Professional Documents
Culture Documents
Project Repor - o - MAYUR UNIQUATER-LTD
Project Repor - o - MAYUR UNIQUATER-LTD
UNIQUOTERS LTD.
Submitted by:
RAVI PATEL
Registration Number: PA 9046
RIMS
RAMAIAH INSTITUTE OF MANAGEMENT STUDIES
Evolving Leaders
M.S.RAMAIAH NAGAR,
BANGALORE –5600 54
2009-2011
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CERTIFICATE
This is to certify that the project report at
MayurUniquoters Ltd.
Rajasthan
submitted in partial fulfillment of the requirement for the award of the degree of
TO
is a record of
RAVI PATEL
Under my supervision and the no part of this report has been submitted for
FACULTY GUIDE
Signature:
Name:Prof. BAGALKOT L. H.
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STUDENT'S DECLARATION
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Acknowledgments
No work can be carried out without the help and guidance of various persons. I
am happy to take this opportunity to express my gratitude to those who have
been helpful to me in completing this organization study.
At the outlet I would like to thank MR. B S NATHAWAT (Dept. HR) for their
valuable advice and guidance during my organization study completion, also
thankful to the members of all the departments for timely help concerning
various aspects of study.
Lastly I would like to thank my parents, friends and well wishers who
encouraged me to do this work and all those who contributed directly or
indirectly in completing this organization study to whom I am obligated to.
Place:RAVI PATEL
Reg. No.PA9046
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CONTENT
Chapter 6. Bibliography……………………………………………..…………..88
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CHAPTER 1
ORGANIZATIONAL
BEHAVIOR
1.Organizational Behavior
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Introduction
Organizational Behavior (OB) is the study and application of knowledge about how
people, individuals, and groups act in organizations. It does this by taking a system
approach. That is, it interprets people-organization relationships in terms of the
whole person, whole group, whole organization, and whole social system. Its purpose
is to build better relationships by achieving human objectives, organizational
objectives, and social objectives.
The organization's base rests on management's philosophy, values, vision and goals.
This in turn drives the organizational culture, which is composed of the formal
organization, informal organization, and the social environment. The culture
determines the type of leadership, communication, and group dynamics within the
organization. The workers perceive this as the quality of work life, which directs their
degree of motivation. The final outcomes are performance, individual satisfaction,
and personal growth and development. All these elements combine to build the model
or framework that the organization operates from.
There are four major models or frameworks that organizations operate out of:
Autocratic - The basis of this model is power with a managerial orientation of
authority. The employees in turn are oriented towards obedience and
dependence on the boss. The employee need that is met is subsistence. The
performance result is minimal.
Custodial - The basis of this model is economic resources with a managerial
orientation of money. The employees in turn are oriented towards security and
benefits and dependence on the organization. The employee need that is met is
security. The performance result is passive cooperation.
Supportive - The basis of this model is leadership with a managerial orientation of
support. The employees in turn are oriented towards job performance and
participation. The employee need that is met is status and recognition. The
performance result is awakened drives.
Collegial - The basis of this model is partnership with a managerial orientation of
teamwork. The employees in turn are oriented towards responsible behavior
and self-discipline. The employee need that is met is self-actualization. The
performance result is moderate enthusiasm.
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Although there are four separate models, almost no organization operates exclusively
in one. There will usually be a predominate one, with one or more areas over-lapping
in the other models.
The first model, autocratic, has its roots in the industrial revolution. The managers of
this type of organization operate out of McGregor's Theory X. The next three models
begin to build on McGregor's Theory Y. They have each evolved over a period of
time and there is no one "best" model. The collegial model should not be thought as
the last or best model, but the beginning of a new model or paradigm.
Organization Development
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Humanistic Values: Positive beliefs about the potential of employees
(McGregor'sTheory Y).
Problem Solving: Problems are identified, data is gathered, corrective action is taken,
progress is assessed, and adjustments in the problem solving process are made as
needed. This process is known as Action Research.
Contingency Orientation: Actions are selected and adapted to fit the need.
Levels of Interventions: Problems can occur at one or more level in the organization
so the strategy will require one or more interventions.
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CHAPTER 2
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2.1 Industry Profile:
At that time, though, the use of leather (in its crude form) was more for the purposes
of protection than fashion. As times changed and technology developed, we learned
how to preserve the material better, soften it, and dye it in vivid colors. When on one
hand the strength, durability, and versatility of leather made it very popular, on the
other the number of animals killed to manufacture the products and the pollution
created by the industry raised many eyebrows. This led to the hunt for alternatives to
leather.
The Market
Artificial leather looks and feels like natural leather, but is made on a fabric base
rather than from animal skin. The fabric, due to its leather-like finish, acts as a
substitute for leather and is fast replacing it in many industries such as footwear,
upholstery, and automobiles.
Today, the leather alternatives market in India and abroad is witnessing good growth,
and the demand is expected to further intensify in the future. According to Rishabh
Jain of RishabhVelveleen, “In the next few years, this industry is expected to boom,
thanks to better technology, animal cruelty issue, pollution, etc.” In comparison to the
demand, the current supply of synthetic leather lags far behind, especially in the
domestic market.” Says Jain, “Currently, nearly nine to 10 times of what is being
produced domestically is imported from China.” Moreover, of the synthetic leather
that is produced in India, only about 15 to 20 percent is exported; the rest is used for
domestic consumption. This demand–supply gap coupled with the fact that synthetic
leather is fast replacing natural leather from various industries is opening doors for
more entrepreneurs in this sector.
