The SWOT analysis identifies strengths such as Mee Udang Mak Jah Restaurant's strategic location near fisheries allowing for fresh ingredients and consistent quality across branches, opportunities such as increasing brand recognition through promotions and expanding domestically and internationally, weaknesses like lacking entertainment and trained staff and limited parking, and threats like reputation damage from poor service and competition from similar restaurants.
The SWOT analysis identifies strengths such as Mee Udang Mak Jah Restaurant's strategic location near fisheries allowing for fresh ingredients and consistent quality across branches, opportunities such as increasing brand recognition through promotions and expanding domestically and internationally, weaknesses like lacking entertainment and trained staff and limited parking, and threats like reputation damage from poor service and competition from similar restaurants.
The SWOT analysis identifies strengths such as Mee Udang Mak Jah Restaurant's strategic location near fisheries allowing for fresh ingredients and consistent quality across branches, opportunities such as increasing brand recognition through promotions and expanding domestically and internationally, weaknesses like lacking entertainment and trained staff and limited parking, and threats like reputation damage from poor service and competition from similar restaurants.
located at very strategic place. The price of food and beverages are reasonable and affordable for customer. Obtain fresh raw materials because Mee Udang Mak Jah Restaurant located near fishery area. Mee Udang Mak Jah Restaurant management assured that their quality and taste is consistent throughout their branches.
WEAKNESSES
THREATS
OPPORTURNITIES
Mee Udang Mak Jah Restaurant can
make a promotion in media especially television or make a special documentary about the restaurant to increase recognition of the restaurant. Increase the number of branch in state of Perak and around Malaysia. With the outstanding taste of the dishes, Mee Udang Mak Jah can break into international market.
No entertainment inside the
restaurant e.g. television. Inexperienced workers which not trained sufficiently. Poor employee recruitment and hiring process (not including any personality test). Limited parking space provided especially at peak hour.
Few complaints from customers
about some bad service quality can hurt the business reputation. Competition from nearby restaurant that provide same type of dishes.
The Waiter & Waitress and Waitstaff Training Handbook: A Complete Guide to the Proper Steps in Service for Food & Beverage Employees Revised 2nd Edition