Consumer attitude towards the usage of laptop among women in town

QUESTIONNAIRE
1. Age
a) Less than 20

b) 20-30

c) 30-40

d) Above 40

2. Marital status
a) Married

b) Un married

3. Education qualification
a) Below HSC

b) Graduate

c) Post graduate

d) Professional

b) Professional

c) Government employee

4. Occupation
a) Business
d) Private employee

e) Students

f) others

5. Family income (Per month)

a) Below Rs 10,000 b) Rs 10,000 - Rs 20,000
c) Rs 20,000 -30,000 d) Above Rs. 30,000
6. Location
a) Rural

b) Urban

6. How many members are

a) Less than 3

using laptop in your family?

b) 3-4

c) Above 5

7. For what purpose did you buy the laptop?

(Rank)
a) Necessity

b) Social status

c) Comfort and convenient

d) To save time

e) Less price

f) To improve knowledge

g) To get updated information

h) Low power consumption

i) Easy to handle and carry

8. How did you get awareness about laptop?

a) Through advertisement

b) Newspaper

c) Journals

e) Brand image

f) Friends/ relatives

d) Magazines

9. How long are you using laptop?

a) Less than 3 years

b) 3-6 years

c) 6-9 year

d) Above 9 years

10. Mode of purchase of laptop

a) Ready cash

b) Installment c) Loan scheme d) Gifted by schools/ colleges

e) If any other specify

11. Which company laptop do you have?
a) Lenovo

b) HCL

g) HP

h) Other

c) Apple

d) DEL

e) I Ball

f) THOSIBA

12. Mention your satisfied level of usage of particular brand of laptop

HS Highly satisfied

S Satisfied

NO No opinion

DS Dis satisfied

HDS Highly dissatisfied

PARTICULARS
Easy to use
Brand image
Attractive color
Stylish models
Durability
Maintenance
expenses
Warranty period
Popularity
Performance
Discount offer
Advanced
technology

HS

NO

DS

HDS

13. State the factors which influenced you to buy the particular brand of laptop
a) Special features

b) More option

c) Color and size

d) Advanced technology e) any other

14. How do you feel about sales service of laptop?
a) Highly satisfied b) Satisfied c) Dis satisfied d) Poor
15. Do you have any risk in using laptop?
a) Yes b) No
If yes state the reason ------------------16. Rank the consumer preference for using the laptop
(RANK)
a) Consumer contest with prizes

b) Purchase price refunds

c) Premium or gifts

d) Guarantee of durability

e) Assurance of quality

17. How much storage capacity is in your laptop?

a) 2GB

b) 4GB

c) 8GB

d) 12GB

18. Your overall satisfaction towards laptop

a) Excellent b) Good c) Neutral d) Bad