In India, the market for synthetic leather is highly unorganized; there are only a
handful of players in the organized sector. As Jain puts it, “At present there are 10
leading players constituting the organized market, and about 150 to 200 small or
medium level players who cater to the local market.” Among the major names are
MayurUniquoters, RishabhVelveleen, and Manish Vinyls. Indian synthetic leather is
exported to European countries and also to the US.
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The Business
Though many alternatives to leather are now available, most synthetic leather is made
from PVC and PU. On the basis of the process used, it can be classified into four
types. A process called ‘calendering’, in which the PVC sheet is laminated to a fabric,
makes the cheapest. “The other three are basically coating processes in which there
are three categories – 100% PVC, semi-PU, and 100% PU,” elaborates Jain. “In semi-
PU, there is one layer of PU mixed with a layer of PVC and then the skin is
transferred to a fabric. In 100% PU, there will not be any PVC but only layers of PU.”
Besides these, there is another type of artificial leather known as split leather or
pleather. However, its inclusion in the synthetic leather category is debatable as it
does not use a fabric base, but is manufactured from the second layer of skin (the first
layer is used for making natural leather) obtained from animals.
Compared to PVC, PU leather cloth is more flexible with a higher tensile, tearing, and
bursting strength. Due to this, PU leather cloth has an advantage when used in making
products with high stress tolerance like shoes and luggage bags. Another difference
between PU and PVC leather cloth is that the former is washable, can be dry-cleaned,
and allows some air to flow through. On the other hand, PVC leather cloth does not
breathe and cannot be dry-cleaned, because that can make it stiff.
The synthetic leather is made into different thicknesses depending on the end use. “If
you take shoes, the inner lining is around 0.6 mm and the outer cover is 1.3 mm. If
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you take furnishings, it would be 1 mm. The general range of synthetic leather starts
from 0.6 mm to 1.4 mm. For the purpose of clothing, it can go as low as 0.4 mm,
which is rare. The thickness depends on how much PU or PVC you are coating,” Jain
adds. The companies manufacturing synthetic leather sell the product under a brand
name of their own.
The synthetic leather industry is now on a high growth trajectory. One of the reasons
for this is the high-pitched campaign against cruelty meted out to animals in the
leather industry. This has resulted in growing awareness for an alternative to leather.
The level of pollution (both air and water) created by tanneries has also led to an
increase in the popularity of alternative leather. Besides this, a huge demand–supply
gap exists in the natural leather industry. This, coupled with the high price of leather,
has also been a boon in disguise for the industry. On its part, synthetic leather is
cheaper and has a lower manufacturing cost.
Earlier inferior technology was one factor holding back the growth of the artificial
leather industry. However, with technological advancements, synthetic leather being
produced now is much smoother, looks similar, and feels like leather. The fabric is
versatile and is fast replacing leather in a number of industries.
Production Process
Synthetic leather can be made from several processes. Some of the common ones
include direct coating process; transfer coating process, and wet process.
Direct coating process: This was the original technology used to manufacture artificial
cloth. In this process the plastisol was directly coated to a woven fabric before passing
through the oven and then embossed. However, the end product made from this
process had limited use in industries such as the bag and luggage industry.
Transfer coating process: In this process the coating is done on a release paper and
then the film is released and laminated on to the fabric, usually knitted fabric. The end
product from this process can be used in several industries such as upholstery, shoes,
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bags, etc.
Wet process or coagulation: This process is used for producing PU cloth. The fabric is
dipped into a bath of PU and the PU is then impregnated into the fabric. Split leather
is also made using this process.
Challenges
One of the major challenges for this industry is competition from Chinese synthetic
leather. China is one of the major producers of synthetic leather, and up to 10 times
the amount produced domestically in India is imported from China. This is due to two
reasons – one, the demand for synthetic leather is high in India compared to the
supply, and two, India still does not produce good PU leather cloth, which accounts
for major imports. Another challenge is the sourcing for PU. Says Jain, “There are not
many good manufacturers for PU resin. It is generally imported from Italy or China.”
This also adds to the manufacturing cost of artificial leather. In India, another problem
is that there is no communication platform for manufacturers. No association or
industry body exists either. Besides these, this business also requires several
clearances from the government such a pollution certificate. There are other quality
certifications also, such as the ISO 14000 and ISO 9000, but they are not mandatory.
