RESUME

Mohamed.mosa
Experience
CONTACT DETAILS

Customer Service

2010-2011

Samaco company

Prince motaeb Street

KSA, jeddah
Mobile No: +966565726812
mohamed.mosa.o@gmail.com

Establish and maintain effective working relationships with clients, government officials.
Support components from users and customers.
Handle changes in policies or renewals..
Series of service activities designed to enhance the level of customer satisfaction.
Suggest solutions when a product malfunctions.

CAREER
Sales Service Supervisor
Challenging position with a
successful and ambitious
company that offers
opportunities for career
development and
advancement.

2011-2012

Al Amoudi trade company

Contact sale of new or additional services or products.

Check to ensure that appropriate changes were made to resolve customers' problems.
Series of service activities designed to enhance the level of customer satisfaction.
Reporting to senior management / personnel when required.
Issue refunds to customers.

Executive Secretary
France Saur iCC

INFORMATIONS
Iqama No: 000000
Iqama Status: Transferable
Nationality : Sudan
Date ofBirth: September2th, 1987 .
Marital Status : Single

2012-2014

Organising and servicing meetings.

Maintain office procedures.
Work rules for Center administrative staff.
implementing new procedures and administrative systems.
maintaining diaries.
.

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Education
pvfs
and
Training

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Khartoum University

Bachelor of Business Administration Sudan-Khartoum .

Training and courses

Al

Fateh international institute for computer SC

and technology Science Diploma in Microsoft application
programs (Sudan-Khartoum)

international Computer Driving license (ICDL).

English

course- Canadian Innovation center for Training

Customer service methods STD.

Other skilles
and
languge

Excellent verbal and written communication skills.

Exceptional situational leadership skills.
Self-motivated with a strong work ethic for professionalism
Demonstrates technical proficiency in the following software, (,
M.S. Dos, Microsoft Windows, M.S. Word, M.S. Excel, M.S.
Power Point, M.S. Outlook, ).

English, Arabic with a Capacity to Read Write and Speak

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