Consumer Electronics

COMPETENCY BASED LEARNING MATERIAL
Sector : Industrial Arts
Qualification Title : Consumer Electronics Servicing NC II

Unit of Competency : Maintain And Repair Electronically-
Controlled Domestic Appliances
Module Title : Maintain And Repair Electronically-
ST. JOHN BOSCO FAITH TRAINING CENTER.INC
M.Salud St. San Antonio II,Noveleta, Cavite 4105
Tel #: 683-0577
Email: info@sjbftc.com
Technical Education and Skills Development Authority

M.Salud St. San Antonio II
Noveleta, Cavite 4105
Tel #: 683-0577
Email: info@sjbftc.com
Trainers Methodology
Juanito P. Banzon
July8, 2014
Trainers Methodology 1 Requirements
Table of Content
Module 1: Plan Training Session

Pages
Sample data Gathering instrument for trainee’s Characteristic 1
Form: 1.1: Self-assessment Checklist 4
Form: 1.2: Evidences/Proofs of Current Competencies 6
Form: 1.3: Identify Training Gaps 7
Form: 1.4: Training Needs 12
Session plan 13
Parts of competency based learning Material 18
List of Competencies 19
Module content 20
Learning outcome 1 22
Learning Experience 3.1 24
Information Sheet 3.1 25
Self-Check 3.1 28
Answer key 3.1 29
Job sheet 3.1 30
Performance Criteria Checklist 3.1 31
Self-Check 3.2 39
Answer key 3.2 40
Job sheet 3.2 41
Self-Check 3.3 50
Answer key 3.3 51
Job sheet 3.3 52
Self-Check 3.4 69
Answer key 3.4 70
Job sheet 3.4 71
Evidence Plan 73
Self- Assessment Guide 75
Rating Sheet information 76
Table of specification 78
Performance test 79
Questioning tool 80
Question about the trainees demonstration of task 82
Written test 84
Key Answer 85
Inventory of training resources 88
Module 2: Facilitate Learning Session
Training matrix 89
Training Progress chart 91
Focus Group Discussion 93
Training session evaluation form 95
Slide Presentation Used in Demo/ Role play 98
Module 3: Supervise Work-Based Training
Form 1.1: Self- Assessment Check 106
Form 1.2: Evidence/proof of Current Competencies 107
Form 1.3: Identifying Training Gaps 108
Form 1.4: Training Needs 112
Training plan 116
Trainee’s (learner’s) Record book 120
Trainee’s progress sheet 124
Training evaluation form 130
Self-evaluation 133
Module 4: Conduct Competency Assessment
Attendance sheet 135
Evidence plan 136
Self-assessment checklist 138
Written test 143
Written test- answer key 144
Questioning tool 145
Questions about the Trainee’s Demonstration of Tasks 147
Performance Criteria Checklist 149
Competency assessment Results Summary (CARS) 150
Module 5: Maintain Training Facilities
Shop Lay-Out 154
Operation procedure 155
Unit of Competency: Maintain Training Facilities 156
Workshop Consumer Electronics Servicing Schedule 157
Equipment Maintenance Schedule 158
Consumer Electronics Servicing Inspection Checklist 160
Danger Caution Tag-out Index and Record Audit 161
Works Request 162
Breakdown/Repair Report 163
Salvage Report 164
EQUIPMENT RECORD W/ CODE AND DRAWING165
Inspection Report 166
Module 6: Utilize Electronic Media in Facilitating Training
Shop Lay out 168
Resume
Certification
Module 1
Plan Training Session

Data Gathering Instrument for Trainee’s Characteristics

Please answer the following instrument according to the
characteristics described below. Encircle the letter of your choice that
best describes you as a learner. Blank spaces are provided for some data
that need your response.
Characteristics of learners
Language, Average grade in: Average grade in:

literacy and
numeracy (LL&N) English Math
a. 95 and above a. 95 and above

b. 90 to 94 b. 90 to 94
c. 85 to 89 c. 85 to 89
d. 80 to 84 d. 80 to 84
a. 75 to 79 e. 75 to 79
Cultural and Ethnicity/culture:

language a. Ifugao
background
b. Igorot
c. Ibanag
d. Gaddang
e. Muslim
f. Ibaloy
g. Others( please specify)_____________
Education & Highest Educational Attainment:

general a. High School Level
knowledge
b. High School Graduate
c. College Level
d. College Graduate
e. with units in Master’s degree
f. Masteral Graduate
g. With units in Doctoral Level
h. Doctoral Graduate
Sex a. Male
Date Developed: Document

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Consumer Electronic July 8,2014
Servicing NC-II
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Developed by:
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Revision # 01
b. Female
Age Your age: _____
Physical ability 1. Disabilities(if

any)_____________________
2. Existing Health Conditions (Existing illness
if any)
a. None
b. Asthma
c. Heart disease
d. Anemia
e. Hypertension
f. Diabetes
g. Others(please specify)
___________________
Previous Basic Electronics and Electricity
experience with a. Seminar
b. Previous/Current Work
the topic
c. Special Training
d. Research
Number of years as a competency trainer
______
List down trainings related to CES
Previous
___________________________
learning
___________________________
experience
___________________________
NC 2 CES level
Training Level
___________________________
completed
___________________________
Other courses related to CES
Special courses
a. Units in education
b. Master’s degree units in education
c. Others(please specify)
_________________________
Learning styles a. Visual - The visual learner takes mental
pictures of information given, so in order
for this kind of learner to retain
information, oral or written, presentations
of new information must contain diagrams
and drawings, preferably in color. The
visual learner can't concentrate with a lot

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of activity around him and will focus better

and learn faster in a quiet study
environment.
b. Kinesthetic - described as the students in
the classroom, who have problems sitting
still and who often bounce their legs while
tapping their fingers on the desks. They are
often referred to as hyperactive students
with concentration issues.
c. Auditory- a learner who has the ability to
remember speeches and lectures in detail
but has a hard time with written text.
Having to read long texts is pointless and
will not be retained by the auditory learner
unless it is read aloud.
d. Activist - Learns by having a go
e. Reflector - Learns most from activities
where they can watch, listen and then
review what has happened.
f. Theorist - Learns most when ideas are
linked to existing theories and concepts.
g. Pragmatist - Learns most from learning
activities that are directly relevant to their
situation.
a. Financially challenged
Other needs
b. Working student
c. Solo parent
d. Others(please specify)
___________________________

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FORM 1.1 SELF-ASSESSMENT CHECK
INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary data or information which is essential in
planning training sessions. Please check the appropriate box of your answer to the questions below.
CORE COMPETENCIES
CAN I…? YES NO
1. ASSEMBLE AND DISASSEMBLE CONSUMER ELECTRONIC PRODUCTS AND SYSTEMS

1.1.Prepare product, tools and workplace for assembly /
1.2.Solder/ De solder components to the board /
1.3.Assemble/ disassemble boards /
1.4.Test and inspect assembled products /
2.MAINTAIN AND REPAIR AUDIO-VIDEO PRODUCTS AND SYSTEMS

2.1 Prepare unit, tools and workplace for maintenance/repair /
2.2 Diagnose faults /
2.3 Maintain/Repair Product /
2.4 Reassemble and test repaired Product /
3.MAINTAIN AND REPAIR ELECTRONICALLY-CONTROLLED DOMESTIC APPLIANCES

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CORE COMPETENCIES
CAN I…? YES NO
3.1 Prepare unit, tools, equipment and workplace for maintenance/repair /
3.2 Diagnose faults of electronically-controlled domestic appliances /
3.3 Maintain/Repair appliances /
3.4 Reassemble and test repaired appliance /
4.SERVICE AND REPAIR CELLULAR PHONES

4.1. Prepare unit, tools and workplace for maintenance/repair. /
4.2. Diagnose faults of cellular phone unit. /
4.3. Maintain/Repair cellular phone unit /
4.4. Reassemble and test repaired appliances /
4.5. Install additional/ enhancement features /
Note: In making the Self-Check for your Qualification, all required competencies should be specified. It is therefore required of a Trainer to be well-
versed of the CBC or TR of the program qualification he is teaching.

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Evidences/Proof of Current Competencies
Form 1.2: Evidence of Current Competencies acquired related to Job/Occupation
Current competencies Proof/Evidence Means of validating
1. Assemble And Disassemble Certificate of training Submitted an authenticated copy of

Consumer Electronic Products Certificate of Training
And Systems
2. Maintain And Repair Audio- Certificate of training Submitted an authenticated copy of

Video Products And Systems Certificate of Training
3. Maintain And Repair

Electronically-Controlled
Domestic Appliances
4. Service And Repair Cellular Certificate of training Submitted an authenticated copy of

Phones Certificate of Training

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Identifying Training Gaps
From the accomplished Self-Assessment Check (Form 1.1) and the evidences of current competencies (Form 1.2),
the Trainer will be able to identify what the training needs of the prospective trainee are.
Form 1.3 Summary of Current Competencies Versus Required Competencies
Required Units of Current Competencies Training Gaps/Requirements

Competency/Learning Outcomes
based on CBC
1. Assemble and Disassemble Consumer Electronic Products and Systems

Prepare product, tools and Assembly workplace is prepared
workplace for assembly in accordance with OH&S
policies and procedures
Solder/ Desolder components to Soldering and desoldering

the board processes are performed in
accordance with OH&S policies and
procedures
Assemble/ disassemble boards Assembling and

disassembling processes are
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performed in accordance with

OH&S policies and procedures
Test and inspect assembled products Finished products are subjected

to final visual inspection and
testing in accordance with
quality standards, procedures
and requirements
2. Maintain and Repair Audio-Video Products and Systems
Prepare unit, tools and workplace Complete check-up of audio-

for maintenance/repair video systems and products
is conducted and defects are
identified, verified and
documented against customer
description.
Diagnose faults Systematic pre-testing

procedure is observed in
accordance with manufacturer’s
instructions.
Maintain/Repair Product Personal protective equipment is

used in accordance with
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Occupational Health and

Safety practices.
Reassemble and test repaired Repaired units are reassembled

Product according to procedures
3. Maintain and Repair Electronically-Controlled Domestic Appliances
Prepare unit, tools, equipment and Complete check-up of

workplace for maintenance/repair electronically-controlled
domestic appliances is conducted
and defects are identified, verified
and documented against customer
description.
Diagnose faults of electronically- Systematic pre-testing

controlled domestic appliances procedure is observed in
instructions.
Maintain/Repair appliances Personal protective equipment

are used in accordance with
Safety practices.

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Reassemble and test repaired Repaired units are reassembled

appliance according to procedures
4.Service and Repair Cellular Phones
Prepare unit, tools and workplace for Workplace is set/prepared for

maintenance/repair repair job in line with the company
requirements
Diagnose faults of cellular 2.1 Systematic pre-testing

phone unit procedure is observed in
accordance with
manufacturer’s instructions.
Maintain/Repair cellular phone unit Personal protective equipment

are used in accordance with
Safety practices.
Reassemble and test repaired Repaired unit is reassembled

appliances according to procedures
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Install additional/ enhancement 1.1 Enhancements and

features applications are installed to
the unit based on customers’
request and manufacturers’
recommendation

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Using Form No.1.4, convert the Training Gaps into a Training Needs/ Requirements. Refer to the CBC in identifying
the Module Title or Unit of Competency of the training needs identified.
Form No. 1.4: Training Needs
Training Needs Module Title/Module of Instruction
(Learning Outcomes)
Complete check-up of electronically-controlled domestic

appliances is conducted and defects are identified, verified and
documented against customer description.
Systematic pre-testing procedure is observed in accordance
with manufacturer’s instructions. Maintain And Repair Electronically-
Personal protective equipment are used in accordance with Controlled Domestic Appliances
Occupational Health and Safety practices
Repaired units are reassembled according to procedures

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SESSION PLAN
Sector : Industrial Arts
Qualification Title : Consumer Electronics Services NC II
Unit of Competency : Maintain and Repair Electronically-Controlled Domestic Appliances
Module Title : Maintaining and Repairing Electronically-Controlled Domestic Appliances
Learning Outcomes:
LO 1. Prepare unit, tools, equipment and workplace for maintenance/repair.

