having success with product selling events and mystery shops are averaging 99.2% satisfaction. Food safety scores of 97.3% have been achieved thanks to focus on sanitation. The director thanks the team for their efforts.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    201 views1 page

    Newburgh

    Uploaded by

    srstom
    The store director thanks the Team Newburgh for their hard work which has led to positive customer feedback about the new Rockland Bakery in the store. He encourages the team to continue promoting the bakery to take advantage of new customers. The store is also having success with product selling events and mystery shops are averaging 99.2% satisfaction. Food safety scores of 97.3% have been achieved thanks to focus on sanitation. The director thanks the team for their efforts.

    Copyright:

    © All Rights Reserved
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    of 1

    Team Newburgh,

    I hope you are all as excited as I am with the opening of Rockland


    Bakery in our store; I have received a lot of positive feedback from our
    customers, and associates. It is my hope that as a team, we all continue
    to rally around our new Bakery, and take advantage of the expected
    new customers coming to visit our store, it is a great opportunity to
    really show our customers that we ALL take pride in our store, and that
    if they didnt shop our store before, now is the time to start!
    We have also started to create a lot of buzz with our selling events
    in the store, and that is working out very well. I want to also take the
    time to thank everyones hard work and efforts, for servicing our
    customers at a high level.
    So far in this Quarter, with ten mystery shops done in our store,
    we are currently averaging a 99.2%, and we have got the last ten BOB
    (bottom of the basket) in a row! And I must mention, thanks to
    everyone putting a focus on sanitation, we were all able to achieve a
    food safety score of 97.3%. Great job!

    Thank you all for your efforts, and keep up the good work!

    Mike Fallen
    Store Director 246

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