Current Scenario:
India accounts for approximately two percent of the world trade in leather and leather
products. To be on the fast track of growth and to have a larger cake in the
international business, continuous technology up gradation and modernization are the
most powerful driving forces like in any other manufacturing sector that dreams
steady growth and expansion. With this being the primary objective, India's Council
for Leather Exports (CLE) has taken a number of initiatives. To propel the combined
efforts of the tanning and manufacturing sectors, the Central Leather Research
Institute (CLRI), the Fashion Technology and Development Institute and CLE as the
main cog in the wheel, an action plan has been chalked out. The growing international
demand apart, the action plan also suggested measures to face Indian leather's
industry's major competitors in Asia: China, Indonesia, Korea and Taiwan. To boost
the country's leather industry, the Indian federal government has earmarked aRs 4.5
15
billion (US$ 95 mn) grant to be made available to the industry over a span of five
years but that's not without any string. The fund availability is conditional upon the
sector's attracting an annual investment of Rs 2.2 trillion. In 2002, investments in the
leather sector stood at Rs 410 million. Footwear and their components account for
about 25 percent of India's total leather products exports. These two markets also
offer Indian leather industry vast scope for exports of saddler and harness. Besides the
European market where Indian leather products already enjoy a strong presence, the
US too is emerging as a very strong and promising export destination for Indian
leather industry. US today accounts about 25 percent of a massive US$ 96 billion
global trade in leather and leather products. The importance of European market could
be gauged by the fact three major EU countries-Germany, Italy and UK- today
accounts for approximately 42-45 percent of leather and leather products exports from
India. These three countries together exported leather products worth US$ 814.82 mn
in 2001-02 against country's total leather and leather products exports valued at US$
1.93 bn.CLE is trying to make a dent in new markets. Focus countries include the
Latin American countries, Israel and Japan. Japan is the fifth largest importer of
leather & leather products in the world. Japan now imports over US$15 million worth
leather and leather products from India. In fact, between 1998-99 and 2001-02, India's
exports leather products to Japan have more than doubled. According to the latest
available provisional data, exports in the first 10 months in fiscal 2002-03 to Japan
stood at US$ 7.53 mn against US$ 7.30 mn during the comparable period of 2001-02.
CLE aims at raising India's share in Japan's total imports of leather and leather
products to 2 percent by 2005-06 from the current level of 0.5 percent which in other
words means forex earnings to the tune of US$ 70 mn in next three years from the
2001-02 level of over US$ 15 mn.
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2.2 Porters Five Forces Model
Porter’s Five Forces analysis of MayurUniquoters Ltd.
Profitable markets that yield high returns will attract new firms. This results in many
new entrants, which eventually will decrease profitability for all firms in the industry.
Unless the entry of new firms can be blocked by incumbents, the profit rate will fall
towards zero (perfect competition).
The existence of barriers to entry. The most attractive segment is one in which entry
barriers are high and exit barriers are low. Few new firms can enter and non-
performing firms can exit easily.
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Economies of product differences
Brand equity
Switching costs or sunk costs
Capital requirements
Access to distribution
Customer loyalty to established brands
Absolute cost advantages
Learning curve advantages
Expected retaliation by incumbents
Government policies
Industry profitability; the more profitable the industry the more attractive it
will be to new competitors.
The existence of products outside of the realm of the common product boundaries
increases the propensity of customers to switch to alternatives:
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Buyer switching costs
Perceived level of product differentiation
Number of substitute products available in the market
Ease of substitution. Information-based products are more prone to
substitution, as online product can easily replace material product.
The bargaining power of customers is also described as the market of outputs: the
ability of customers to put the firm under pressure, which also affects the customer's
sensitivity to price changes. Bargaining power in Mayur is high because of the
following reasons
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Supplier competition - ability to forward vertically integrate and cut out
the buyer
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CHAPTER 3
ORGANIZATION STUDY
What is an organization?
Organization is a tool used by people to coordinate their actions to obtain something
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they desire or value- that is to achieve their goals.
Organization Theory-
Study of how organization function and how they affect and are affected by the
environment in which they operate.
Organization Design-
The process by which managers select and manage aspects of structure and culture, so
than an organization can control the activities necessary to achieve it’s goals.
Organization Structure-
Organization Structure is the formal system of task and authority Relationship that
control how people coordinate their action and use resources to achieve organizational
goals.
Organization Culture-
The set of shared values and norms that controls organizational members interaction
with each other and with suppliers, customers and other people out side the
organization.
Organization Study:
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MayurUniquoters is a reputed organization that excels in the manufacture and
export of all types of PU and PVC based synthetic leather (Artificial Leather).
Established in 1992, Mayur has successfully established itself as a reliable and
trustworthy organization. The company is committed to developing outstanding
quality products with widest choice.
Mission: “Improving life’s comfort and aesthetics of our customer’s homes, offices,
vehicles and dressing.”
We will achieve this: By being focused in every chosen business sector, and lead
the way. By being true to the laid down process. By continuous up-gradation of our
human resources. By committing to safety, health and environment to enrich quality
of life.
We Value-High Integrity and standards. Respect for each other, Passion, Teamwork.
Vision: -
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Understand their equipment.
Get multi skill training.
Discover and come out with new ideas.
Enjoy new experience.
Work as one team one family.
Policy: -
Goals: -
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When an organization feels that its quality system is good enough, it may ask an
accredited registrar or other third party audit team for pre-assessment. The final audit
begins with a review of the company's quality manual, which the accredited registrar
or third party audit team typically uses as its guide. The audit team checks to see that
the documented quality system meets the requirement of ISO 9000 and that the
organization is practicing what is documented. When the registrar is satisfied with the
favorable recommendation of the audit team, it grants registration and issues a
registration document to the company.
ISO 14000:
1. Management systems
2. Operations
3. Environmental systems
1. Management systems:Systems development and integration of environmental
responsibilities into business planning
2. Operations: Consumption of natural resources and energy
3. Environmental systems: Measuring, assessing and managing emissions,
effluents, and other waste
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principle of this enterprise has always been customer delight, beyond customer
satisfaction. And since the limits of technology can be challenged by the vitality of
progressive thinking, with constant research and development, Mayur marches on in
its global pursuit of opening up a new horizon to the Synthetic leather World.