LO 2. Diagnose faults of electronically-controlled domestic appliances.
LO 3. Maintain/Repair appliances.
LO 4. Reassemble and test repaired appliance.
A. INTRODUCTION
This unit covers the knowledge, skills and attitudes required to maintain and repair electronically controlled
domestic appliances including diagnosing faults, reassembling, testing and preparing reports.
B. LEARNING ACTIVITIES
LO 1. Prepare unit, tools, equipment and workplace for maintenance/repair.
Learning Content Methods Presentation Practice Feedback Resources Time
Prepare unit, tools, Read Information Answer Self Compare Informa

equipment and Lecture/discussion Identifying and Check 3.1 answer to tion
workplace for perform different Answer Sheet
maintenance/repair. Demonstration Prepare unit, tools, key no. no. 3.1
equipment and
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Self-paced Instructions workplace for Job Order

maintenance/repair
Observe Actual Perform: Refer
Demonstration performan
Job Sheet ce to
No.3.1 Criteria
Identifying Checklist
and perform
different
Prepare unit,
tools,
equipment
and
workplace
for
maintenance
/repair
LO 2: Diagnose faults of electronically-controlled domestic appliances.
Diagnose faults of Lecture – Discussion Read Information Answer Compare Inform

electronically- Sheet No.3.2 Self Check answer to ation
controlled domestic Interaction Diagnose faults of 3. 2 Answer key Sheet
appliances. Demonstration electronically- no. 3.2 no.3.2
controlled
domestic Equipment
appliances. Refer and
performance Maintenan
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Observe Actual Perform: to Criteria ce Form

Demonstration Checklist
Job Sheet 3.2
No 3.2
Maintain
and Repair
Electronic
ally-
Controlled
Domestic
Appliances

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LO 3. Maintain/Repair appliances.
Handling Lecture – Discussion Read Information Answer Self Compare Inform

Maintain/Repair Sheet No3.3 on Check 3. 3 answer to ation
appliances. Interaction Maintain/Repair Answer key Sheet
Demonstration appliances. no. 3.3 no. 3.3
Observe Actual Equipment

Demonstration Perform: Refer
Operation performanc
Sheet e to
No.3.3 Criteria
Maintain/Re Checklist
pair 3.3
appliances.
LO 4. Reassemble and test repaired appliance.
Handling Lecture – Discussion Read Information Answer Self Compare Inform

Reassemble and Sheet No3.4 on Check 3. 4 answer to ation
test repaired Interaction Reassemble and Answer key Sheet
appliance. Demonstration test repaired no. 3.4 no. 3.4
appliance.
Equipment
Observe Actual Perform: Refer
Demonstration performanc
Operation
Sheet e to
No.3.4 Criteria

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Handling Checklist
Maintain and 3.4
Repair
Electronicall
y-Controlled
Domestic
Appliances
C. ASSESSMENT PLAN
 Observation
 Demonstration of Practical Skills
 Written examination
D. TEACHER’S SELF-REFLECTION OF THE SESSION
Prepared by:
Juanito P. Banzon

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PARTS OF A COMPETENCY-BASED LEARNING MATERIAL PACKAGE
References/Further Reading
Performance Criteria Checklist
Operation/Task/Job Sheet
Self Check Answer Key
Self Check
Information Sheet
Learning Experiences
Learning Outcome Summary
Module Content
Module Content
Module
List of Competencies
Content
Module Content
Module Content
Front Page In our efforts to standardize CBLM, the above

parts are recommended for use in Competency
Based Training (CBT) in Technical Education and
1. Practical test
Skills Development Authority (TESDA)
Technology Institutions. The next sections will
2. Practical test show you the components and features of each
part.
Consumer Electronics Servicing NC II

COMPETENCY-BASED LEARNING MATERIALS
Consumer Date Developed: Document No.

Electronic
July 8,2014 Issued by:
Servicing NC-II Page 18
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
List of Competencies
No. Unit of Competency Module Title Code

Assemble and Assemble and
Disassemble Disassemble Consumer
Consumer Electronic Electronic Products and
1. Products and Systems Systems ELC724324
Maintain and Repair Maintain and Repair

Audio-Video Products Audio-Video Products
2. and Systems and Systems ELC724324
Maintain and Repair Maintain and Repair

Electronically- Electronically-
Controlled Domestic Controlled Domestic
3. ELC724324
Appliances Appliances
Service And Repair Service And Repair

Cellular Phones Cellular Phones ELC724324
4.

Electronic
Juanito P.Banzon
Revision # 01
MODULE CONTENT
UNIT OF COMPETENCY: Maintain and Repair Electronically-

MODULE TITLE : Maintaining and Repairing Electronically-

MODULE DESCRIPTOR: This unit covers the knowledge, skills and

attitudes required to maintain and repair electronically controlled
domestic appliances including diagnosing faults, reassembling, testing and
preparing reports.
LEARNING OUTCOMES:
At the end of this module you MUST be able to:
1. Prepare unit, tools, equipment and workplace for maintenance/repair.
2. Diagnose faults of electronically-controlled domestic appliances.
3. Maintain/Repair appliances
4. Reassemble and test repaired appliance
ASSESSMENT CRITERIA:
1.1 Complete check-up of electronically-controlled domestic appliances is

conducted and defects are identified, verified and documented against
customer description.
1.2 Repair/maintenance history is verified in line with the company
procedures.
1.3 Service manuals and service information required for
repair/maintenance are acquired as per standard procedures.
1.4 Workplace is set/prepared for repair job in line with the company
requirements.
1.5 Necessary tools, test instruments and personal protective equipment
are prepared in line with job requirements
2.1 Systematic pre-testing procedure is observed in accordance with
2.2 System defect/Fault symptoms are identified using appropriate tools
and equipment and in accordance with safety procedures
2.3 Test instruments required for the job are used in accordance with user
manuals

Electronic
Juanito P.Banzon
Revision # 01
2.4 Circuits are checked and isolated using specified testing procedures
2.5 Identified defects and faults are explained to the responsible person
in accordance with enterprise or company policy and procedures
2.6 Control settings/adjustments are checked in conformity with service-
manual specifications
2.7 Results of diagnosis and testing are documented accurately and
completely within the specified timeframe
2.8 Customers are advised/informed regarding the status and
serviceability of the unit as per
3.1 Personal protective equipment are used in accordance with
Occupational Health and Safety practices.
3.2 Electro-static discharge (ESD) protection procedure is followed in
accordance with current industry standards.
3.3 Defective parts/components are replaced with identical or
recommended appropriate equivalent ratings
3.4 Repaired or replaced parts/components are soldered/mounted in
accordance with the current industry standards.
3.5 Control settings/adjustments are performed in conformity with
service-manual specifications
3.6 Repair activity is performed within the required timeframe
3.7 Care and extreme precaution in handling the unit/product is observed
as per procedures
3.8 Cleaning of unit is performed in accordance with standard procedures
4.1 Repaired units are reassembled according to procedures
4.2 Reassembled units are subjected to final testing and cleaning in
conformity with manufacturer’s specifications
4.3 Service completion procedures and documentations are complied with
based on manual.
4.4 Waste materials are disposed of in accordance with environmental
requirements.

Electronic
Juanito P.Banzon
Revision # 01
LEARNING OUTCOME NO 3. 1
Prepare unit, tools, equipment and workplace for

maintenance/repair
Contents:
To discuss about Prepare unit, tools, equipment and workplace for

maintenance/repair for Electronically Controlled Domestic appliances. One
of Example is power supply,
Conditions
The participants will have access to:
Tools Equipment Materials/ Supplies
 Step-down  Flashlight  Cleaning brush lead

transformer free solder
 Test light
 Soldering  Resistors (different
 Cleaning brush values)
iron/gun
 Ball peen  Capacitors (different
 Screwdriver
hammer values)
(assorted)
 Soldering lead  Transformer
 Nut drivers
 Books and
(assorted)  Wires, various References
 Wrenches sizes  Technical manuals
(assorted)  Assorted  Documentation
 Allen wrench/key electronic forms
 Multi-testers components  Report forms
(analog/digital)  LCD presention
 Utility knife
 Wire stripper
 Pliers (assorted)
 Work bench
Methodologies

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Juanito P.Banzon
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 Demonstration
 Discussion
 LCD presention
Assessment Method:
 Interview (oral/ questionnaire)

 Observation

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Juanito P.Banzon
Revision # 01
Learning Outcome 3.1

maintenance/repair
Learning Activities Special Instructions
Read Information Sheet No. 3.1 on

Identifying and performing
different Prepare unit, tools,
equipment and workplace for
maintenance/repair
Answer Self Check 3.1 Compare answer to Answer key no.

3.1
Job Sheet No. 3.1 Selecting and Refer performance to Criteria

Setting Up Equipment Checklist 3 .1

Electronic
Juanito P.Banzon
Revision # 01
Information Sheet 3.1

maintenance/repair
Learning Objectives: Identify and perform different Maintain and

Prepare unit, tools, equipment and workplace for maintenance/repair
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Identify and perform different Maintain and Prepare unit, tools,

equipment and workplace for maintenance/repair.
2. Handle Maintain and Prepare unit, tools, equipment and workplace for
maintenance/repair.
3. Evaluating Maintain and Prepare unit, tools, equipment and workplace
for maintenance/repair.
Definition and terms
 A power supply is a device that supplies electric power to an

electrical load. The term is most commonly applied to electric power
converters that convert one form of electrical energy to another,
though it may also refer to devices that convert another form of
energy to electrical energy. ...
Power supply classfication
1.The DC or Direct Current PS
An AC powered unregulated power supply usually uses a

transformer to convert the voltage from the wall outlet (mains) to a
different, nowadays usually lower, voltage. If it is used to produce DC, a
rectifier is used to convert alternating voltage to a pulsating direct
voltage, followed by a filter, comprising one or more capacitors, resistors,
and sometimes inductors, to filter out (smooth) most of the pulsation..

Electronic
Juanito P.Banzon
Revision # 01
2.The AC or Alternating Current PS
An AC power supply typically takes the voltage from a wall outlet

(mains supply) and lowers it to the desired voltage. Some filtering may
take place as well.
Different kinds of power supply
How a power supply works
A bridge rectifier makes use of four diodes in a bridge arrangement

to achieve full-wave rectification. The AC voltage generated is passed
through a circuit of four diodes arranged as shown above and emerged
converted into a more useful DC output. The Red color indicates that
those diodes are in forward bias and the black color indicates that those
diodes are in reverse bias. The arrows show the direction of current flow.

Electronic
Juanito P.Banzon
Revision # 01
Steps/Procedure:
1. Introduce yourself as a Consumer Electronics Technician

2. Explain the parts of power supply
3. Give information about power supply
4. Evaluate your student on the topic
5. Give assignment for next topic.
6. Applying 5 S before leaving in the classroom.

Electronic
Juanito P.Banzon
Revision # 01
Self- Check no. 3.1
TRUE OR FALSE. Read the statements carefully. Write True if the

sentence is correct and False if it is incorrect.
1. Power supply is a device that can produce resistance?
2. Its power supply converts A.C to D.C?
3. Example of power supply is cellphone charger?
4. Alternate current is the mean source of power supply?
5. D.C power supply means Direct current?

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ANSWER KEY No.3.1
1. False
2. True
3. True
4. True
5. True

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JOB SHEET no.3.1

Title: Prepare unit, tools, equipment and workplace for
maintenance/repair
Performance Objective: Given an instruction, you should be able

to Prepare unit, tools, equipment and
workplace for maintenance/repair
Supplies/Materials :basic electronics tools , paper and bullpen
Equipment : power supply. Basic tools and component.
Steps/Procedure:
a. Introduce yourself as a Consumer Electronics Technician

b. Explain the parts of power supply
c. Give information about power supply
d. Evaluate your student on the topic
e. Give assignment for next topic.
f. Applying 5 S before leaving in the classroom.
Assessment Method:
Observation
Demonstration of Practical Skills
Written examination

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Performance Criteria Checklist 3.1
CRITERIA YES NO
Did you….
1. Introduce yourself as Consumer Electronics
Technician?
2. Explain the parts of power supply?
3. Give information about power supply?
4. Evaluate your student on the topic?
5. Give assignment for next topic?
6. Applying 5 S before leaving in the classroom?

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LEARNING OUTCOME NO 3.2

Diagnose faults of electronically-controlled domestic appliances
1. Systematic pre-testing procedure is observed in accordance with

2. System defect/Fault symptoms are identified using appropriate tools
and equipment and in accordance with safety procedure
3. Test instruments required for the job are used in accordance with
user manuals
4. Circuits are checked and isolated using specified testing procedures
5. Identified defects and faults are explained to the responsible
person in accordance with enterprise or company policy and
procedures
6. Control settings/adjustments are checked in conformity with
7. Results of diagnosis and testing are documented accurately and
completely within the specified timeframe
8. Customers are advised/informed regarding the status and
Contents:
1. Service manual/schematic diagram/parts list

2. Operating instructions/User’s/Owner’s manual
3. Use and function of tools, equipment and testing instruments.
4. Applying 5 S
5. Define terms of oven toaster
6. Diagnose faults of oven toaster.

Electronic
Juanito P.Banzon
Revision # 01
Conditions
TOOLS FACILITIES MATERIALS Learning

materials
 Long-nosed  Working  Solder lead  Books and

pliers area/bench  Cleaning brush references
 Diagonal cutters  Sufficient  Lead free solder  Technical
 Standard lighting and  Resin core solder manuals
screwdrivers  ventilation  Wire stranded, #22,  Documentatio
 Soldering iron, system (different colors) n forms
30w  oven toaster  Silicon grease  Report forms
 De-soldering  Resistors (different  Self-paced
iron, 30w values) learning
 Screw driver  Capacitors (different elements
assorted, Phillips, values)
slotted  Transformer
 Wrenches
assorted
 Allen wrench/key
 Utility
knife/stripper
 Pliers assorted,
long
 nose, side cutter
 Test jig

Electronic
Juanito P.Banzon
Revision # 01
Methodologies
 Modular (self-paced)
 Demonstration
 Discussion
Assessment Method:

 Observation

Electronic
Juanito P.Banzon
Revision # 01

1.1 Read Information Sheet No.3.2

Handle Systematic pre-testing
procedure is observed in
instructions.
1.2 System defect/Fault symptoms are Compare answer to Answer key no. 3.2
identified using appropriate tools
and equipment and in accordance
with safety procedures
Answer Self Check no. 3.2
1.3 Job Sheet No 3.2 Handling Test Refer performance to Criteria Checklist
instruments required for the job no.3.2
are used in accordance with user
manuals

Electronic
Juanito P.Banzon
Revision # 01

Learning Objectives: Diagnose faults of electronically-controlled

domestic appliances. Such as oven toaster.
1. Systematic pre-testing procedure is observed in accordance with

oven toaster.
2. To identify the parts and function of toaster.
3. To job sheet on the learners.
Over view about oven toaster
Think of a toaster oven as a big toaster or a small oven. This Fix-It Guide
on toaster oven repair tells how a toaster oven works, what often goes
wrong, how to identify a toaster oven problem, and what
parts and tools you will need to fix it. It then refers you to simple step-by-
step instructions for electrical cord repair, appliance controls
repair, heating element repair and other repairs as needed.
How Does a Toaster Oven Work?
A toaster oven is a small heating appliance that toasts bread, waffles,

etc., and may (depending on the wattage) also function as a miniature
oven. Some allow you to bake and broil foods, offering precise
temperature and function controls.
To use a toaster oven, you set the controls, open the door and place food
on a shelf, then close the door. When the oven is set to toast, the toaster
thermostat regulates the upper and lower heating elements as selected

Electronic
Juanito P.Banzon
Revision # 01
by the controller. When set to bake or broil, the bake thermostat controls
the heating elements as selected by the temperature controller and
possibly by a timing mechanism.
Fix-It Tip
As with toasters, keeping a toaster oven running longer means keeping it

clean of food debris. Clean bread crumbs and other foot particles out of
the inside of the oven frequently.
The features of toaster ovens vary considerably from model to model.

