M SAJID

7335 W Payson Rd Phoenix AZ 85043

Phone 602-325-3455 -
msajidkhan@gmail.com

PROFILE :

A highly qualified website and software design industry professional with proven expertise
as reflected in the 8 years tenure with Media Linkers, 2 years tenure with American Express,
US and international Automation. Solid knowledge of Project Management practices
including: Budget, Schedule, Risk Management, Quality Management, Communication,
Scope Management and Resource Coordination. Experience with leading business
application (software) development projects (SDLC). MS Excel developer level skills in
creating planning & forecasting models, financial & operational Analysis and reporting,
automation of frequent reports through Macros, Array Formulas and VBA programming. MS
Access advanced level skills in designing, development and implementation of structured
databases and user-level experience with SQL, My SQL, and MS SQL, Oracle Financial,
Authenticated capacity for directing staffs of 30 to 50 to include staff development and
training. Record of accomplishment in E-commerce strategic planning resulting in increased
efficiency and improved delivery of services. Strong oral communicator with proven ability
to lead diverse teams in the successful accomplishment of collective goals.

EDUCATION :

Master of Business Administration, (Major MIS) June, 2003

Eastern Illinois University, Charleston, IL

PROFESSIONAL EXPERIENCE

Owner & Project Manager -Jan 2010 – Current

IStartus.com - Phoenix AZ 85043

 Work closely with web services group and Digital Development business units to manage all aspects
of multiple web development projects including design, development, QA testing and deployment.
 Ensures that projects are completed on time, properly documented, meet management, customer and
project objectives.
 Translate document requirements into actionable functional specifications.
 Hired several offshore development and designer team to work on web projects.

Website Development and Management Portfolio

http://bluewardrobe.com

http://www.pilatesraw.com

http://www.greenjobs.pro ( Launched on Jan 1, 2009 )

http://www.heardontheplayground.com ( Launched on Dec 08, 2009)

http://www.top1percentclub.com
http://www.workthisway.com

http://www.istartus.com

http://www.securehomesllc.com

http://www.raorganicspa.com

http://www.myvirtualhomeinventory.com User : mike, Pass: model

http://www.ndaxi.com

http://www.investorresourcesnetwork.com

http://www.attitudebox.com

Project Manager - April 2008 – June 2009

American Express, International & Fraud Automation - Phoenix AZ 85021

 Handled day to day production issues by ensuring a DIIR ticket is opened and
then properly assigned to the appropriate developer for further investigation.
 Prepared several training documents on systems i.e. DDI, DIIR and give a tutorial
to a group of participants to understand the flow.
 Assisted Director and Senior Manager with several reporting tools and help them
prepare monthly reports for senior management.
 Worked with the business partners on the requirement verification and making
sure every single detail is covered.
 Developed the project charter, project plan and review it with key stakeholders to
confirm project scope, risks, issues, assumptions and constraints.
 Identified key project team members and define roles and responsibilities to
create a project organization structure to develop a communication plan.
 Managed proactively the resource allocation by ensuring that appropriate
resources and tools are assigned to the tasks according to the project plan.
 Implemented a SIT and UAT to ensure that work is being performed according to
required quality standards.
 Measured project performance using appropriate tools and techniques in Risk
utilities.
 Obtained administrative project closure (e.g., business partner sign off and a
installation email from SphereII team)

Major Projects

a) Compliance Remediation –PLOC application from Nova Platform to Sphere II – 12 Markets

Description: The purpose of this project was to convert already existed PLOC
application from NOVA to a more stable platform Sphere II. This project also included
additional requirements from the business partners in addition to what we already had
in place. Old PLOC application was coded in VB 6 and the never version of PLOC was in
VB.net. Worked with 10 different developers on 12 different markets from requirement
verification to installation and production support.