Making use of the best technologies and raw materials available in the world, having
implemented the best management practices and always striving to be the best in the
business has been the principle of Mayur since it’s inception.
AUTOMOTIVE OEM’s
o OVERSEAS
o DOMESTIC
REPLACEMENT MARKET
FOOTWEAR OEM’s
Chrysler
Mercedes-Benz
GM
BMW
Ford
Apart from above Mayur are exporting to Europe, Middle East, South Africa, Sri
Lanka, Malaysia and Mauritius etc.
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DOMESTIC
MarutiUdyog Limited
Tata Motors
Honda Scooters & Motorcycles India Ltd.
HMT Tractors
Hero Motors
Escorts – Yamaha
Honda SIEL Car India Ltd.
Mahindra & Mahindra
Swaraj Mazda Limited
Punjab Tractors Limited
Sutlej Motors Limited
Railway Coach Factory, Kapurthala
Hero Cycles
Sonalika Tractors
REPLACEMENT MARKET
Hideler
Ovion Seating
Elegant
Auto craft
Stanley Seating
Dolphin
Saddles Inc.
Art Auto
APN Automotives
Why MayurUniquoters:
Mayur in the face of tough global competition and in its pursuit for being "World-
class” has been cultivating a new world of artificial leather with an aid of
sophisticated specialized technology in every step of each operation.
Mayur has responded to changing customer needs of the hour by maintaining state-
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of-the-art equipment and facilities like a modern 4 Head Italian Coating Line from
Matex, a fully new coating line, Embossing Machines, Printing machine, Sueding
Machine, Dry and Wet Tumbling Machines. Automated lab with lab-coater from
Werner Mathis, Switzerland, SATRA and Bally Flex Testers and other Laboratory
equipment for quality control. At Mayur the world renowned process of
“TRANSFER RELEASE PAPER COATING PROCESS " is used for Synthetic
Leather Manufacturing, Quality & excellence are natural outcome. The coating line
from Italy has special features like electronic thickness & coating weight controllers
and double ventilation ovens for than control with precision the work in progress.
The company regards product and development as a pivotal part of increasing growth
and significant emphasis laid on it with massive investments in modern technologies
and training, to meet the new age requirement of giving synthetic leather products a
natural feel. It has a complete R&D cell with dedicated people having accumulated
experience to render greater satisfaction and applicability to the products, which are
all set to storm the competition globally.
QUALITY LABS
R&D involves creating new or improving existing Products or processes in a
commercial facility or production environment; e.g. test production from an existing
or upgraded line. It usually results from experimental production or experimental
processes carried out either in conjunction or simultaneously with excluded
commercial work Furthermore, basic and applied research can also occur in the shop
floor environment. Experimental development is work undertaken for the purpose of
achieving technological advancement for the purpose of creating new or improving
existing products or processes, including incremental improvements.Mayuruniquoters
always strives to improve product quality and reliability. To meet the ever increasing
and ever changing demands of our valued customers.In R&D Labs, before producing
any product, Mayur always test its all attributes as per the international product
standards.
The Company possesses a fully automated lab, capable of testing nearly all the
properties artificial leather should have, for different segments and applications.
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First Coating Line (Matex):Since: 1992
From MATEX s.r.l., Italy with special features like electronic programmable
thickness controllers and double ventilation ovens.
5 Million Linear Meters/ Annum (Plant Capacity)
The complete maching has been put on UPS for continuous, defect free working.
Second Coating LineSince: 2004
Latest state of the art imported Taiwan coating line (Yang sing).
Three head coating PU line with three printing heads and three laminators.
6 Million Linear Meters/ Annum.
The complete maching has been put on UPS for continuous, defect free working.
Third Coating Line (Matex)Installed (end of March 2008)
Commercial production started
Latest state of the art imported machine from MATEX Italy.
6 Million Linear Meters/ Annum.
The complete maching has been put on UPS for continuous, defect free working.
Utilities & tools are managed and maintained on regular basis for quality control
and trouble free working. Tools are available all the time for all levels of
maintenance giving a supportive hand to company production.
Maintenance and tool room are inevitable part for any unit's smooth and efficient
working, hence, Mayur using its experience designed a highly equipped tool room
and maintenance floor which provides round the clock service. Tool room is
equipped to meet the requirements of
Efficient and experienced engineers use the tools for instant recovery and
maintenance giving a cutting edge support for top level quality control applied by
the company.
Maintenance are taken on regular basis for preventive purpose scheduled in such a
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way that machines work more efficiently during the long run of production.
MayurUniquoters Limited was established in 1992 by the present Chairman and MD,
Mr. S. K. Poddar. Since the inception the basic Business driving force was a
continuous urge to excel through the distinction of producing Quality Products and to
be the Leaders.
Mr. ManavPoddar has initiated TQM practices, targeting the highest levels of
efficiencies in the whole of business process including product innovation, better
customer responsiveness as well as operational and plant efficiencies. He has led the
team of MayurUniquoters to the best of Lean Management Principles.
