Professional Documents
Culture Documents
Robles
CONTACT OBJECTIVE
Phone:
09954613587/ 09234095408 WORK EXPERIENCE
Email: July-November 2018
jothamemperor@yahoo.com Customer Care Service Representative, Concentrix Philippines
(Quezon City, Metro Manila)
Responsibilities:
Skills Confer with customers by telephone to provide
informationabout product services, take or enter orders, cancel
accounts, or obtain details of complaints.
English Proficient Check to ensure that appropriate changes were made to
Basic knowledge in Using resolve customers’ problems.
Microsoft Office Review insurance policy terms to determine whether a
particular loss is covered by insurance
Knowledge in Basic Obtain and examine all relevant information to assess validity
Mandarin of complaints and to determine possible causes, such as
extreme weather conditions that could increase utility bills
Knows how to collaborate
with others
EDUCATION
2016 - 2018
College of Law,
Bulacan State University
2012 - 2016
Bachelor of Arts and Legal Management,
Bulacan State University
Activities
REFERENCES