My Role: Project Manager

b) ParU Process – ReUnderwriting 20 Markets

Description: The purpose of this project was to add a new process to

ReUnderwriting application. This strategy controls spending by declining charges that
exceed the average 6 month remittance, with the exception of 20% of the limit for
Restaurant, Insurance, Recurrent Billing charges. This shadow line applies for 6 months.

My Role: Project Manager

c) Parallel International Sphere II Application – 4 Markets

Description: The purpose of this project was to build an application that will
process messages from WCC without having to open a case, saving time and
money. This project is not yet completed and because of several other projects in my
queue, it was moved to a developer who is working directly with the market.

My Role: Project Manager

d) Line Adjustment – ReUnderwriting – 4 Markets

Description: The purpose of this project was to add a new process to

ReUnderwriting application. This strategy calculates a new credit limit on risky
accounts based on a particular worklist.

My Role: Project Manager

e) CAS 13 Screen Decommission– ReUnderwriting – All International Markets

Description: ReUnderwriting application was scrapping supp accounts information

from CAS 13 screen for pin delete. Since Cas 13 screen was going to be
decommissioned, we have to build a new process where the ReUnd VA was going to
scrap the same information from WCDAD screen. This project was implemented in all
international market including GNS market Brazil and Malaysia.

My Role: Project Manager

Project Manager- June 2000 – March 2008

Media Linkers, Website and Software Design - Tempe, AZ 85283

 Conducted project selection methods to evaluate the feasibility of new business

application development web based projects.
 Defined the scope of the project based on the client‘s need to meet the customer
project expectations.
 Developed the project charter and review it with key stakeholders to confirm
project scope, risks, issues, assumptions and constraints.
 Identified key project team members and define roles and responsibilities to
create a project organization structure to develop a communication plan.
 Created the work breakdown structure with the team to develop the cost,
schedule, resource, quality and procurement plans.
 Identified project risks to define risk strategies and develop the risk management
plan.
  Defined and record detail project requirements, constraints and assumptions with
the stakeholders to establish the project deliverables and work statement.
 Developed the change management plan to define how changes will be handled
to manage the triple constraints.
 Managed proactively the resource allocation by ensuring that appropriate
resources and tools are assigned to the tasks according to the project plan.
 Improved team performance by building team cohesiveness, leading, mentoring,
training, and motivating in order to facilitate cooperation, ensure project
efficiency and boost morale.
 Implemented a quality management plan to ensure that work is being performed
according to required quality standards.
 Measured project performance using appropriate tools and techniques.
 Verified and manage changes to the project scope, project schedule and project
costs as defined in the change management plan.
 Monitored the status of all identified risks, identify any new risks, take corrective
actions and update the risk response plan
 Ensured the project deliverables conform to quality standards established in the
project quality plan.
 Obtained financial, legal and administrative project closure (e.g., final payments,
warranties, contract signoff).

b) One Stop Motors: www.onestopmotors.com : Auto Inventory Solution

Description: Our solution to One Stop Motors was consisted of an aesthetically

mature design which included a highly visual online inventory search page containing
photos and detailed descriptions of each vehicle. Using this powerful system, internal
staff could now update the online photos and information of each vehicle with ease
and flexibility. This powerful inventory management system also enables viewers to
directly contact the sales staff as they view each vehicle. It offers online vehicle
deposits, online service bookings, online finance applications, online chat with sales
agents, and online price offer on the car, online shipping and warranties information.

Front End: ASPX, JavaScript, html, AJAX, CSS

Middle tier: C# .Net 2.0

Back end: SQL Server 2007

My Role: Project Manager

c) Good Earth Tours and Safaris www.goodearthtours.com : Travel Agency

Solution

Description: With the goal of differentiating themselves from their competitors and
increasing conversion rates online, Good Earth engage one of our reseller for a
complete redesign of their site including data analysis, enhanced site navigation, new
safari package tools, and creative development. We developed a self manageable
backend control panel for good earth tour staff to manage the up to date air fare
information, advisory tips, Safari lodges, safari itineraries and travel insurance.
 Front end: PHP, AJAX, Strict XHTML, JavaScript, CSS.

