Professional Documents
Culture Documents
Registered problem and Long Term Corrective Long Term Corrective Long Term Corrective
Short Term Corrective Action developed but not Action implemented. Action confirmed effective.
Action in place in house. implemented. Monitoring/evaluating Problem closed.
effectiveness.
Prepare for Problem Solving - Is an Emergency Response Action Needed?
Does the problem warrant/require an 8D? If (If needed document actions in Action Item Table)
0 so comment why and proceed.
Part Number(s):
Customer(s):
List all of the data and documents that might help you to
define the problem more exactly?
Who first observed the problem? Who did not find the problem?
Who
(internal/external)
What type of problem is it? What does not have the problem?
Where was the problem observed? Where could the problem be located but is not?
Where
Where does the problem occur? Where else could the problem be located but is
not?
When was the problem first noticed? When could the problem have been noticed but
was not?
When
Quantity of problem? How many could have the problem but don’t?
Much/
How
How Much is the problem causing in dollars, How big could the problem be but is not?
people, & Time?
Many
What is the trend (continuous, random, cyclical)? What could the trend be but is not?
Often
How
Problem Description - Combine the relevant information, this will be your Problem
Description
2C
Note on Diagram(s) circle the most likely contributors (3 max) from each side.
4B 5 – Why Analysis
Ask – Why did this happen?
Validation - Implement and validate to ensure that corrective action does “what it is supposed to
6 do.” Detect any undesirable side effects. Document this on the Action Item Table. Return to root cause
analysis, if necessary.
Address Similar Systems - List similar systems with the potential for the same defect.
7A Issue a CIF for items identified.
Completion Date
Document Accountability
Planned Actual
Flow Charts
Control Plans
Design FMEA
Process FMEA
Gauges/MMD/IMTE
PPAP
Manufacturing Forms
Inspection Forms
Registered problem and Short Term Long Term Corrective Action Long Term Corrective Action Long Term Corrective Action confirmed
Corrective Action in place in house. developed but not implemented. implemented. Monitoring/evaluating effective. Problem closed.
effectiveness.
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