However, most operate in the same manner and can be diagnosed and
repaired similarly.
What Can Go Wrong with a Toaster Oven?
The problems that toaster ovens may present are similar to those of other
heating appliances. The electrical cord may need replacing. The main
switch, the thermal fuse, and the solenoid may be faulty. The thermostat
may be faulty or need recalibrating.
How Can I Identify a Toaster Oven Problem?
 If the oven doesn’t work at all, make sure the circuit breaker or fuse is on
at the electrical service panel and test the electrical cord.
 If the oven doesn’t work on its toaster and oven functions, test the main
switch (see theAppliance Controls Fix-It Guide). As needed, check
the fuse.
 If the toaster function doesn’t turn off unless the door is open, test the
solenoid, the switch and if necessary, the thermostat (see the Appliance
Controls Fix-It Guide).

Electronic
Juanito P.Banzon
Revision # 01
Fix-It Tip
Need to replace the toaster oven? Consider spending a little more to

purchase one that is heavier than other models. The components will
typically be of better quality and will probably stand up to longer use.
What Do I Need for Toaster Oven Repair?
Replacement parts are available from the manufacturer, aftermarket

suppliers and local appliance parts houses and larger home centers. Refer
to the guides mentioned above (Electrical Servce Panel Fix-It
Guide, Electrical Cord Fix-It Guide,Appliance Controls Fix-It Guide,
and Heating Element Fix-It Guide) for specific requirements and step-by-
step procedures.
Caution!
As you remove levers and knobs, mark each with a piece of masking tape
or draw a diagram, because some parts are interchangeable. Remember
to put screws and other small parts in a container rather than let them
roll around on the table and get lost.

Electronic
Juanito P.Banzon
Revision # 01
Self- Check no.3. 2

sentence is correct and False if it is misleading.
1. Oven toaster problem with wirings?
2. Read manual is importance on knowing problem?
3. Consider spending a little more to purchase one that is
heavier than other model is example of tips?
4. As you remove levers and knobs, mark each with a piece of
masking tape?
5. Make sure the circuit breaker or fuse is on at the electrical
service panel and test the electrical cord?
Enumeration
6-11 Give Wrong with a Toaster Oven

12-17 How I Identify a Toaster Oven Problem

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Juanito P.Banzon
Revision # 01
ANSWER KEY No.3.2
True or False
1. False
2. True
3. True
4. True
5. False
Enumeration
6. The electrical cord may need replacing.

7. The main switch,
8. The thermal fuse, and
9. The solenoid may be faulty.
10. The thermostat may be faulty or need recalibrating.
11. physical fitness and stamina
12. Replacement parts are available from the manufacturer,
13. aftermarket suppliers and local appliance
14. parts houses and larger home centers. Refer to the guides mentioned
above
15. (Electrical Servce Panel Fix-It Guide,
16. Electrical Cord Fix-It Guide,Appliance Controls Fix-It Guide,
and Heating Element Fix-It Guide)
17. For specific requirements and step-by-step procedures.

Electronic
Juanito P.Banzon
Revision # 01
JOB SHEET 3.2

Title: Diagnose faults of electronically-controlled domestic appliances
Performance Objective: Diagnose faults of electronically-controlled

domestic appliances. Such as oven toaster
Supplies/Materials : multi tester , manual
Equipment : oven toaster
Steps/Procedure:
1. 5s for diagnose faults electronically- controlled domestic

appliances.
2. Knowing the part oven toaster and its faults.
3. Apply the step by step process.
4. Make marks on the parts of oven toaster.
Assessment Method:
Discussion
Interaction
Actual exam

Electronic
Juanito P.Banzon
Revision # 01
CRITERIA YES NO
Did you….
1 Systematic pre-testing procedure is observe in
accordance with manufacturer’s instructions.
2 System defect/Fault symptoms are identify using
appropriate tools and equipment and in accordance
3 Test instruments require for the job are used in
accordance with user manuals
4 Circuits are check and isolated using specified
testing procedures
5 Identified defects and faults are explained to the
responsible person in accordance with enterprise
or company policy and procedures
6 Control settings/adjustments are check in
conformity with service-manual specifications
7 Results of diagnosis and testing are document
accurately and completely within the specified
timeframe
8 Customers are regarding the status and

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Juanito P.Banzon
Revision # 01

Maintain/Repair appliances
1 Personal protective equipment are used in accordance with

2 Electro-static discharge (ESD) protection procedure is followed in
3 Defective parts/components are replaced with identical or
4 Repaired or replaced parts/components are soldered/mounted in
5 Control settings/adjustments are performed in conformity with
6 Repair activity is performed within the required timeframe
7 Care and extreme precaution in handling the unit/product is observed
as per procedures
8 Cleaning of unit is performed in accordance with standard procedures
9 Repaired units are reassembled according to procedures
10 Reassembled units are subjected to final testing and cleaning in
11 Service completion procedures and documentations are complied with
based on manual.
12 Waste materials are disposed of in accordance with environmental
requirements.
Contents:
1 Proper handling electronics tools

2 Apply 5s for maintain/ Repair appliances.
3 Knows basic part of rice cooker.
4 Step by step trouble shoots.
Date Developed: Document No.

Consumer
Electronic
Juanito P.Banzon
Revision # 01
Conditions
 iron/gun  Flashlight  Books and

 Screwdriver references
 Test light
(assorted)  Technical manuals
 Cleaning brush  Documentation
 Soldering lead forms
 Multi-testers
 Wires, various  Report forms
(analog/digital)
sizes  Self-paced learning
elements
 Assorted
electronic
components
 Rice cooker
Methodologies
 Demonstration
 Discussion
Assessment Method:

 Observation

Consumer
Electronic
Juanito P.Banzon
Revision # 01

Read Information Sheet No. 3.3

Application of troubleshooting
technique
Answer Self Check no. 3.3 Compare answer to Answer key no.
3.3
Operation Sheet No. 3.3 Refer performance to Criteria

Checklist no. 3.3
Application of substitution
technique

Consumer
Electronic
Juanito P.Banzon
Revision # 01

Maintain/Repair appliances, Reassemble and test repaired appliance
Learning Objectives: able to perform maintain/ repair appliances.
EQUIPMENT
1. Able to know the maintain/ repair appliances.

2. Application of substitution technique.
3. Soldering/de soldering and wiring/cabling techniques.
4. Schematic diagram reading skills.
Rice Cooker Basics
Rice Needs Two Things To Evolve From A Hard, Little Grain To Big, Fluffy
Morsels -- Lots Of Water And Lots Of Heat. For This Reason, Cooking Rice
Happens In Four Phases:
1. Sitting In Water
2. Boiling
3. Absorbing Water (Steaming)
4. Resting
Rice Cookers Automatically Guide Rice Through These Four Stages. The
Appliance Consists Primarily Of Amain Body, An Inner Cooking Pan,
An Electric Heating Plate, Athermal-Sensing Device And Some
Buttons.
Water And Rice Sit Inside The Cooking Pan While It's Inserted Int

Consumer
Electronic
Juanito P.Banzon
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How to Repair Electric Rice Cooker
An Electric Rice Cooker Is Great Appliance That Is Often Used To Save A

Lot Of Time And Effort In Prepairing Quick Meals After A Long Day. By
Using An Electric Rice Cooker The User Can Quickly Make Some Rice
Without Worrying Of Overcooking Or Burning. Many Times People Will Set
Up The Rice Cooker In Place Of Pasta Or Potatoes As A Side Dish. Like
Many Electrical Appliances The Electric Rice Cooker Can Have Some
Problems As It Ages. There Are Electrical Problems That Surface As The
Appliances Gets Some Age On It. Many Owners Will Simply Throw It In
The Trash And Buy A New One. However,With The Right Types Of
Components A Do It Yourselfer Can Easily Fix Their Rice Cooker For
Prolonged Use.
Step1-Unplug Power Cord From Wall
Before You Start To Work On The Electric Rice Cooker You Will Want To
Make Sure It Is Not Plugged Into Any Power Source.

Consumer
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Juanito P.Banzon
Revision # 01
Step2-Remove Cover
Take The Covering Dish Of The Electric Rice Cooker And Place It Aside.
You Will Also Need To Remove The Burner Plate And Inner Bowl.This Will
Allow You To Get To The Inner Parts Of The Cooker.
Step3-Remove Base of Cooker
On The Bottom Of Most Electric Rice Cookers There Are Some Tabs,Or
Screws,That Hold The Base Together. Remove The Screws, Or Fold Back
The Tabs, So That You Can Remove The Base.
Step4-Test Heating Element
The Cooker’s Heating Element May Not Be Working Properly.Disconnect

The Heating Wire From The Terminal And Test It With The Multimeter.Set
The Meter To Read Ohms And Touch The Wire To The Terminals. If It
Reads ‘’0’’ Ohms The Wire Is Tine.
Step5- Test Resistor
If The Heating Element Is Fine, Then The Next Space To Test Is The
Resistor . Use The Multimeter Again On The Same Setting And Touch The
Probes To The Resistors.If The Reading Comes Out To 20 Ohms Then The
Resistors Is Fine. If Not, Then You Wil Need To Replace It.
Step6-Check And Clean Contacts
Another Problem That Is Associated With Older Electric Rice Cooker

Appliances Is That The Switch Contacts Can Become Dirty Or Corrode.
When This Happens They Will Not Allow A Solid Current To Flow When
The Switch Is Pressed To Star The Cooker. With The Base Removed,
Check The Contact Areas. Check To See If They Are Burned. If So, You
Will Need To Replace These Contacts. If Not, Then Use Some Electrical
Contact Cleaner And A Clean Rag.

Consumer
Electronic
Juanito P.Banzon
Revision # 01
Step7-Move Contacts
If You Notice That The Contacts Are Not Touching When You Press The
Switch, You Can Fix By Using A Small Screwdriver And Moving The
Contact Closer To The Switch.
Step8-Replace Component
With The Inside Pieces Either Replaced, Or Cleaned, You Can Put The
Electric Rice Cooker Back Together. Make Sure That The Power Cord Is
Not Pinched

Consumer
Electronic
Juanito P.Banzon
Revision # 01
Self- Check no. 3.3

1. Rice Cooker In Place Of Pasta or Potatoes as a Side Dish?
2. If Cooker’s Heating Element May Not Be Working Properly can
burn the food?
3. The Electric Rice Cooker and Place It Aside on dish?
4. Another Problem That Is Associated With Older Electric Rice
Cooker is stock patch?
5. Rice Cookers Automatically off when its cook?
Enumeration
6-9 give the Basics part of a Rice Cooker
1o-15 Given Step on Repair Of Rice Cooker.

Consumer
Electronic
Juanito P.Banzon
Revision # 01
ANSWER KEY No.3.3
True or False
1. True
2. True
3. False
4. False
5. False
Enumeration
6-9 Sitting In Water

Boiling
Absorbing Water (Steaming)
Resting
.
10-15 Unplug Power Cord from Wall

Remove Cover
Remove Base of Cooker
Test Heating Element
Test Resistor
Check and Clean Contacts

Consumer
Electronic
Juanito P.Banzon
Revision # 01
JOB SHEET 3.3
Title: Maintain/Repair appliances, Reassemble and test repaired

appliance
Performance Objective: Given standard form of maintain/ repair

appliances with reassemble and test repaired
appliance.
Supplies/Materials : multi tester, wire, component.
Equipment : rice cooker
Steps/Procedure:
1. Give information about the Rice cooker.

2. Demonstrate how to turn it on with use of electrical cord
and power on switch.
3. Demonstrate how it is used repair rice cooker.
4. Demonstrate how it is being turned off.
Assessment Method:
Discussion
Observation
Demonstration

Consumer
Electronic
Juanito P.Banzon
Revision # 01
CRITERIA YES NO
Did you….
1. Give information about the
machine/equipment.
2. Give information about the Rice cooker.
3. Demonstrate how to turn it on with use of

electrical cord and power on switch.
4. Demonstrate how it is used repair rice
cooker.

Consumer
Electronic
Juanito P.Banzon
Revision # 01

Reassemble and test repaired appliance
1 Personal protective equipment are used in accordance with

2 Electro-static discharge (ESD) protection procedure is followed in
3 Defective parts/components are replaced with identical or
4 Repaired or replaced parts/components are soldered/mounted in
5 Control settings/adjustments are performed in conformity with
6 Repair activity is performed within the required timeframe
7 Care and extreme precaution in handling the unit/product is observed
as per procedures
8 Cleaning of unit is performed in accordance with standard procedures
9 Repaired units are reassembled according to procedures
10 Reassembled units are subjected to final testing and cleaning in
11 Service completion procedures and documentations are complied with
based on manual.
12 Waste materials are disposed of in accordance with environmental
requirements.
Contents:
1 Proper handling electronics tools

2 Apply 5s for maintain/ Repair appliances.
3 Knows basic part of washing machine repair.
4 Step by step trouble shoots and test repaired.

