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MarletteGrant

131GranbyParkDrive,NorfolkVA23505|(561)222-9914|Missmarlette@aim.com

Objective
Tobringawarmingpositiveattitudeintotheworkplacewithdriveandambition.

Education
HIGH SCHOOL DIPLOMA | 2008 | JUPITER COMMUNITY HIGH SCHOOL

SOME COLLEGE | PALM BEACH STATE COLLEGE


Major:Pre-Med
Minor:Hospitality

Skills & Abilities


Engagingpersonality
Creativemixology
Attendingmultiplecustomers
Responsiblealcoholservice
Handlingdifficultcustomers
ClearandEffectivecommunication
Inventory
Preparinggarnishes
Changingbeerkegs
Classiccocktails
Liquor,beer,andwineknowledge
Knowledgeofcraftbeers
Interpersonalskills
Highlyreliable
Positiveattitude
Fastlearner
Abletobend,squat,andreach
Hardworkingandmotivated
Cleanandorganized
ExperienceinOnePOSandOpenTablesystems

Experience
BARTENDER/SERVER | BURGER BAR | 06/2013 TO 11/2015
Greetedguestsinatimelyandprofessionalmanner.
Waitedonmultiplecustomersandthebarandthroughoutbararea.
Receivedbeverageordersfromwaitstaffanddeliveredbeveragestoguests.
Maintainedfullknowledgeifbeveragelistsandpromotions.
Enthusiasticallydescribedfoodanddrinkspecialstoguests.
Carefullyfollowedsafetyandsanitationpolicieshandlingfoodandbeverages.
Poureddrinksusingstandardpouraccordingtospecifications.
Managedstrictbeveragecontroltominimizewaste.
Setupglasswareandliquorpriortoeventsandbeforeshiftchangeorendofshift.
Ensuredliquorwassecuredattheendofshifts.
ProcessedordersoncomputerizedPOSsystem.
Practicedstrictcashhandlingprocedures.
Managedbarrevenues,ensuringthatallcustomerswerebilledandallcashproperlyaccountedfor.
Verifiedthatallguestswereoflegalage.
Refusedservicetointoxicatedguests.
Notifiedmanagementifaguestwasintoxicatedorrudetootherguests.
Notifiedmanagementoforderingneeds(liquor,beer,wine,papergoods,etc.)
Conductedweeklyinventory.
Closedoutcashdrawerandpreparedcashierreport.
Claimedalltipsthatweremade.
Cleanedbararea,andtookouttrashifneeded.
Cleanedshelves,ashtrays,mixers,cups,storeandpours,pourspouts,andsodaguns.
Consistentlyusedsuggestivesellingtechniques.
Maintainedaconsistent,regularattendancerecord.
Waitedontableswhenneededto.
Answeredphonestotakereservations,givedirections,taketogoorders,describedhappyhour
specialsanddailypromotions.

SERVER | SHIPWRECK BAR AND GRILLE | 02/2013 TO 06/2013


Greetedguestsinatimelyandprofessionalmanner.
Waitedonmultipletableswithgreattimemanagementandsenseofurgency.
Receivedfoodandbeverageorders,anddeliveredfoodandbeveragestoguests.
Maintainedfullknowledgeifbeveragelistsandpromotions.
Enthusiasticallydescribedfoodanddrinkspecialstoguests.
Carefullyfollowedsafetyandsanitationpolicieshandlingfoodandbeverages.
ProcessedordersoncomputerizedPOSsystem.
Practicedstrictcashhandlingprocedures.
Verifiedthatallguestswereoflegalage.
Refusedservicetointoxicatedguests.
Notifiedmanagementifaguestwasintoxicatedorrudetootherguests.
Cleanedandvacuumedfloors.
Servedeachguestcourteously,quickly,andefficiently.
Consistentlyusedsuggestivesellingtechniques.

SERVER/ HOSTESS | ROCCOS TACOS | 02/2012 TO 02/2013


Greetedguestsinatimelyandprofessionalmanner.
Waitedonmultipletableswithgreattimemanagementandsenseofurgency.
Receivedfoodandbeverageorders,anddeliveredfoodandbeveragestoguests.

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Maintainedfullknowledgeofbeveragelistsandpromotions.
Verifiedthatguestsattableswereoflegalagewhenorderingdrinks.
Maintainedaconsistentregularattendancerecord.
Consistentlyusedsuggestivesellingtechniques.
Servedeachguestcourteously,quickly,andefficiently.
Cleanedandvacuumedserviceandhostessareas.
Answeredphonetotakereservations,orders,informguestsabouthappyhourtimesandevent
promotions.
ProcessedordersonacomputerizedPOSsystem.

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