Continuous efforts since being has given us a name in the market to reckon with and
Mayur have become the undisputed Quality Leader. We strive to be a World Class
Company and the most admired one in this sector.
TEAMS
Following the basic concept of TQM i.e. Involvement of People all activities are
managed by identified teams. For all major processes their performance is
measured and monitored. Presently the participation of workers in various activities
through teamwork is around 60 %, which is targeted to 75 % by the end of 2008.
Non Conformance Review Team- a cross functional team meeting daily to review
all process product trends, Corrective action / preventive action
5 S and Kaizen Teams– Relatively new teams, in the process of grooming Though
they have successfully implemented 5 S, the big challenge given to them is the
Kaizen Initiative.
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TS 16949 Team - A newly formed team as a part of the Top management’s initiative
for certifying our organization with TS 16949 by March 2009. HR &
Administration, the People's Team- This team is involved in managing the most
precious of resources, the Human Resources. They are also an integral part of 14/18
Team. All training and development activities of the organization are planned and
executed through them.
QA Labs are the heart of MUL manufacturing activities. Qualified, experienced and
dedicated staff carries out daily routine testing work. Lab is fully equipped with test
facilites like Brookfield’s Viscometer, “Satra’ flex machine, cold chamber,
hydrolysis test oven etc.
Raw Material at all stages are tested as per the defined Quality Plan. Finished goods
are dispatched to our valued customers after complete inspection at inspection tables
and through checking at physical testing lab. The records for traceability are
maintained on ERP and are available on-line for ready reference.
With the help of ERP module- electronic order review is done and shade code
numbering and traceability is followed. Shade code are given for every shade party
wise and record of master sample is maintained. Maintaining traceability from raw
material to finished store is our endeavor at Lab.
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TOTAL QUALITY PEOPLE
We value and believe in people, the Total Quality People (TQP) with cultural
quotient and they are the driving force of all the milestones set
QUALITY CONSCIOUSNESS
Recently tied up with an American company TBM Inc. for TQM consultancy for
three years.
Already taking consultancy on TQM from a firm called QEMS Ltd.
Company is ISO 9001:2000 Certified since Year 2001.
Planning to be ISO 14001 & OHS Certified by March 2007
ERP is now a part and parcel of all activities at MayurUniquoters. Like most
organisations we too at Mayur faced initial hiccups but with time and constant
persistence the employees were able to understand and also found that it is a better
way to stay organised and improve productivity. Be it order enquiry, order review, or
processing; Product / Release paper Inspection and checking for Quality or dispatch,
all major areas have now been linked through ERP. With the steady progress in
these areas and accruing benefits there is a lot of enthusiasm amongst employees and
Management alike to link all the remaining areas.
ERP linkage has given Mayur a definite edge which means a lot in this competitive
environment, for MayurUniquoters it translates into -faster Communication, within
and outside the works including customer communication faster and accurate of
review of order and on line validation of all components of product improved
planning with on line availability of consumption patterns and stocks on line
availability of validated product and process standards at work station on shop floor,
ensuring product traceability till dispatch stage, which in-turn ensures better process
control product and process non-conformance trend identification and control
detailed defect analysis enabling timely Corrective or Preventive actions
ERP implementation has taken us one step ahead in our TQM initiative. ERP
advantages to Mayur are not only recognized by Mayur but the Rajasthan (State)
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Chambers of Commerce and Industry and CIOL, Hyderabad for its business
advantages and they have chosen MayurUniquoters Ltd. for “IT Power User award”
in Dec. 2005.
FOOTWEAR
Mayur is an established and renowned name in footwear sector for it’s synthetic
shoe upper, lining and socking materials. We offer synthetic leather for footwear
application, which replicates high-end genuine leather. Our products are technically
perfect and follow SATRA specifications. Our versatile range of grains, finishes and
colors offers you variety of products is PU and PVC.Our shoe upper materials
satisfy need of the customers as far as flex, thickness, finish and feel is concerned.
our shoe linings in PU/PVC are highly in demand we follow all European standards
of chemical testing in footwear items.
AUTOMOTIVE
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UPHOLSTERY / FURNISHING
The latest range of PU and PVC upholstery / furnishing items are creating news in
the markets in India and Overseas. Our animal print furnishing items are the most
adorable products in PU. Non-Woven based and polyester fabric based upholstery
products represent the latest and fashionable items. We take utmost care of Physical
property and performance of our furnishing products. The properties like Fire
Resistant, Anti fungal, Anti bacterial etc. give an extra edge to our products over the
competitors.
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GARMENTS
Mayur is an established and renowned name in Garments sector for it’s synthetic
Garments material. We offer synthetic leather for Garments application, which
replicates high-end genuine leather. Our products are technically perfect and follow
international specifications. Our versatile range of grains, finishes and colors offers
you variety of products for readily emerging leather garment fashion industry.
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LUGGAGE / LEATHER GOODS
We have a strong presence in the leather goods market, and offer a range of products
for wallets, purse, portfolio and complimentary items. Mayur successfully replaced
genuine leather with it’s artificial leather.
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SPORTS GOODS
Mayur is an established and renowned name in Sports Goods for it’s genuine leather
replacement material. We offer synthetic leather for Sports Goods, which replicates
high-end genuine leather. Our products are widely accepted and meet international
standards. Our versatile range of grains, finishes and colors offers you variety of
products for readily expending leather Sports Goods industry.