Consumer
Electronic
Juanito P.Banzon
Revision # 01
Conditions
 iron/gun  Washing machine  Books and

 Screwdriver references
 Long table
(assorted)  Technical manuals
 Chairs  Documentation
forms
 Multi-testers
 Report forms
(analog/digital)
 Self-paced learning
 Flashlight elements
 Test light
 Cleaning brush
 Soldering lead
 Wires, various
sizes
 Assorted
electronic
components
Methodologies
 Demonstration
 Discussion
Assessment Method:

 Observation

Consumer
Electronic
Juanito P.Banzon
Revision # 01

Read Information Sheet No.

3.4Application of troubleshooting
technique
Answer Self Check no. 3.4 Compare answer to Answer key no.
3.4
Operation Sheet No. 3.4 Refer performance to Criteria

Checklist no. 3.4
Application of substitution
technique
Soldering/de soldering and
wiring/cabling techniques
Schematic diagram reading skills

Consumer
Electronic
Juanito P.Banzon
Revision # 01

Learning Objectives: able to perform Reassemble and test repaired

appliance.
Testing Voltage
Touch the two test leads to the two metal contacts of a live power source,
like a wall outlet or the terminals of the motor that you're testing for
voltage. (Do not jam the test leads into a wall outlet!) If you are getting
power through the VOM, the meter will jump up and steady on a reading.
You may have to convert the scale in your head. For example, if you're
using the 250 volt dial setting and the meter has a "25" scale, simply
divide by 10; 120 volts would be "12" on the meter.
TESTING FOR CONTINUITY

Consumer
Electronic
Juanito P.Banzon
Revision # 01
Don't let the word "continuity" scare you. It's derived from the word
"continuous." In an electrical circuit, electricity has to flow froma power
source back to that power source. If there is any break in the circuit, it is
not continuous, and it has no continuity. "Good" continuity means that
there is no break in the circuit.
For example, if you were testing a solenoid to see if it was burned out,
you would try putting a small amount of power through the solenoid. If it
was burned out, there would be a break in the circuit, the electricity
wouldn't flow, and your meter would show no continuity.
That is what the resistance part of your VOM does; it provides a small
electrical current (using batteries within the VOM) and measures
how fast the current is flowing. For our purposes, it doesn't matter how
fast the current is flowing
To use your VOM to test continuity, set the dial on (resistance) R x 1, or

whatever the lowest setting is. Touch the metal parts of the test leads
together and read the meter. It should peg the meter all the way on the
right side of the scale, towards "0" on the meter's "resistance" scale. If
the meter does not read zero resistance, adjust the thumbwheel on the
front of the VOM until it does read zero. If you cannot get the meter to
read zero, the battery in the VOM is low; replace it.
If you are testing, say, a solenoid, first make sure that the solenoid leads
are not connected to anything, especially a power source. If the solenoid's
leads are still connected to something, you may get a reading through
that something. If there is still live power on the item you're testing for
continuity, you will burn out your VOM instantly and possibly shock
yourself.
Touch the two test leads to the two bare wire ends or terminals of the
solenoid. You can touch the ends of the wires and test leads with your
hands if necessary to get better contact. The voltage that the VOM
batteries put out is very low, and you will not be shocked. If there is NO
continuity, the meter won't move. If there is GOOD continuity, the meter
will move toward the right side of the scale and steady on a reading. This
is the resistance reading and it doesn't concern us; we only care that we
show good continuity. If the meter moves only very little and stays
towards the left side of the scale, that's BAD continuity; the solenoid is no
good.

Consumer
Electronic
Juanito P.Banzon
Revision # 01
If you are testing a switch, you will show little or no resistance (good
continuity) when the switch is closed, and NO continuity when the switch
is open. If you do not, the switch is bad.
Testing Continuity
AMMETERS
Ammeters are a little bit more complex to explain without going into a lot
of electrical theory. If you own an ammeter, you probably already know
how to use it.
If you don't, don't get one. Ammeters are expensive. And for our
purposes, there are other ways to determine what an ammeter tests for.
If you don't own one, skip this section.
For our purposes, ammeters are simply a way of testing for continuity
without having to cut into the system or to disconnect power from
whatever it is we're testing.
Ammeters measure the current in amps flowing through a wire.
The greater the current that's flowing through a wire, the greater the
density of the magnetic field it produces around the wire. The ammeter
simply measures the strength of this magnetic field, and thus the amount
Consumer
Electronic
Juanito P.Banzon
Revision # 01
of current, flowing through the wire. To determine continuity, for our

purposes, we can simply isolate the component that we're testing (so we
do not accidentally measure the current going through any other
components) and see if there's any current flow.
To use your ammeter, first make sure that it's on an appropriate scale (0
to 10 or 20 amps will do). Isolate a wire leading directly to the component
you're testing. Put the ammeter loop around that wire and read the
meter.
Testing Amperage
Washing Machine Repair
PROBLEMS COMMON
TO ALL WASHER BRANDS
Washing machine designs vary widely, but there are some things
that all washers have in common. For example, all washers have an
electric motor. All washers have both spin and agitate cycles. And since
both cycles are driven by the same electric motor, all washers have some
sort of mechanism to change between the two.
All washers must also have a way of filling the tub with wash water and a
way of draining out used wash water.

Consumer
Electronic
Juanito P.Banzon
Revision # 01
And incidental to this, all washers must have a way of controlling water
level in the tub, to prevent spillage by overfill or by centrifugal force
during the spin cycle.
All washers must (by law) have a mechanism that brakes the spinning
basket at the end of the spin cycle, or else a lid lock to prevent the lid
from being opened during or shortly after the spin cycle.
And last but not least, all washers must have a timer that controls and
coordinates the start, stop and duration of the various cycles.
CYCLES
FILL CYCLE
During the FILL cycle, a solenoid-operated water mixing valve opens and
allows hot or cold water (or both) to enter the tub. There is no pump
operating at this time; the tub fills strictly from house pressure.
Similarly, there is no heater in your washer; the heat comes from the
water heater in your home.
When the water in the tub reaches a certain level, a pressure switch
closes the water solenoid valve(s).
Typical Drive Train

Consumer
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Juanito P.Banzon
Revision # 01
WASH/RINSE
(AGITATION) CYCLE
After the water valve closes, an electric motor starts which drives the
transmission, sometimes through a belt, and in some cases through a
clutch arrangement, too. The transmission converts the rotary motion of
the motor to the back-and-forth motion of the agitator. A driveshaft
extends from the top of the transmission to the agitator, where it is
connected to the agitator, usually by a spline.
Agitation will continue for a certain amount of time, which is controlled by

the timer. During agitation, some washers use their pump to circulate
water, sucking it from the bottom of the tub and pumping it to the top of
the tub. The pump is driven by the same electric motor.
Also during the agitation cycle, bleach or softener may be automatically

added. This is usually done by a solenoid valve that allows some of the
re-circulated water to flush out the bleach or softener dispenser. In some
models there is no water circulation involved; the solenoid simply opens a
valve or door that lets the dispenser contents drop into the wash water.
The timer tells this solenoid valve when to open.
SPIN AND DRAIN CYCLES
after agitation comes a drain cycle, sometimes combined with a spin

cycle. During the drain cycle, the pump sucks water from the tub and
sends it down the drain. During the spin cycle, the same motor that drove
the agitator now drives a spin tube
which is concentric with the agitator shaft. The spin tube spins the basket,
slinging excess water out of the clothes by centrifugal force. There is a
clutch arrangement which allows the basket to come up to speed slowly.
This prevents a heavy load from being thrown onto the motor suddenly. It
also allows a "pre-pump" action; the water has a chance to drain out of
the tub before the basket gets up to speed, preventing the water from
overflowing the edge of the tub by centrifugal force.
Some brands have a partial drain cycle only, then refill and agitate again.
Some start spinning and draining at the same time. Some only drain until
Consumer
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Juanito P.Banzon
Revision # 01
the water reaches a certain level, and then start spinning. Most brands
have lid switches that prevent the basket from spinning when the lid is
open. Some brands have a lid lock that prevents you from opening the lid
when the basket is spinning.
At the end of the spin cycle, or whenever the lid is lifted, most models
have a braking arrangement that stops the tub from spinning. This helps
to prevent people from accidently sticking their hands into a spinning
basket.
CAUTION: NEVER BYPASS THE LID SWITCH, EXCEPT FOR TEST

PURPOSES. IF IT IS DEFECTIVE, INSTALL A NEW ONE. THEY ARE THERE
FOR A REASON. NO JOKE: I PERSONALLY HAVE A NEPHEW WHOSE ARM
WAS TORN OFF (AT 2 YEARS OLD) BECAUSE OF A BYPASSED LID
SWITCH!
FILL SYSTEM
The basic components of the fill system are the hoses, the fill valve, and
the pressure or float switch.
The fill valve is simply a solenoid valve that opens when activated and
allows hot and/or cold water to flow into the tub. Most modern washers
use dual solenoid valves, which have both hot and cold solenoids in one
valve body. When warm water is desired, both valves open to mix hot and
cold.
Typical Fill Solenoid Valve

Consumer
Electronic
Juanito P.Banzon
Revision # 01
In the newest digital washers, water temperature may be controlled by a

"thermistor." A thermistor is a variable resistor; a resistor whose
resistance varies according to what temperature it senses. The
thermistor's signal goes to the washer's control board (computer,) which
opens or closes hot and cold water valves to control the incoming water
temperature.
When the water in the tub reaches the desired level, the pressure or float
switch closes the circuit to the fill valve. Float switches are pretty rare;
you'll find them only in older washers. A diaphragm-type pressure switch
is more common. Typical float and pressure switches are shown in Figure.
A few old washers used a pressure switch mounted on the BOTTOM of the
tub; these are known as water weight switches. They are rare.
Typical Water Level Switches

Consumer
Electronic
Juanito P.Banzon
Revision # 01
DIAGNOSIS
If your washer is not filling properly, or is overflowing, there could be

several reasons.
SLOW OR NO FILL, OR WATER TOO HOT

OR TOO COLD
If your washer is filling very slowly or not at all, or the water temperature
is always too hot or too cold, check the fill hose and valve strainers.
These are little screens placed in the fill hose and/or water valve to
prevent rust and scale from your house's piping system from getting into
the water valve. The strainers can get clogged up over time and prevent
water flow.
Shut off the water valves and remove the hoses. Look into the both ends
of each hose and into the water valve mounted on the washer. In at least
one of the three places you should see a strainer screen. If it is clogged,
you can try cleaning it out with a toothbrush and/or a turkey baster. If
you cannot clean the screen sufficiently, you may need to replace it.

Consumer
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Juanito P.Banzon
Revision # 01
In some instances, the screen is non-removable, and you will need to

replace the hose or valve. Neither is very expensive.
Fill Strainer Screens
When re-installing the hoses, always use new hose washers. Also, take
care not to over tighten the hose on the plastic threads of the solenoid
valve; tighten just enough to stop it from leaking.
If there is any question about the watertight integrity of the hose, replace
it. A hose costs a lot less than a new floor or carpeting, which is what
you'll be buying if it breaks while you're not home.
If the strainers look O.K., set your temperature control to "warm" and set
your timer in the fill cycle. Raise the lid of the washer and depress any lid
switch with a pen or screwdriver. Feel the water entering the washer. If it
is too hot or too cold, or if no water is coming out at all, test for voltage
across each solenoid coil of the water valve. It should read 110 to 125
volts.
Checking Voltage across Water Solenoid Valve Coils

Consumer
Electronic
Juanito P.Banzon
Revision # 01
If so, you're getting power to your valve, but it's not opening. Replace the
valve.
If you're not getting power to the valve, refer to the wiring diagram for
your machine and trace the source of the interruption. Sometimes it's a
broken wire, but more commonly, there will be a problem with the water
level switch, timer, lid switch, or temperature switch. Replace the
defective switch.
If your washer is a late-model digital machine with a fill thermistor, a

defective thermistor might be sending the wrong signal to the control
board. Replacing the thermistor (they're not too expensive) will usually
solve the problem. The control board may also be defective.
CAUTION: On some brands, you must raise the top of the cabinet to get
to the solenoid valve. If your washer has a mercury-tube type lid switch,
raising the top of the cabinet may have the same effect on the lid switch
as raising the lid. Your washer may not fill or cycle. You will need to
jumper the mercury switch to perform any tests when the cabinet top is
raised.
OVERFILL
As the tub fills, water pressure increases at the bottom of the tub. This

Consumer
Electronic
Juanito P.Banzon
Revision # 01
pressure is transmitted to the diaphragm in the water level switch by a

rubber or plastic tube.
When the tub reaches the right level, the diaphragm trips the switch,
closing the solenoid fill valve and starting the agitate cycle.
Water Level Pressure Tube
If the tube or diaphragm is leaking badly, the water level switch will not
sense any pressure, and thus will not shut off the water flow, so the tub
will overflow. If this tube is leaking slowly, the washer may exhibit odd fill
symptoms. For example, depending on how fast the air leak is, the
washer may fill and start agitating, then stop agitating and fill some
more, then agitate some more, and so forth, until the washer overfills.
CAUTION: Whenever you remove the tube from the switch, or insert the
tube onto the switch, there cannot be any water in the tub or tube. Before
you insert the tube onto the switch, blow into the tube first, to clear it of
any water that might have gotten in it. ANY WATER REMAINING IN THE
TUBE WILL CAUSE YOUR WASHER TO OVERFILL, OR PROBABLY EVEN TO
OVERFLOW!
Also test the water level switch electrically, as described in section 2-

Consumer
Electronic
Juanito P.Banzon
Revision # 01
6(b).
DOES NOT STOP FILLING, AND/OR WATER LEVEL KEEPS GOING

DOWN
If the house washer drain starts backing up, you get a rooter and clear
the drain, right? But some people would just seal it up so it couldn't
overflow, instead of clearing the drain, as they should. (Now, WE wouldn't
do that, would we, folks?)
But that air break between the washer's drain hose and the house's drain
pipe is important.
If there is no air break, and the drain system fills with water, it can
actually start siphoning water right through the pump and down the drain.
Depending on how bad the drain is backing up, the washer might never
fill completely; the solenoid valve will just stay open and water will just
keep siphoning straight out the drain. Or, if the drain is a little more
clogged and the water is flowing more slowly, the washer might fill and
start agitating, but stop agitating after a few minutes and fill some more.
This fill-agitate-fill-agitate cycle will continue for as long as the agitate
cycle lasts. And since the power to the timer motor is being interrupted,
the wash and rinse cycles may seem unusually long.
There is a solution, even if you don't want to root out the drain blockage
as you should. Your appliance parts dealer has a drain line vacuum break
valve, available for just a few bucks. (Figure G-7) You can cut into your
drain line and install one of these vacuum breaks pretty easily.
When the drain line is under pressure, (like when the pump is pumping
out) the flapper valve closes and no leakage occurs. When the drain line
is under a vacuum (like when the drain is trying to siphon it) the flapper
valve opens and air is allowed into the drain line, breaking the siphoning
action.

