ROLE PLAY 3

A: hello, I have an appoiterment to talk about new product with your company, please

B: hello Mrs…. I’m waitting you, welcome

A: thank you, should we start it?

B: of course, let’s me introduce some informations about our new model. The price
per unit is $600 with standard minimum order is 5000 computers

A: we can pay $600 but just want to buy 4000 unit for first order

B: if you could place a larger order, we could offer you 10% discount

A: that’s seem acceptable. Are shipping costs included in the price

B: no, you would pay for the shipping costs and in this case shipping costs will add
about 5%

A: I agree, what is available manual languages?

B: it’s available in translation in all main EU and Asian languages

A: we want an exclusive agreement in your market, if this is not possible, we want to

know if other computer stores sell the AT_400 cheaper than us

B: we can’t agree to that if you agree to order 1000000 units each year for next three
years

A: that’s probably alright

B: yes, the gurantee is 12 months and goods are shipped about 30 days after the firm
order

A: good, as soon as possible, please

B: for first-time customer our term are:

+ 50% pre-payment

+ 25% on delivery

+ 25% 30 days delivery

and we need a bank guarantee

A: we are prepared to pay 30% pre-payment, 30% on delivery and 40% 3 months after
delivery
B: we need consider about this issue so I think we should confirm it on next meeting

A: it’s ok, if it convenient for you. Thanks so much