Professional Documents
Culture Documents
Stella Communications Unit 5
Stella Communications Unit 5
TO
FROM
p.siegelman@stella.com
SUBJECT
Following our telephone conversation today, I am pleased to tell you that Mr. Bains will return
with the relevant parts in four days and the system will be prepare within five days. If there is
any way that I can be further assistance please do not hesitate to contact me again.
Also, let me assure you of about our very best standards in the future.
Best regards
Peter Siegelman
Customer Services
Practice 2 Unit 5
1- What does the client want?
A new printer
2- When dis he placed the order?
Three days ago
3- What is the problem?
He is leaving and he didnt receive the fly ticket, it was sent to someone else so
the problem was never resolved.