Consumer
Electronic
Juanito P.Banzon
Revision # 01
Self- Check no. 3.4

1. Water pressure increases at the bottom of the tub?
2. The solenoid is a valve?
3. The fill cycle raise the lid of the washer?
4. Washer is a late-model digital machine with a fill thermistor?
5. The rotary motion of the motor to the back-and-forth motion of
the agitator?
Enumeration
6-15 Give the PROBLEMS COMMON


Consumer
Electronic
Juanito P.Banzon
Revision # 01
ANSWER KEY No. 3.4
True or False
6. True
7. True
8. False
9. True
10. True
Enumeration
6-10. PROBLEMS COMMON

that all washers have in common. For example,
6. All washers have an electric motor.
7. All washers have both spin and agitate cycles. And since both cycles
are driven by the same electric motor,
8. All washers have some sort of mechanism to change between the two.
9. All washers must also have a way of filling
10. The tub with wash water and a way of draining out used wash water.
And incidental to this, all washers must have a way of controlling water
level in the tub, to prevent spillage by overfill or by centrifugal force
during the spin cycle.

Consumer
Electronic
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JOB SHEET 3.4
Title: Reassemble and test repaired appliance
Performance Objective: Given standard form of maintain/ repair

appliances with reassemble and test repaired
appliance.
Supplies/Materials : multi tester, wire, component.
Equipment : Washing Machine
Steps/Procedure:
1. Give information about the Washing Machine.

2. Demonstrate how to repair a washing machine.
3. Demonstrate how diagnose a problem of a washing
machine.
4. Demonstrate how reassemble and test repaired appliance.
`
Assessment Method:
Discussion
Observation
Demonstration

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CRITERIA YES NO
Did you….
machine/equipment.
2. Give information about the washing
machine.
3. Demonstrate how to repair a washing
machine.
4. Demonstrate how diagnose a problem of a
washing machine.
5. Demonstrate how reassemble and test
repaired appliance.
`

Consumer
Electronic
Juanito P.Banzon
Revision # 01
Evidence Plan
Qualification Consumer electronics Servicing NCII
Unit of MAINTAIN AND REPAIR ELECTRONICALLY-

competency: CONTROLLED DOMESTIC APPLIANCES
Ways in which evidence will be

collected:
Third party Report

[tick the column]
Demonstration &
Observation &
Questioning
Questioning
Portfolio
Written
The evidence must show that the
trainee…
Set/Prepared workplace for repair job in / / /
line with the company requirements.
Prepared necessary tools, test instruments
and personal protective equipment in line / / /
with job requirements
Observed systematic pre-testing
procedures in accordance with / /
manufacturer’s instructions
Identified system defects/fault symptoms
using appropriate tools and equipment / /
and in accordance with safety procedures
Explained identified defects and faults to
the responsible person and customer in / /
accordance with enterprise or company
policy and procedures
Replaced defective parts/components with
identical or recommended appropriate / / / /
equivalent ratings
Performed control setting/adjustments in
conformity with service manual / /
specifications
Subjected reassembled units to final
testing and cleaning in conformity with / /
manufacturer’s specifications

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Juanito P.Banzon
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Set/Prepared workplace for repair job in / /

and personal protective equipment in line / /
NOTE: *Critical aspects of competency

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Electronic
Juanito P.Banzon
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SELF-ASSESSMENT GUIDE
Qualification: Consumer electronics Servicing NCII

Unit Competency: MAINTAIN AND REPAIR ELECTRONICALLY-
CONTROLLED DOMESTIC APPLIANCES
Instruction: - Read the questions in the left hand column of the
chart
- Place a check mark in the appropriate box opposite
each question to indicate your answers.
Can I? Yes No
Set/Prepared workplace for repair job in line with the
company requirements.
Prepared necessary tools, test instruments and personal
protective equipment in line with job requirements
Observed systematic pre-testing procedures in
accordance with manufacturer’s instructions
Identified system defects/fault symptoms using
appropriate tools and equipment and in accordance with
safety procedures
Explained identified defects and faults to the responsible
person and customer in accordance with enterprise or
company policy and procedures
Replaced defective parts/components with identical or
Performed control setting/adjustments in conformity with
service manual specifications
Subjected reassembled units to final testing and cleaning in
Candidate” Name and Signature Date:

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Electronic
Juanito P.Banzon
Revision # 01
RATING SHEET FOR DEMONSTRATION
Trainee’s Name:
Trainer’s Name:
Unit of Competency MAINTAIN AND REPAIR ELECTRONICALLY-
CONTROLLED DOMESTIC APPLIANCES
Date of Assessment
Time of Assessment
Instructions for Demonstration:
Given the necessary materials, tools and equipment, the candidate must
be able to:
demonstrate the delivery of maintain/ repair domestic appliance
Materials and Equipment: power supply, oven toaster, rice cooker, multi
tester. Soldering gun and led. Electronics Component
OBSERVATION To show if
During the demonstration of skills, did the candidate evidence is
demonstrated
Yes No N/A
appropriate tools and equipment and in accordance with
safety procedures
Explained identified defects and faults to the
responsible person and customer in accordance with
enterprise or company policy and procedures
Replaced defective parts/components with identical or
Performed control setting/adjustments in conformity
with service manual specifications
Subjected reassembled units to final testing and
cleaning in conformity with manufacturer’s

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Juanito P.Banzon
Revision # 01
specifications
The candidate’s demonstration was :
Satisfactory Not
Satisfactory
Candidate’s Name: Assessor’s Name:
Signature: Signature:
Date: Date:

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Electronic
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Revision # 01
TABLE OF SPECIFICATION
# of
Objectives/Conte Knowled Comprehensio Applicatio
items/
nt area/Topics ge n n
% of test
Prepare unit, tools,

equipment and
workplace for 4 5 10 30
maintenance/repair
Diagnose faults of
electronically-
controlled domestic 4 5 10 30
appliances
Maintain/Repair
appliances 4 5 10 20
Reassemble and
test repaired
4 5 10 20
appliance
TOTAL 20 30 50 100

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Revision # 01
Facilitate Learning Session
Performance Test
Specific Instruction for the Candidate

MAINTAIN AND MAINTAIN AND Maintain and repair electronically-
Unit of Competency controlled domestic appliance
General Instruction:
Given the necessary tools, materials and equipment, you are given
repair maintain standard on consumer domestic appliance (
allotted time : 15 hours)
Specific Instruction:
1. Give example of part of consumer domestic appliance
2. Applying 5s and OHS on the practical area.
3. Proper handling tools on the area.
4. Proper dis assemble and assemble on domestic appliance.
5. Write the trouble on domestic appliance.

Electronic July 8,2014 Issued by:
Servicing Page 79
NC-II Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
QUESTIONING TOOL
Questions to probe the candidate’s underpinning Satisfactory

knowledge response
Extension/Reflection Questions Yes No
1. Why do we need 5s and OHS?  

2. What is safety in work place?  
3. Why do we need to follow steps in a procedure?  
4. What is the importance of preparing all tools on practical
area?  
Safety Questions
5. What is the importance of explaining the operations of  

domestic appliance?
6. Why do you need to identify part of domestic appliance?  
7. How would you identify the importance of marks on the  
part on domestic appliance?
8. What are step by step in trouble shooting?  
Contingency Questions
9. What is part of domestic appliance in trouble shooting?  

10. What are basic tools for maintain/repair?  
11. How will you handle if the person has electrocuted?  
12. How would you provide electrocuted person a first aid?  
Job Role/Environment Questions  
13. How did you check the malfunction of the equipment  
14. Why do you need to clean first practical area?  
15. Why do you need to observe proper hand tools all the  
time?
16. Why should you follow certain procedure or steps?  
Rules and Regulations  
17. What is the standard procedure in explaining the use of a  
domestic appliance?
18. Explain the maintain and repair domestic understanding  

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Juanito P.Banzon
Revision # 01
19. How is the implementation of procedures of the executive  

troubleshooting done?
20. Why do we need to follow OHS operations?  
The candidate’s underpinning  Satisfactory  Not
knowledge was: Satisfactory
Date: Date:

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QUESTIONS ABOUT THE TRAINEE’S DEMONSTRATION OF TASKS
Name:
Unit of Competency: Maintain and Repair Electronically-

Controlled Domestic Appliance
QUESTIONS Satisfactory
Responses
Yes No
Set/Prepared workplace for repair job in line with

the company requirements.
Prepared necessary tools, test instruments and
personal protective equipment in line with job
requirements
responsible person and customer in accordance
with enterprise or company policy and procedures
Replaced defective parts/components with identical
or recommended appropriate equivalent ratings
conformity with service manual specifications
specifications
The Trainee’s underpinning knowledge about the demonstration
of tasks was:

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Satisfactory Not Satisfactory
Feedback to the Trainee:
Overall Performance:
Trainee Signature: Date:
Trainer Signature: Date:

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All Written Test of Info Sheet
Self- Check no. 3.1

sentence is correct and False if it is incorrect.
1. Power supply is a device that can produce resistance?
2. Its power supply converts A.C to D.C?
3. Example of power supply is cellphone charger?
4. Alternate current is the mean source of power supply?
5. D.C power supply means Direct current?

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All ANSWER KEY No.3.1
1. False
2. True
3. True
4. True
5. True

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Inventory of Training Resources

Resources for presenting instruction
 Print Resources As per TR As per Remarks

Inventory
CBLM
Handouts 2 2 0
Text Books 1 1 0
Manual 1 1 0
 Non Print Resources As per TR As per Remarks

Inventory
Power Point Presentation 1 1 0
Film 1 1 0
Resources for Skills practice of Competency #1

______________________________
 Supplies and Materials As per TR As per Remarks

Inventory
First aid kit 1 1 0

LCD projector 1 1 0
ESD hand tools 5 5 0
Study lamp 2 2 0
Magnifying grass 5 5 0
Activity sheet 5 5 0
Job sheet 10 10 0
Still cabinet 2 2 0
Rubber matt 2 sets 2 sets 0
Safety shoes 1 1 0
As per TR As per Remarks
Inventory
Tools
Soldering iron/gun 5 5 0
Screwdriver (assorted) 2 2 0
Nut drivers (assorted) 5 5 0
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Wrenches (assorted) 1 1 0
Allen wrench/key 1 1 0
Multi-testers (analog/digital) 10 unit 10 unit 0
Pliers (assorted) 2 unit 2 unit 0
Flashlight 5 5 0
Test light 5 5 0
PCB 10 10 0
Paint brush 5 5 0
Soldering paste 25 25 0
Equipment As per TR As per Remarks
Inventory
Power supply 1 1 0
Oven toaster 1 unit 1unit 0
Rice cooker 2 2 0
Washing machine 1 1 0
LCD Projector 1 1 0
Television 1 unit 1 unit 0
Chairs 1 set 1 set 0
Long Tables 1 1 0
Cabinets 1 1 0
Floor polisher 1 unit 1 unit 0
Note: In the remarks section, remarks may include for repair, for
replenishment, for reproduction, for maintenance etc.

