HARPREET KAUR

46 Willesden Rd. North York, M2H 1V7, ON, Canada | harprt.k@gmail.com | 647-865-4400
www.Linkedin.com/in/harprtk

OBJECTIVE

Fresh and enthusiastic individual looking for a position in Travel Industry. Eager to
attain the maximum level of experience through utilization of dynamic personality and
customer care experience.

HIGHLIGHTS

TICO Certified, Amadeus, Sabre, Client Base, One Source

SKILLS & ABILITIES

Excellent English, Hindi, Panjabi Speaking, Reading, Writing knowledge. Fair French
Speaking, Reading and Writing knowledge. Minor Cantonese Speaking knowledge.
Microsoft Word, PowerPoint, Office knowledge, Client Base knowledge, Punctual,
Multitasker, Leadership Skills, Enthusiastic

EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE GREENWICH ASSOCIATES

SEPTEMBER 2014-ONGOING

Call Centre Customer Service Representative on behalf of TD Canada Trust. Provide TD

with customer feedback and reviews on their service. Require Computer skills, Polite and
Courteous tone, Patience and Great listening skills.
CUSTOMER SERVICE REPRESENTATIVE MAKE THE RIGHT CALL (HONG KONG)
JANUARY 2013-AUGUST 2013

Make calls on behalf of Asia Pacific Business Magazine around the world. Call Centre
position, required aggressive and confident tone, great communicating and listening skills
and Computer knowledge.

EDUCATION

TRAVEL AND TOURISM (ONGOING)

SENECA - MARKHAM, CANADA

On-going course with current GPA of 3.9, Amadeus Training, TICO certified and Client Base
trained.
GCE- A LEVELS

YMCA OF HONG KONG CHRISTIAN COLLEGE HONG KONG

French, Mathematics, Geography and English Literature Pass.
HKCEE

DELIA MEMORIAL SCHOOL (BROADWAY) HONG KONG

5 Subject passes in Hong Kong Board Exam.

REFERENCES

AVAILABLE UPON REQUEST