The best raw material procurement at low cost and a chain of good supplier base
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since its incorporation, have also accounted for its goodwill to develop quality
products in keeping with paradigms in demand worldwide.
CUSTOMER SERVICE
Mayur is objectively a customer-driven enterprise. It encouragesto have a single-
point solution to any problem related with any of its products in prompt, effective
and systematic customer query resolution system. It aims at giving customized
technical solutions and support to the customers, which would improve their
profitability. Mayur has developed its unique Customer Relations & Service
department (CRS) into an IT-driven orientation for profitable product mix
information, quality improvement indicator, troubleshooting at customers and, new
product innovations, new end use applications and immediate dispatch information
with order status. At Mayur, CRS has set an example, which is the driving force of
the whole marketing operations.
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MayurUniquoters has Functional Structure in the organization. Employees within the
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functional divisions of an organization tend to perform a specialized set of tasks, for
instance the engineering department would be staffed only with software engineers.
This leads to operational efficiencies within that group. However it could also lead to
a lack of communication between the functional groups within an organization,
making the organization slow and inflexible.
Span of Control
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The most important strength of a functional organizational design isefficiency. The
performance of common tasks allows for work specialization, which increases overall
productivity. Workers develop specialized skills and knowledge more rapidly.
Training is easier because ofthe similarity of tasks and the resulting opportunities for
inexperiencedworkers to learn from experienced workers. This helps new employees
quickly learn the kinds of behavior that lead to success and promotion. Coordination
of activities within functional departments is easier than in more broadly based
organizations.
Ownership Pattern:
The delegation of authority creates a chain of command, the formalchannel that
defines the lines of authority from the top to the bottomof an organization. The chain
of commandconsists of a series of relationships from the highest position in the
organization to the lowest. The chain of command specifies a clear reporting
relationship for each person in the organization and shouldbe followed in both
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downward and upward communication.
When designing an organizational structure, managers must consider the distribution
of authority. Defined simply, authority is the organizationally sanctioned right to
make a decision. Authority can bedistributed throughout an organization or held in the
hands of a fewselect employees.
Decentralizationis the process of distributing authority throughout an organization.
In a decentralized organization,an organization member has the right to make a
decision without obtaining approval from a higher-level manager.
Centralizationis the retention of decision-making authority by a high-level manager.
MayurUniquoters Ltd. follows Decentralization Authority. All the decision-making
problems are discuss with all the level of organization.
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1. Raw Material Store Department
2. Research And Development Department
3. Chemical Lab Testing Department
4. Physical Lab Testing Department
5. Electronic Data Processing Department
6. Production Department
7. HR Department
8. Marketing Department
9. Finance Department
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Raw Material Store stores all the raw material required like chemicals, fabric,
release papers etc. Purchase department makes a deal with the suppliers. When
raw material comes to the company first gate entry procedure like checking all
the documents, all other documents. Gatekeeper informs to the maintenance
department for the receiving of the order.
80% fabric comes from import and rest 20% comes from Gujarat (India).
Imported countries are USA, Malaysia, Korea, and Germany.
1. DOP: It comes from Malaysia, Germany, and USA. BASFA is the main
supplier from USA.
2. DINP: It is imports from Korea.
3. CPW: It comes from Korea. LG chemical is the only supplier.
4. Resin-124: Resin also comes from Korea
Release paper is imported from Hong Kong. Different type of release paper
imports according to the customers requirements. Customer also tells the
supplier which they have selected for their product so company has to purchase
from that supplier only.
Lintec
Arjo
Binda/ Favini
Ajinomoto
Sapi/Warrini
Asani
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After gate pass all the documents are checked and container send for weight.
After weight container unloaded. R&D takes samples from the unloaded material
for testing. R&D gives the report within 24 hours. When all the conditions match
with the requirements then order is accepted otherwise it is rejected and after
approval from the higher authority material send back to the supplier.
Raw Material Store receives order through Material Received And Inspection
Report (MRIR). MRIR consists all the requirements according to the customers.
Fabric inspected immediately after unloading and all the observation shows
through Fabric Inspection Report.
Raw Material Store basically stores fabric and unexploited chemicals. All the
explosive or flammable chemicals are stored in the Explosive Go down. Resin is
stored in another storeroom called Resin Store. Explosive Go down have
minimum temperature of 18C. Suppliers of the chemical also check the
conditions require for the material and after approval from them they export
their material.
Raw material stores according to the Store Layout Plan and Chemical Layout
Plan. Store also consists KANBAN Board first entry of material receiving done on
the board. Raw Material Store follows FIFO method. According to the FIFO
method first that material issues which received first.
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1. On a rising market (or inflationary market reflected by rising prices), it
reports larger profits because the lower priced lots were used first.
2. Calculation becomes cumbersome if there are violent fluctuations of
prices of goods or material purchased.
3. In times of rising prices, charges to production are unduly low.
4. Comparison between different jobs executed by the concern as rendered
difficult because the prior jobs might have used the supply of lower-
priced stock.
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2. Researchand Development Department
Marketing department receive order through First Request Form. This form
includes the requirements of the customer. Then after R&D Department
formulation (Paste) for the product. Formulation is the basic raw material for the
product then it sends through the sample preparation process. A sample is
prepared and it sends to the lab for the testing of the sample. Lab department
gives the report of the testing. The test reports send to the marketing
department and shows to the customer. After approval from customer it send for
production. If it is rejected from the customer then renew process.