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Revision # 01
Module 2

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TRAINING ACTIVITY MATRIX
Training Activity Trainee Facilities/Tools Venue Date & Remarks

and Equipment (Workstation/Are Time
a)
1. Orientation/ Computer Workstation July 8,
Attendance LCD 2014
2. Administration Pre-test Workstation 9:00 AM

of Pre-test
3.Giving and Modules Learning Resource

Reading Modules Area
(CBLM) Modules Contextual Learning
Area
Modules Computer
Laboratory
4. Performing Job Job Sheet Workstation 1:00 PM
Sheet
5. Administration Post test Workstation 4:00 PM
of Post test
6.Training Evaluation Sheet Workstation 4:30 PM

Evaluation

Consumer Electronic July 8,2014 Issued by:
Juanito P.Banzon
Revision # 01
Remark
CORE COMPETENCIES
Name
s
ASSEMBLE MAINTAIN MAINTAIN AND SERVICE AND REPAIR
AND AND REPAIR REPAIR CELLULAR PHONES Actual exam
DISASSEMBL AUDIO-VIDEO ELECTRONICALLY-
E CONSUMER PRODUCTS CONTROLLED
ELECTRONIC AND SYSTEMS DOMESTIC
PRODUCTS APPLIANCES
AND
SYSTEMS
CC1
CC1
CC1
CC2
CC2
CC2
CC2
CC2
CC3
CC3
CC3
CC3
CC3
CC4
CC4
CC4
CC4
CC4
CC4
CC5
CC5
CC5
CC5
.22
.1
.2
.3
.1
.3
.4
.5
.1
.2
.3
.4
.5
.1
.2
.3
.4
.5
.6
.1
.2
.3
.4
Trainer: Juanito P. Banzon Date Finished:
Qualification: Consumer Electronics Servicing NC II Date Started:
Consumer Electronic
Juanito P.Banzon
Revision # 01
3. Melchor L. Codon
2. Juanito P. Banzon
1. Jerenato P.Alfante
Name of Trainee
Prepare unit, tools, equipment and

workplace for maintenance/repair
Complete check-up of electronically-controlled
Repair/maintenance is conducted
domestic applianceshistory is verified
andindefects
line with
identified, verified and documented against
Servicing NC-II
the
arecompany procedures.
Service manuals and service information required
customer description
Consumer Electronic
for repair/maintenance are acquired as per
Workplace is set/prepared for repair job in line
standard procedures.
with the company requirements.
Necessary tools, test instruments and personal
protective
Diagnoseequipment are prepared in line with
faults of electronically-
job requirements
Systematic
controlledpre-testing appliances
domestic procedure is observed in
July 8,2014
accordance with manufacturer’s instructions.
System defect/Fault symptoms are identified
Developed by:
using appropriate tools and
Juanito P.Banzon
Date Developed:
Test instruments required forequipment
the job areand
used
in in
accordance
accordancewith safety
withuser procedures
manuals
Circuits are checked and isolated using
Identified testing procedures
specified defects and faults are explained to the
responsible person in accordance
Control settings/adjustments are checked
with in
enterprise
conformity or company
with policy and procedures
service-manual
438 hHours
Results of diagnosis and testing specifications

are documented
accurately and completely within the specified
Customers are advised/informed regarding the
ACHIEVEMENTCHART
Issued by: timeframe

status and serviceability of the unit as per
Revision # 01
Consumer Electronics NCII
Personal protective equipment are used in

Document No.
accordance with Occupational Health and

Electro-static discharge (ESD) protection
Safety practices
procedure is followed in accordance with current
Defective parts/components are replaced with
industry standards.
identical appropriate equivalent
SJBFTC
Repairedororrecommended
replaced parts/components are
ratings
soldered/mounted in accordance with the
Control settings/adjustments are performed in
current industry standards
conformity
Reassemble service-manual
withand specifications
test repaired appliance
Repaired units are reassembled according to

procedures
Reassembled units are subjected to final testing
and cleaning in conformity with
manufacturer’s specifications
Page 91
REMARKS
4. Pilita R.Santos   
5. Cecilio G.Pira   
6. Aileen R. Pilapil   
7. Jennifer Fuentes   
8. Elvenia N. Honrado   
9. Ma.Lelibeth E. Israel   
Trainer: Juanito P. Banzon Date Finished:

Consumer Electronic
Juanito P.Banzon
Revision # 01
Focus Group Discussion
Date: July 8, 2014
Agenda: Facilitate Learning Session
Competency-based Training Delivery
Present:
1. Jerenato P.Alfante
2. Juanito P. Banzon
3. Melchor L. Codon
4. Pilita R.Santos
5. Cecilio G.Pira
6. Aileen R. Pilapil
7. Jennifer Fuentes
8. Elvenia N. Honrado
9. Ma.Lelibeth E. Israel
CBT Concerns Discussions Resolutions/Agreement
1. CBT Layout Nine Areas of the Lay-out should be utilized

lay-out were not
utilized
2. Monitoring of Attendance were Continue to monitor the

Attendance properly monitored attendance
3. Utilization of work Work area was not Make use of the work area
area properly used properly
4. Orientation Orientation was Continue to follow the

a. CBT done in accordance format of orientation
b. Roles the topic and
c. TR procedures
d. CBLM
e. Facilities
f. Evaluation system
5. RPL RPL was checked Conduct the same
before the conduct procedure
of topic discussion
6. Teaching methods Teaching methods Use the same method and

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and technique and techniques techniques

were delivered
properly
7. Monitoring of Monitoring of Follow the proper

learning activities learning activities procedure in monitoring of
a. Achievement chart was conducted in an learning activities
b. Progress chart improper manner.
8. Feedback Feedback was Retain to administer

properly proper discussion of
administered and feedback
discussed
9. Slow learners Slow learners were Continue to give attention

given consideration to the slow learners
10. Other concerns Did not focus or Include videos, materials

elaborate the use of and other paraphernalia.
variety of teaching
techniques

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Training Evaluation Report
1. Title of the Report: Facilitate Learning Session

2. Executive summary:
The activity focuses on facilitating learning session. The
group of learners where instructed to demonstrate specific task
which is to discuss the CBT, CBLM and the unit of competency in
specific qualification. The objectives are the following:
a. To identify the strong points of each learner as they present
the activity.
b. To identify the weak points of each learner for improvement.
This provides the learners an overview on how they will
facilitate the learning session based on the given criteria. This
focuses how the learners will be able to deliver the discussion and
demonstration. Identifying the strong and weak points of each
learner, the group was able to summarize the areas for
improvement. Further discussions were made by the group to
verify and check the method of delivery against the prescribed
competency standards of a trainer. Recommendations were drawn
form the data or evidences gathered.
3. Rationale
Facilitating the learning session is to expose the learners to

demonstrate their competency in presenting the CBT, CBLM and unit of
competency with appropriate form of discussion. In this view, the learners
are given specific criteria to follow. This will give them a chance to
determine the strong and points of the ability to facilitate learning
session.
1. Objectives:
a. To identify the strong points of each learner as they present

the activity.
b. To identify the weak points of each learner for improvement.

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2. Methodology: Demonstration
3. Results and discussion
This is the body of the report. It should contain the following

parts:
Data analysis and interpretation:
Learners demonstrated their presentations with the

guidance of the facilitators. They were able to orient the
trainees in accordance with the procedure and they had
delivered the presentation very well. However, each
presenter had lapses in different criteria which need further
improvement.
Conclusion
Based from the results of the discussion, the following the

conclusions are:
a. Strong points are identified such as the manner of
monitoring the attendance, orientation of the trainees, pre
assessment activity and giving of feedback
b. Weak points were identified which are the areas for
improvement such as preparation of work areas and as well
as its utilization, the teaching techniques and monitoring of
learning activities.

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4. Recommendation:
Based from the drawn conclusion, the following the

recommendations:
a. Strong points such as the manner of monitoring the
attendance, orientation of the trainees, pre assessment
activity and giving of feedback should be continuously done
or administered.
b. Weak points which are the areas for improvement such as
preparation of work areas and as well as its utilization, the
teaching techniques and monitoring of learning activities
should be further be given attention and resolutions.
c. Improvement of weak points should be followed for the
better output or outcome of the training.

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SLIDE PRESENTATION USED IN DEMO/ROLE PLAY

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Supervise Work-Based Learning

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Consumer
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SJBFTC Workshop LAY OUT

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Module 3
Supervise Work-Based
Training

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FORM 1.1 SELF-ASSESSMENT CHECK

INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary data or
information which is essential in planning training sessions. Please
check the appropriate box of your answer to the questions below.
CORE COMPETENCIES
CAN I…? YES NO
1. ASSEMBLE AND DISASSEMBLE CONSUMER ELECTRONIC PRODUCTS AND SYSTEMS
1.1.Prepare product, tools and workplace for assembly /
1.2.Solder/ De solder components to the board /
1.3.Assemble/ disassemble boards /
1.4.Test and inspect assembled products /
2.MAINTAIN AND REPAIR AUDIO-VIDEO PRODUCTS AND SYSTEMS

2.1 Prepare unit, tools and workplace for maintenance/repair /
2.2 Diagnose faults /
2.3 Maintain/Repair Product /
2.4 Reassemble and test repaired Product /

3.MAINTAIN AND REPAIR ELECTRONICALLY-CONTROLLED DOMESTIC APPLIANCES
3.1 Prepare unit, tools, equipment and workplace for maintenance/repair /
3.2 Diagnose faults of electronically-controlled domestic appliances /
3.3 Maintain/Repair appliances /
3.4 Reassemble and test repaired appliance /

4.SERVICE AND REPAIR CELLULAR PHONES
4.1. Prepare unit, tools and workplace for maintenance/repair. /
4.2. Diagnose faults of cellular phone unit. /
4.3. Maintain/Repair cellular phone unit /
4.4. Reassemble and test repaired appliances /

4.5. Install additional/ enhancement features /
Note: In making the Self-Check for your Qualification, all required competencies should be specified. It is
therefore required of a Trainer to be well- versed of the CBC or TR of the program qualification he is
teaching.

Consumer
Electronic
Juanito P.Banzon
Revision # 01
Form 1.2: Evidence of Current Competencies acquired related to

Job/Occupation
Current
Proof/Evidence Means of validating
competencies
1. Assemble And Certificate of training Submitted an authenticated

Disassemble copy of Certificate of Training
Consumer Electronic
Products And
Systems
2. Maintain And Certificate of training Submitted an authenticated

Repair Audio-Video copy of Certificate of Training
Products And
Systems
3. Maintain And
Repair Electronically-
Controlled Domestic
Appliances
4. Service And Repair Certificate of training Submitted an authenticated

Cellular Phones copy of Certificate of Training

Consumer
Electronic
Juanito P.Banzon
Revision # 01
Identifying Training Gaps
From the accomplished Self-Assessment Check (Form 1.1) and the evidences of
current competencies (Form 1.2), the Trainer will be able to identify what the training
needs of the prospective trainee are.
Form 1.3 Summary of Current Competencies Versus Required Competencies

Form 1.3 Summary of Current Competencies Versus Required
Competencies
Required Units of Current Competencies Training

Competency/Learning Gaps/Requirements
Outcomes based on CBC
4. Assemble and Disassemble Consumer Electronic Products and Systems

Prepare product, tools Assembly workplace is
and workplace for prepared in
assembly accordance with
OH&S policies and
procedures
Solder/ Desolder Soldering and

components to the desoldering processes
board are performed in
accordance with OH&S
policies and procedures
Assemble/ disassemble Assembling and

boards disassembling
processes are
performed in
accordance with
OH&S policies and
procedures
Test and inspect Finished products are

assembled products subjected to final
visual inspection and
testing in accordance
with quality

Consumer
Electronic
Juanito P.Banzon
Revision # 01
standards, procedures
and requirements
5. Maintain and Repair Audio-Video Products and Systems
Prepare unit, tools and Complete check-up

workplace for of audio-video
maintenance/repair systems and
products is
conducted and
defects are
identified, verified
and documented
against customer
description.
Diagnose faults Systematic pre-

testing procedure
is observed in
accordance with
manufacturer’s
instructions.
Maintain/Repair Product Personal protective

equipment is used in
accordance with
Occupational Health
and Safety practices.
Reassemble and test Repaired units are

repaired Product reassembled
according to
procedures
6. Maintain and Repair Electronically-Controlled Domestic Appliances
Prepare unit, tools, Complete check-up of

equipment and workplace electronically-
controlled domestic
for maintenance/repair
appliances is conducted
and defects are identified,
verified and documented
against customer
description.

Consumer
Electronic
Juanito P.Banzon
Revision # 01
Diagnose faults of Systematic pre-testing

electronically-controlled procedure is observed
domestic appliances in accordance with
manufacturer’s
instructions.
Maintain/Repair Personal protective

appliances equipment are used in
accordance with
Occupational Health
Reassemble and test Repaired units are

repaired appliance reassembled according
to procedures
4.Service and Repair Cellular Phones
Prepare unit, tools and Workplace is

workplace for set/prepared for repair
maintenance/repair job in line with the
company requirements
Diagnose faults of 2.2 Systematic pre-

cellular phone unit testing
procedure is
observed in
accordance with
manufacturer’s
instructions.
Maintain/Repair Personal protective

cellular phone unit equipment are used in
accordance with
Occupational Health
Reassemble and test Repaired unit is

repaired appliances reassembled
according to

Consumer
Electronic
Juanito P.Banzon
Revision # 01
procedures
Install additional/ 1.2 Enhancements

enhancement features and applications
are installed to the
unit based on
customers’ request
and manufacturers’
recommendation

Consumer
Electronic
Juanito P.Banzon
Revision # 01
Using Form No.1.4, convert the Training Gaps into a Training Needs/
Requirements. Refer to the CBC in identifying the Module Title or Unit of Competency of
the training needs identified.
Form No. 1.4: Training Needs
Gaps Module Title/Module of Duration

Instruction
Obtain and convey 1.5 Hrs.

workplace information
Complete relevant work- 1.5 Hrs.
related documents
Participate in workplace
Participate in workplace communication
meeting and discussion
1 Hrs.
Describe and identify team 2 Hrs.

role and responsibility
Describe work as a team Work in team 2 Hrs.
member environment
Integrate personal 1.5 Hrs.

objectives with
organizational goals. Practice career
Set and meet work professionalism 1.5 Hrs.
priorities.
Maintain professional growth 1 Hrs.
and development.
Identify hazards and risks Practice 1 Hrs.
occupational health
Evaluate hazards and risks and safety 1 Hrs.
procedures.
Control hazards and risks 1 Hrs.
Maintain OHS awareness 1 Hrs.
Identify hazards and risks. Practicing 1.5 Hrs.

occupational health
Evaluate hazards and risks. and safety 1.5 Hrs.
procedure
Control hazards and risks. 1.5 Hrs.
Maintain occupational health 1.5 Hrs.

and safety awareness.