Back end: PostGreSQL

My Role: Project Manager

d): Best Rate Beds: www.bestratebeds.com : Travel Solution

Description: The challenge was to build a website right from the scratch for Best
Rate Beds to allow it’s customer to access the hotel and apartment accommodation
at the rate that can’t be missed. We integrated the website with worldwide
distribution system that will feed up to date information to this website. We built a
Content Management System that allows Best Rate Beds to effortlessly update and
change content as new offers are released. This website allows various agents to sign
in and have a person dashboard to update their own contents.

Front End: ASP, JavaScript, xml, AJAX, CSS

Back end: MS SQL 2000

My Role: Project Manager

e): Keller William: Valley Solution Team: www.valleysolutionsteam.com :Real

Estate Solution

Description : How do they create websites for each city and each community in
Arizona and more importantly , how do they create them with the same theme, color
scheme and feel without spending too much time. Our Solution is to create a self
manageable application that will generate unlimited website for not only cities and
communities in Arizona but also throughout the United States with the same theme,
color, scheme and architecture. Features could be added and removed with different
level of admin access.

Front End: ASPX, JavaScript, html, AJAX, CSS

Middle tier: C# .Net 2.0

Back end: SQL Server 2007

My Role: Project Manager

h) Bay Night Life: http://www.baynightlife.com : Community Web Application

Descriptions Baynightlife application is social network forum similar to myspace

that includes Content Management system, statistics module, secure/protected
members areas programming, internal messaging system (Instant Messenger),2 way
"matching system" with e-mail and instant messages notification, live chat with
public and private rooms, advanced search engine function with multivariable,
featured profile option programming, member of the week option, voting and rating
scripts, who is online feature, showing all members that are logged in, payment
section programming, advanced Affiliate program.

Environment:
 Front end: Joomla content management, jamroom integration, PHP, AJAX, Strict
XHTML, JavaScript, CSS.

Back end: PostGreSQL

My Role: Project Manager

j) 1-800 Sonogram: www.1800sonogram.com Lead Capture Solution

Description: How to develop an aesthetic website and then drive traffic toward it in
order to capture leads. A complete lead management system was build right from
the scratch that will allow different user to access old and fresh leads. This lead
management system also allows users to return leads, add/edit notes and keep track
of them. Also we have developed 200 supporting websites and did a complete Search
engine optimization in order to generate traffic towards the main website.

Front End: ASPX, JavaScript, html, AJAX, CSS

Middle tier: C# .Net 2.0

Back end: SQL Server 2007

My Role: Project Manager

k) Student Scholarship Application: Eastern Illinois University www.eiu.edu

Description: Eastern Illinois university financial aid office needed a system that
could keep track of financial aid information of not only the existing student but also
the incoming new students. The application was built which allowed the end user to
enter all the necessary student information, retrieve it, delete it or edit the current
student record. Also it allowed the end user to print the student scholarship/financial
aid information award letter to be sent to the parents of students.

Environment:

Front end Visual Basic 6.0, Crystal Report

Back end: MS Access

My Role: System designer and Analyst, VB 6.0 Developer

l) Financial Aid Inventory Management: Eastern Illinois University www.eiu.edu

Description: Built a system that would track and allocate resources to different
users with in Financial Aid Office.

Environment:
 Front end: Visual Basic 6.0, Crystal Report

Back end: MS Access

My Role: System designer and Analyst, VB 6.0 Developer

MASTER LEVEL IT – BUSINESS RESEARCH WORK

 Dr. Yunus Kathawala, Muhammad Sajid, (2003) “Where does Extranet Technology Fit
in Operations Management?” Midwest Business Administration Association
Proceedings
 Dr. Yunus Kathawala, Muhammad Sajid (2003) “Role of Employee Empowerment in
TQM: A Conceptual Approach” Midwest Business Administration Association
Proceedings