Specific customer have specific requirement for the product like BMW, Mercedes,
Maruti, Tata , Bata, Liberty etc. This company manufactures following qualities of
leather:
100% PU
PVC
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PU & PVC
All therequest from the customers is enter into the Product Modification request
Form. This form includes area of the customer, color of the leather , Design of the
product , thickness, sample testing method etc.
It is a raw material testing lab. They have 2-3 raw material suppliers for each
product. When company gets raw material from the suppliers it has a certain
procedure for its acceptance. After getting test report of the raw material from
the Chemical Lab testing Department Company accept the order. If the supplier
fails to fulfill the requirements of the company it can reject the orders.
This lab is containing various machines for testing of chemicals and raw material.
Following are the machines:
8.Hammer: It converts powder form of raw material to tablet form for further
testing.
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9.Moister Meter: It tests moister content in the mixture.
11.Cold Chamber: Cold chamber tests raw material till -50C. ( For ford motor
Company it tests till -30C). It also done according the requirements of the
customers.
12.Humidity Control Oven: sample of raw material is tests for the duration of
168 hours at 90% humidity and 70% temperature or according to the customer’s
requirements.
After doing all these testing if raw material suitable for the next process the
order is accept. This department is requiring receipt of the entry of the container,
Party Report and Sample for the testing.
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4. Physical Lab Testing Department
It is a finished goods testing lab. After manufacturing a sample from the R & D
Department product runs through a systematic process of testing. It gives a
feedback report to the R&D Department about the product then after they issue
order of mass production. This department contains various machines for testing
of FG.
6.Flexing Machine
8.Color Matching Machine: It tests the look and feel of product during different
effect of light.
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If the product fails in the specific requirements it sent back to raw material
department.
MayurUniquoters Ltd. have its own Software development team. They develop
their needed software in this lab. Every software develops through an ERP
procedure. They have license of Microsoft other than it they develop their own.
5.Kitchen Department
Kitchen department prepares the raw material for coating. It has two parts:
1. MB Department
2. Mixing Department
MB (Master Base) Department prepares the color pigments for the product.
Some customers demands specific color for that they already have standard
color so that they don’t have any mismatching between requirements and
preparation.
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vi. Take it under stirrer and start stirrer at lower speed
vii. Gradually add required quantity of pigment powder as peer the
formulation
viii. After complete addition stir foe at least another 10 min so all the
ingredients are properly mixed
ix. More the grinding before grinding check grinding roll for clean surface
x. Use only clean vessels
xi. Take the grinding at least two times
xii. Check the fineness of the grinding by Hegmann Scale
xiii. After completing grinding cover the drum as per the procedure
identification.
Review of stock
Vessel Cleaning
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(Weighing Balance)
Mixing (Mixer)
(Register)
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Mixing department mix all the raw material chemicals e.g. DOP, DINP, Pigments and other
chemicals. PPC department prepares daily planning for production. According to the PPC
report R&D department prepares BRM (Bill of Raw Material). Then it sends to Kitchen
they maintain KANBAN board basis on the report. KANBAN Board shows the availability
of raw material required. BRM shows the requirements of the customer e.g. Thickness,
softness heat stability etc. Based on the BRM executive makes Paste Preparation Slip. PPS
include the standard set by the R&D for the particular product.
Ingredient Weighing
(M-1)
Mixing (Twin Shaft Mixer)
(M-2)
Grinding (Triple Roll Mill)
(M-3)
Color Matching & Checking
(M-4)
De-Aeration
(M-5)
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Checking of Paste
(Finished Ready)
Weighing of Vessels with Ready Paste
Ready Material Waiting for Coating Line
6. Production Department
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Production starts from the design require on the leather. According to the design
paper is imported and it stores in the raw material store. Papers send to through
the inspection process. All the defaulted paper are rejected and other are sending
to next process. Then paper sends for unwinding. It stores in the accumulator for
the emergency requirement. Accumulator stores 60-meter paper. After paper
kitchen department according to the R&D department prepares process paste
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and paste is tested through online testing. Paper passes through first coating
called pre skin coating then it pass through oven, and then passing through
cooling drums for the next stage. Next stage is skin coating. All the coating
chemicals are prepare according to the standard set by R&D. After second
coating it send for heating to oven and after for cooling to the cooling drum. It
sends for third coating called foam coating. And pass through oven for swelling
supported by chemical agent. After that it send to cooling drum. Then it passes
for adhesive coating and it help in fabric lamination. Then it passes to the
pressure machine and oven. After all the GSM (Gram Per square) thickness is
checked. The release paper winded and the roll called Jumbo Roll. Released
paper can be use 3 times. Jumbo Roll sends for inspection and inspection
department check for any fault. Jumbo Roll convert into small Roll according to
the customers requirement.
THICKNESS COLOR
0.4 to 1.15 cm product White
1.20 to 1.75 cm product Light Blue
1.80 & Above Light Green
Coag Base Pink
Trial Product Yellow
22/4 Hock Black Dark Blue
22/4 PDLR Black Green Color
22/4 Gray Products White Color
Packaged material send to the Finished Good store and from there it transports
to the customers. Export material packed in the other packet also.
