Amanda R. Holley Email: Holley1180@yahoo.

com
Tyler, TX 75703

Objective

I am looking for a challenging position which effectively utilizes my skills and

degree.

Major Accomplishments

Associates Degree in Arts- May 14, 2005

Field of Study- Early Childhood Education

T.D.L.R. License- August 2009

Professional Experience

01/2008-08/2009 Crow Towing Tyler, TX

Dispatcher and Administrative Assistant
Responsibilities include customer service skills, multiple phone lines, dispatching,
mapping, certified letters, faxing, coping, Microsoft excel, talking with truck
drivers and businesses, releasing vehicles, and collecting money.

1/2007-10/2007 Curves International Woodway, TX

Traffic and Projection Sheet Department Specialist
Responsibilities include customer service skills, multiple phone lines, data entry
using both Microsoft excel and 10 key, Microsoft word and outlook programs,
talking with truck drivers, setting up truck routes, mapping truck routes, collecting
money, researching information, and customer service calls.

10/2006-1/2007 Express Personnel Services Tyler, TX

Temp
Responsibilities include 10 key data entry, filing, copying, faxing, verifying
Medicaid and Medicare insurance, and verifying EMS tickets.

7/1999-8/2006 Shiloh Road Learning Center Tyler, TX

Lead Two Year Old Teacher
Responsibilities include teaching and caring for children of all ages, picking up
and dropping off children at school, potty training, making weekly lesson plans,
customer service skills, and answering phones.

Education

2005 Tyler Junior College Tyler, TX

Associates Degree Early Elementary Education
2005-2006 UT Tyler Tyler, TX
9 Credit Hours

2009 UT Tyler Tyler, TX

Currently enrolled

Assessment Results

11/2007
Data Entry 10 Key
Field Accuracy- 92%
KPH- 6335
Keystrokes Accuracy- 98%
Adjusted KPH-6211
Data Entry Alpha Numeric
Field Accuracy- 97%
KPH- 9264
Keystrokes Accuracy- 100%
Adjusted KPH-9264
Microsoft Excel
Field Accuracy- 90%
Intermediate
Microsoft Word
Field Accuracy- 90%
Intermediate
Typing
Average mistakes per minute- 0
WPM- 56

References

Available Upon Request