Consumer
Electronic
Juanito P.Banzon
Revision # 01
Plan and prepare for task to 2 Hrs.

be undertaken
Prepare hand tools 2 Hrs.
Using hand tools
Use appropriate hand tools 2 Hrs.
and equipment
Maintain hand tools 2 Hrs.
Select measuring 5 Hrs.

instruments
Carry out measurement and Perforning mensuration 5 Hrs.
calculation and calculation
Maintain measuring 6 Hrs.
instruments
Identify different kinds of 2 Hrs.

technical drawings
Interpret technical drawing Preparing and interpreting 2 Hrs.
technical drawings
Prepare/make changes on
electrical/electronic
schematic and drawings 2 Hrs.
Assess quality or received 3 Hrs.

materials
Assess own work 3Hrs.
Applying quality standards
Engage in quality 3 Hrs.
improvement
Plan and prepare for tasks 1Hrs.

to be taken/undertaken
Input data into computer Performing computer 1Hrs.
operations
Assess information using 1.5Hrs.
computer
Produce output/data using 1.5Hrs.
computer system
Use basic functions of a web 1.5 Hrs.
browser to locate
information
Maintain computer 1.5 Hrs.
equipment and systems

Consumer
Electronic
Juanito P.Banzon
Revision # 01
Plan and prepare for

termination/ connection of
electrical wiring/electronic 1.5 Hrs.
circuits
Terminating and
Terminate/connect 1.5 Hrs.
connecting electrical
wiring/electronic circuits
wiring and electronics
Test
circuit
termination/connections of
electrical wiring and 2 Hrs.
electronics circuits
Enumerate, explain and 5 Hrs.

apply OHS policies and
procedures in assembling
and disassembling consumer
electronics products and
systems
Identify and explain the 5Hrs.
uses/functions of different
types of tools, equipment
and testing instruments
Identify electronic symbols 5 Hrs.
and interpret schematic
diagrams and parts list Assembling/disassembling
Apply proper soldering and consumer electronics 5 Hrs.
de-soldering techniques products and systems
Apply wiring and cabling 5 Hrs.
techniques
Apply assembling and 5 Hrs.
disassembling techniques
Perform systematic 10 Hrs.
inspection and apply specific
testing procedures
Enumerate, explain and 30 Hrs.
apply OHS policies and
procedures in maintaining
and repairing audio/video
products and systems
Identify and explain the Maintaining and 30 Hrs.
uses/functions of different repairing audio/
types of tools and testing video products and
instruments for maintaining systems
and repairing audio/video
Identify and explain or 40 Hrs.
interpret the principles of

Consumer
Electronic
Juanito P.Banzon
Revision # 01
operation of electronic
symbols and block sections
of schematic diagram
Apply symptoms diagnosis 50 Hrs.
and systematic pre-testing
procedures
Troubleshoot, repair and 50 Hrs.
maintain audio/video

Consumer
Electronic
Juanito P.Banzon
Revision # 01
TRAINING PLAN
QUALIFICATION: Consumer Electronic Serving NC II
Trainee’s Training Mode of Staff Facilities/Tools and Venue Assessment Date and
Training Activity/Task Training Equipment Method Time
Requirements
Prepare unit, Complete check-up Discussion Trainer Long-nosed pliers Workplace Written test
of electronically- Diagonal cutters Area Practical test
tools, equipment
controlled Demonstration Standard screwdrivers Direct
and workplace for
domestic Soldering iron observation
maintenance/repa appliances is Self-paced
ir Desoldering iron, 30W Interview
conducted and method
defects are Oscilloscope
identified, verified Function generator
and documented Electronically controlled
against customer unit(s)/appliance(s) and
description. accessories
Repair/maintenance Audio unit(s) and
history is verified in
accessories
line with the
company Video unit(s) and
procedures. accessories
Cleaning brush
Lead free solder
Resin core solder
Wire stranded, #22,
different colors)

Issued by:
NC-II
Page 116
Juanito P.Banzon
Revision # 01
Trainee’s Training Activity/Task Mode of Staff Facilities/Tools and Venue Assessment Date and
Training Training Equipment Method Time
Requirements
Diagnose faults of Systematic pre-testing Screwdriver, assorted, Workplace Written test

electronically- procedure is observed Phillips, slotted Area Practical test
controlled in accordance with Wire Wrenches, Direct
domestic manufacturer’s assorted observation
appliances instructions. Allen key wrench Interview
System defect/Fault Utility knife, stripper
symptoms are identified Test jig
using appropriate tools
Cell phone unit(s) and
and equipment and in
accessories
accordance with safety
ESD free work bench
procedures
with mirror Back-to-
Test instruments
back/ one sided
required for the job are
High grade magnifying
used in accordance with
glass with lamp
user manuals
TV pattern generator
High voltage probe

Issued by:
NC-II
Page 117
Juanito P.Banzon
Revision # 01
Requirements
Maintain/Repair Identify and explain Discussion Trainer Workplace Written test

appliances or interpret the Area Practical test
principles of Demonstration Silicon grease Direct
operation of Resistors (different observation
OJT values)
electronic symbols Interview
and block sections Capacitors (different
Self-paced
of schematic values)
method
diagram Transformer
Apply symptoms Learning materials
diagnosis and Books and references
systematic pre- Technical manuals
testing procedures
Troubleshoot, repair
and maintain
electronically
controlled domestic
appliances

Issued by:
NC-II
Page 118
Juanito P.Banzon
Revision # 01
Requirements
Reassemble and Repaired units are Discussion Trainer

test repaired reassembled
according to Demonstration
appliance
procedures
OJT
Reassembled units
are subjected to final Self-paced
testing and cleaning method
in conformity with
manufacturer’s
specifications
Service completion
procedures and
documentations are
complied with based
on manual.

Issued by:
NC-II
Page 119
Juanito P.Banzon
Revision # 01
Technical Education and Skills Development Authority Instructions:
___ St. John Bosco Faith Training Center. Inc___ This Trainees’ Record Book (TRB) is intended to serve as
record of all accomplishment/task/activities while undergoing
training in the industry. It will eventually become evidence that can
be submitted for portfolio assessment and for whatever purpose it
TRAINEE’S RECORD BOOK
will serve you. It is therefore important that all its contents are
viably entered by both the trainees and instructor.
The Trainees’ Record Book contains all the required

competencies in your chosen qualification. All you have to do is to
I.D. fill in the column “Task Required” and “Date Accomplished” with all
the activities in accordance with the training program and to be
taken up in the school and with the guidance of the instructor. The
instructor will likewise indicate his/her remarks on the “Instructors
Trainee’s No.0001-2014 Remarks” column regarding the outcome of the task accomplished
by the trainees. Be sure that the trainee will personally accomplish
the task and confirmed by the instructor.
NAME: Banzon, Burner J. It is of great importance that the content should be written
legibly on ink. Avoid any corrections or erasures and maintain the
QUALIFICATION: Consumer Electronic Servicing NC II_
cleanliness of this record.
TRAINING DURATION: ____Jan 24, 2015 _______
This will be collected by your trainer and submit the same to
TRAINER: _Mr. Juanito P. Banzon_____ ___________ the Vocational Instruction Supervisor (VIS) and shall form part of
the permanent trainee’s document on file.
THANK YOU.

Issued by:
NC-II
Page 120
Juanito P.Banzon
Revision # 01
NOTES: ____________________________________________________
____________________________________________________
____________________________________________________ ____________________________________________________
____________________________________________________ ____________________________________________________
____________________________________________________ ____________________________________________________
____________________________________________________ ____________________________________________________
____________________________________________________ ____________________________________________________
____________________________________________________

Issued by:
NC-II
Page 121
Juanito P.Banzon
Revision # 01
Unit of Competency: 1 Prepare unit, tools, equipment and workplace for Unit of Competency: 2 Diagnose faults of electronically-controlled
maintenance/repair domestic appliances.
NC Level II NC Level II
Learning Task/Activity Date Instructors Learning Task/Activity Date Instructors

Outcome Required Accomplished Remarks Outcome Required Accomplished Remarks
Complete check-up Systematic pre-

of electronically- testing
controlled procedure is
domestic
observed in
appliances is
accordance with
conducted and
defects are manufacturer’s
identified, verified instructions.
and documented System
against customer defect/Fault
description.
symptoms are
Repair/maintenance
identified using
history is verified in
line with the appropriate tools
company and equipment
procedures. and in accordance
p. with safety
__________________ ___________________
_________________ __________________
Trainee’s Signature Trainer’s Signature

Issued by:
NC-II
Page 122
Juanito P.Banzon
Revision # 01
Unit of Competency: 4. Reassemble and test repaired appliance
Unit of Competency: 3. Maintain/Repair appliances NC Level II
NC Level II Learning Outcome Task/Activity Date Instructors

Required Accomplish Remarks
Learning Outcome Task/Activity Date Instructors ed
Required Accomplished Remarks
Repaired units are
Personal protective reassembled
equipment are used in according to
accordance with procedures
Occupational Health Reassembled units
and Safety practices. are subjected to
final testing and
Electro-static
cleaning in
discharge (ESD) conformity with
protection procedure manufacturer’s
is followed in specifications
accordance with
current industry
standards.
_____________________ ____________________

_________________ __________________

Issued by:
NC-II
Page 123
Juanito P.Banzon
Revision # 01
TRAINEE’S PROGRESS SHEET
Name : Banzon, Burner J. Trainer : Juanito P. Banzon
Nominal
Qualification : CES NC II :
Duration
Training Training Date Date Trainee’s Supervisor’s

Units of Competency Rating
Activity Duration Started Finished Initial Initial
Assemble and Disassemble 7.5 hrs 6-9-14 6-11-14 Competent

Consumer Electronic
Products and Systems
Maintain and Repair Audio- 7.5 hrs 6-14-14 6-15-14 Competent

Video Products and Systems
Maintain and Repair

Electronically-Controlled
Domestic Appliances
Service and Repair Cellular 7.5 hrs 6-15-14 6-16-14 Competent

Phones
Total

Issued by:
NC-II
Page 124
Juanito P.Banzon
Revision # 01
Conduct Competency Assessment
Name: ______________________________ Date: ___________________
Qualification: _CES NC II
TRAINING SESSION EVALUATION FORM

This post-training evaluation instrument is intended to measure how satisfactory your
trainer prepared and facilitated your training . Please give your honest rating by
checking on the corresponding cell of your response. Your answers will be treated with
utmost confidentiality
TRAINER/ Poor/ Fair/ Good Very Outstandin
/Adequat Good/Very g
INSTRUCTORS Unsatisfactor Satisfacto e satisfactory
y ry
Name of Trainer: 4
3
1 2 5
_________________
__________
1. Orients trainees
about CBT, the use
of CBLM and the
evaluation system
2. Exhibits clearly the
unit of
competencies to be
attained at the
start of every
module
3. Motivates and
elicits active
participation from
the students or
trainees
4. Keeps records of
evidence/s of
competency
attainment of each
student /trainee
5. Instills value of
safety and
orderliness in the
classrooms and
workshops
6. Instills the value of
teamwork and
positive work

Developed by:
SJBFTC
Juanito P.Banzon
Revision # 01
values
7. Instills good
grooming and
hygiene
8. Instills value of
time
9. Quality of voice
while teaching
10. Clarity of language
/dialect used in
teaching
11. Provides extra
attention to
trainees and
students with
specific learning
needs
12. Attends classes
regularly and
promptly
13. Shows energy and
enthusiasm while
teaching
14. Maximizes use of
training supplies
and materials
15. Dresses
appropriately
16. Shows empathy
17. Demonstrates self-

control
PREPARATION Poor/ Fair/ Good Very Outstandin
/Adequat Good/Very g
Unsatisfactor Satisfacto e satisfactory
y ry
4
3
1 2 5
1. Workshop layout
conforms with the
components of a
CBT workshop.
2. Number of CBLM is
sufficient
3. Objectives of every
training session is
well explained

Developed by:
SJBFTC
Juanito P.Banzon
Revision # 01
4. Expected
activities/outputs
are clarified
PROGRAM Poor/ Fair/ Good Very Outstandin
DESIGN AND /Adequat Good/Very g
DELIVERY Unsatisfactor Satisfacto e satisfactory
y ry
4
3
1 2 5
1. Course contents
are sufficient to
attain objectives
2. CBLM are
logically
organized and
presented
3. Information
Sheet are
comprehensive in
providing the
required
knowledge
4. Examples,
illustrations and
demonstrations
help you learn
PROGRAM Poor/ Fair/ Good Very Outstandin
DESIGN AND /Adequate Good/Very g
DELIVERY Unsatisfactor Satisfacto satisfactor
y ry y
3 4
1 2 5
5. Practice
exercises like
Task/Job Sheets
are sufficient to
learn required
skills
6. Valuable
knowledge are
learned through
the contents of
the course

Developed by:
SJBFTC
Juanito P.Banzon
Revision # 01
7. Training
Methodologies
are effective
8. Assessments
Methods and
evaluation
system, are
suitable for the
trainees and the
competencies
9. Recording of
achievements
and
competencies
acquired is
prompt and
comprehensive
10. Feedback about
the performance
of learners are
given
immediately
TRAINING Poor/ Fair/ Good Very Outstandin
FACILITIES / /Adequate Good/Very g
RESOURCES Unsatisfactor Satisfacto satisfactor
y ry y
3 4
1 2 5
1. Training
Resources are
adequate2.
Training Venue is
conducive and
appropriate
2. Training Venue
is
conducive and
appropriate
3. Equipment,
Supplies and
Materials are
sufficient
4. Equipment,
supplies and
Materials are
suitable and
appropriate
5. Promptness in
providing
Developed by:
SJBFTC
Juanito P.Banzon
Revision # 01
supplies and
Materials
SUPPORT AND Poor/ Fair/ Good Very Outstandin
STAFF /Adequate Good/Very g
Unsatisfactor Satisfacto satisfactor
y ry y
3 4
1 2 5
1. Support Staff
are
accommodating
COMMENTS /SUGGESTIONS:
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
____
The Supervised Industry Training or On the Job Training Evaluation Form below is
an evaluation form to evaluate the implementation of SIT /OJT. It is recommended that
this evaluation form be used and improved so that appropriate areas to be evaluated are
covered.