PPC department:
It plans daily planning for the production. MayurUniquoters Ltd. Have three
plants. All the three plants have same procedure for the production. PPC
department check the raw material available in the Raw Material Store and if all
the materials are available then they plan for the day. Daily planning displays on
KANBAN Board next planning display only when previous planning completed.
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Plant also have Policy Deployment Matrix, Prevent maintenance etc. PPC
department responsible for the following activities:
—Materials Planning
—Purchasing
—Capacity Planning
—Inventory Control
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Fig. PPC Process
Online Lab Testing done during the production process. A big sample paper
comes from each plant. Lab Executive test the sample by following procedure:
Big sample
Cutting small sample of the product
Testing of those pieces in the lab
Preparing the report of the product
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After the approval from the online testing lab, production starts on large scale.
Maintenance Department:
Maintenance department works on the EOQ model. They order before the
reorder level. For the emergency requirements it have safety stock level. When
the stock reaches to the safety stock level it order for the raw material. It issues
raw material to the production department through Issue Slip. Unused material
return to maintenance store by the production department through Stock Return
Voucher.
1. ABC Analysis
2. VED Analysis
1.ABC Analysis: ABC analysis classify the goods basis on the usage, like
A- Highly used
B- Moderate used
C- Low used
V- Vital goods
E- Essential goods
D- Desirable goods
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Maintenance department also maintain the machinery of all the three plants. It
has mechanical engineers for the maintenance of machinery. They work 24 hrs
for all the three plants.
Goals of TPM
Zero accidents
Minimum life cycle cost
Zero unplanned downtime
Zero speed losses
Zero defects
Zero waste
MayurUniquoters Ltd. is totally based on TPM and KAIZEN. In the TPM it has
own TPM team. Team members are responsible for all the preventive measures.
They analyze problem in all three plants and take preventive steps for
maintenance so that it can improve productivity of the firm. For e.g.
Before TPM: Open wired was used in the plant so indicates the accidents.
After TPM: wires were covered so it prevents accidents.
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KAIZEN:
It emphasizes the well-being of the employee, working smarter, not harder and
developing best practices so that workers don't have to think.The kaizen
philosophy lies behind many Japanese management concepts such as total
quality control, quality circles, small group activities, labour relations.
1. Seiton (Sort): Sort out what is needed and what not needed, when is
doubt tag it out.
2. Seiri (Straighten): Keep everything that is needed in an orderly fashion so
that things can be access easily.
3. Seiso (Sweep): Clean the machine, floors and walls, looking for source of
filth.
4. Seiketsu (Standardize): Make standards so that any abnormality becomes
obvious.
5. Shitsuke (Self –Discipline): Sustain the improvement to prevent
backsliding.
3Ms of work
7 Wastes (MUDA) :
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TaichiOhno of Toyota identified what are called the seven wastes or seven
mudas, being the most common form of muda found:
Muda means waste, where waste is any activity that does not add value.
Reducing or eliminating muda is, of course, one of the fundamental objectives of
any quality-oriented person. Following are the seven type of wastage:
Waste-1:Overproduction
Waste-2: Waiting
Waste-3: Transportation
Waste-4: Process
Waste-5 :Inventory
Waste-7: Defects
7. HR Department
HR VISION: -
HR STRATEGY: -
A place where people work with a smile on their face and Dreams in their
eyes.
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A place where your views can be freely voiced and are with an open mind.
A place where you know whenever you need help. There is family of 400
members waiting to help you out.
A place where you would like to be associated, grows, nurtured and excel.
Notice Board: -
They have motivational ppt’s print out in the plant to motivate the employees to
increase the work efficiency.
HRM FUNCTIONS: -
HRM: The policies and practices involved in carring out the people or human
resource aspect of management position including recruiting , screening, training ,
rewarding and appraisal.
Managerial functions:-
Planning: -Establishing goals and standards; developing rules and procedures;
developing plans and forecasting.
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Controlling: -Setting quality standards, or production levels; taking corrective action
as needed.
Operational functions: -
HR Planning:
The process of deciding what position the firm will have to fill and how to fill them.
Notices
Circular
Through Job Posting: Publishing public job to employees indicating attributes,
Qualification, Supervisors payroll etc.
Rehiring: Taking back people which left the company.
Advertising
Employment agencies
College recruiting
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I n va
M idt de de
N e w
G e n ee sr a t e
O
C a f f
L ne d e r s
a idd sa t
Selection Procedure:
Providing the training to new employees with specific skills or helping them correct
deficiencies in their performance and developing the new skills required by job. For
the effectiveness of the employees Mayur conducts weekly training programs like
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Kaizen training classes, TQM classes , TPM etc. so that they can implement the
things what they learnt in the training schedule.
Principles of Training:
Cooperative Training
Classroom instruction
Audio visual method
E-learning
On the job experience
Staff meeting
Seminars
Conferences
Management games
3.Performance Management:
A process that consolidates goal setting, performance appraisal and development into
a single common system, the aim, which ensures the employee performance, is
supporting the company’s strategic aim.
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Performance Appraisal: -Evaluating the employee’s current and past performance
relative to his/her performance standards.
Relationship between employer, employee & government. Company follows all the
labor laws in the favor of employees for care of their salaries, bonus, compensation
etc.
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