Developed by:
SJBFTC
Juanito P.Banzon
Revision # 01
SUPERVISED INDUSTRY TRAINING OR ON THE JOB TRAINING EVALUATION

FORM
Dear Trainees:
The following questionnaire is designed to evaluate the effectiveness of the Supervised

Industry Training (SIT) or On the Job Training (OJT) you had with the Industry Partners
of HRB-Phil. Training Center, Inc. Please check ( √ ) the appropriate box corresponding
to your rating for each question asked. The results of this evaluation shall serve as a
basis for improving the design and management of the SIT/OJT to maximize the benefits
of the said Program. Thank you for your cooperation.
Legend:
5 – Outstanding
4 – Very Good/ Very Satisfactory
3 – Good/Adequate
2 – Fair/ Satisfactory
1 – Poor/Unsatisfactory
NA – not applicable
Item No. Question Ratings
INSTITUTIONAL EVALUATION 1 2 3 4 5 NA
Has _________ conducted an orientation about

1 the SIT/OJT program, the requirements and
preparations needed and its expectations?
Has _________ the provided the necessary

2 assistance such as referrals or recommendations
in finding the company for your OJT?
Has __________ showed coordination with the

3 Industry partner in the design and supervision of
your SIT/OJT?
4 Has your in-school training adequate to

undertake Industry partner assignment and its

Developed by:
SJBFTC
Juanito P.Banzon
Revision # 01
challenges?
Has __________ monitored your progress in the

5
Industry?
Has the supervision been effective in achieving

6 your OJT objectives and providing feedbacks
when necessary?
Did __________conduct assessment of your

7
SIT/OJT program upon completion?
Were you provided with the results of the

8 Industry and __________)assessment of your
OJT?
Comments/Suggestions
Item No. Question Ratings
INDUSTRY PARTNER EVALUATION 1 2 3 4 5 NA
Was the Industry partner appropriate for your

1
type of training required and/or desired?
Has the industry partner designed the training to

2
meet your objectives and expectations?
Has the industry partner showed coordination

3 with ________ in the design and supervision of
the SIT/OJT?
Has the Industry Partner and its staff welcomed

4 you and treated you with respect and
understanding?
Has the industry partner facilitated the training,

including the provision of the necessary
5
resources such as facilities and equipment
needed to achieve your OJT objectives?/
Has the Industry Partner assigned a supervisor

6
to oversee your work or training?
Was the supervisor effective in supervising you

7 through regular meetings, consultations and
advise?

Developed by:
SJBFTC
Juanito P.Banzon
Revision # 01
Has the training provided you with the necessary

8 technical and administrative exposure of real
world problems and practices?
Has the training program allowed you to develop

9 self-confidence, self motivation and positive
attitude towards work?
Has the experience improved your personal skills

10
and human relations?
Are you satisfied with your training in the

11
Industry?
Comments/Suggestions:
Signature: ________________________
Printed Name: _____________________
Qualification: _____________________
Host Industry Partner: _________________________
Supervisor: ___________________________________
Period of Training: _____________________________
Instructor: Juanito P. Banzon

Developed by:
SJBFTC
Juanito P.Banzon
Revision # 01
Self- Evaluation
The trainer shall design a self-evaluation questionnaire that he/she shall

answer after the conduct of the training. This shall serve as a checklist of what
he/she must do. A short sample is given below.
During the session, did I? Yes No
1. Establish an atmosphere of trust?
2. Encourage participation of the trainees?
3. Assist the trainees when they needed

assistance?
4. Consider the feedback of trainees?
5. Remain aware of non verbal communication?
6. Praise effort?
7. Summarize key points?
8. Vary activities and tasks to aid attainment of

competency?
9. Provide opportunities for practice?
10. Achieve the learning objectives?
Sample questions that the trainer could answer:
1. Were there any parts of the session which did not run as expected? Why?
2. Did any unexpected problem arise? Did I deal with them correctly?
3. Were the session outcomes achieved? If not, why?
4. Should anything be changed for the next training sessions?

Developed by:
SJBFTC
Juanito P.Banzon
Revision # 01
Module 4
Conduct Competency
Assessment

Developed by:
SJBFTC
Juanito P.Banzon
Revision # 01
Technical Education and Skills Development Authority
ASSESSMENT AND CERTIFICATION PROGRAM
ATTENDANCE SHEET
Consumer Electronic Servicing NC II

Title of Qualification
Name of Competency Assessment

Center:
Date of Assessment:
No. CANDIDATE’S NAME SIGNATURE RESULT
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Assessor:
_____________________________ Tesda Representative:

Signature over Printed Name
_________________________
Accreditation Number: Signature over Printed Name

Developed by:
SJBFTC
Juanito P.Banzon
Revision # 01
Evidence Plan
Unit of MAINTAIN AND REPAIR ELECTRONICALLY-CONTROLLED

competency: DOMESTIC APPLIANCES
Ways in which evidence will be collected:

[tick the column]
Third party Report

Demonstration &
Observation &
Questioning
Questioning
Portfolio
Written
The evidence must show that the trainee…
Set/Prepared workplace for repair job in / / /
and personal protective equipment in line / / /
Observed systematic pre-testing
procedures in accordance with / /
manufacturer’s instructions
Identified system defects/fault symptoms
using appropriate tools and equipment / /
and in accordance with safety procedures
Explained identified defects and faults to
the responsible person and customer in / /
accordance with enterprise or company
policy and procedures
Replaced defective parts/components with
identical or recommended appropriate / / / /
equivalent ratings
conformity with service manual / /
specifications

Developed by:
SJBFTC
Juanito P.Banzon
Revision # 01
Subjected reassembled units to final testing

and cleaning in conformity with manufacturer’s / /
specifications
Set/Prepared workplace for repair job in / /
and personal protective equipment in line / /

Developed by:
SJBFTC
Juanito P.Banzon
Revision # 01
SELF-ASSESSMENT CHECKLIST
Instruction:
This Self-Check Instrument will give trainer data or information which is

essential in planning training sessions. Please check the appropriate box of your
answer.
CAN I?... YES NO
BASIC COMPETENCIES
1.Participate in Workplace Communication

1.1.Access specific and relevant information from
appropriate sources
1.2.Use effective questioning, active listening and
speaking skills to gather and convey information
1.3.Use appropriate form and lines of communication
1.4.Conduct meeting according to established
purpose and protocols
1.5.Use appropriate forms in recording and
transmitting information
1.6.Complete reports according to organizational
guidelines and requirements
2.Work in a Team Environment
2.1.Identify the role and objective of the team and
individual members
2.2.Specify reporting relationships within and outside
the team
2.3.Use appropriate forms of communication and
interaction with team members
2.4.Observe protocols in reporting
2.5.Contribute to the development of the team
work plans and activities
Developed by:
SJBFTC
Juanito P.Banzon
Revision # 01
3.Practice Career Professionalism

3.1. Identify growth areas and prepare a work
plan towards improving oneself
3.2.Identify inter and intra personal relationships
3.3Prioritize goals according to personal, team and
organizational goals and objectives
3.4.Identify training and career opportunities
4. Practice Occupational Health and Safety Procedures.
4.1. Explain safety regulations according to
organizational procedures.
4.2. Identify possible work hazards and explain
contingency measures in case of workplace
accidents.
4.3. Determine effects of hazards and risks and explain
how to control them
COMMON COMPETENCIES
1.Apply Quality Standards

1.1 Check materials and replace faulty ones in
accordance with workplace standards and requirements
1.2.Carry out work assignments in accordance with
standard operating procedures
1.3.Check completed work against standards and
specifications
1.4.Document and prepare a report on deviations from
specific quality standards
2.Perform Computer Operation
2.1 Plan and prepare for task to be undertaken
2.2 Input data into computer
2.3 Access information using computer
2.4 Produce output/data using computer system
2.5 Use basic functions of a web browser to locate
information. Maintain computer equipment and
system
3.Use Hand Tools
3.1 Identify tasks to be undertaken and the appropriate
tools to perform the task
3.2 Prepare and check the required hand tools and use
them properly
3.3 Use appropriate hand tools and test equipment in

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Juanito P.Banzon
Revision # 01
accordance with safety rules and procedure
3.4 Perform basic maintenance procedures on hand tools

and test equipment
4.Perform Mensuration and Calculation
4.1 Identify tasks to be performed and the appropriate

measuring instruments required
4.2 Perform measurement and calculation tasks according

to specifications and requirements
4.3 Perform basic maintenance tasks on measuring

instruments according to established rules and
procedure
5. Prepare and Interpret Technical Drawings
5.1 Identify and select the appropriate technical drawing

required
5.2 Identify symbols and Interpret the technical drawing
properly
5.3 Check and validate drawing requirements and
prepare/make changes on electrical/electronic
schematics and drawings
5.4 Explain how to record and store technical drawings,
equipment and instruments properly
6.Terminate and Connect Electrical wiring and Electronic Circuit
6.1 Plan and prepare for termination/connection of
electrical wiring/electronic circuits
6.2 Terminate/connect electrical wiring/electronic circuits
6.3 test termination/ connection of electrical wiring

/circuit connections
CORE COMPETENCIES
1. Assemble/ Disassemble Consumer Electronics Products and Systems.

1.1 Enumerate, explain and apply OHS policies and
procedures in assembling and disassembling
consumer electronics products and systems
1.2 Identify and explain the uses/functions of different
types of tools, equipment and testing instruments
1.3 Identify electronic symbols and interpret schematic

diagrams and parts list
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Juanito P.Banzon
Revision # 01
1.4 Apply proper soldering and desoldering techniques
1.5 Apply wiring and cabling techniques

1.6 Apply assembling and disassembling techniques
Perform systematic inspection and apply specific
testing procedures
2.Maintain and Repair Audio/ Video Products and Systems

2.1Enumerate, explain and apply OHS policies and
procedures in maintaining and repairing audio/video
2.2Identify and explain the uses/functions of different
types of tools and testing instruments for maintaining
and repairing audio/video products and systems
2.3Explain block diagrams and principles of operations of

audio/video products and systems
2.4Interpret schematic diagrams and identify, explain uses
and functions of electronic symbols
2.5Apply systematic troubleshooting, maintenance and
repair techniques to audio/video products and systems
using appropriate tools and equipment
2.6Apply reassembly and testing techniques to
audio/video products with proper documentation
3.Maintain and Repair Electronically- Controlled Domestic Appliances

procedures in maintaining and repairing electronically-
controlled domestic appliances
and repairing electronically- controlled domestic
appliances
electronically- controlled domestic appliances

repair techniques to electronically-controlled domestic
appliances using appropriate tools and equipment

Developed by:
SJBFTC
Juanito P.Banzon
Revision # 01
3.6Apply reassembly and testing techniques to

electronically- controlled domestic appliances with
proper documentation
4.Maintain and Repair Cellular Phones
procedures in maintaining and repairing cellular
phones
and repairing cellular phones
cellular phones
repair techniques to cellular phones using appropriate
tools and equipment
4.6Apply reassembly and testing techniques to cellular
phones with proper documentation
Trainee’s ___________________________ Date: _______________

Signature:
Facilitator’s ___________________________ Date: _______________
Signature:

Developed by:
SJBFTC
Juanito P.Banzon
Revision # 01
SAMPLE WRITTEN TEST

6. Water pressure increases at the bottom of the tub?
7. The solenoid is a valve?
8. The fill cycle raise the lid of the washer?
9. Washer is a late-model digital machine with a fill thermistor?
10. The rotary motion of the motor to the back-and-forth motion
of the agitator?
Enumeration
6-15 Give the PROBLEMS COMMON


Developed by:
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Juanito P.Banzon
Revision # 01
ANSWER KEY
True or False
11. True
12. True
13. False
14. True
15. True
Enumeration
6-10. PROBLEMS COMMON
that all washers have in common. For example,
6. All washers have an electric motor.
7. All washers have both spin and agitate cycles. And since both cycles are
driven by the same electric motor,
8. All washers have some sort of mechanism to change between the two.
9. All washers must also have a way of filling
10. The tub with wash water and a way of draining out used wash water. And
incidental to this, all washers must have a way of controlling water level in the
tub, to prevent spillage by overfill or by centrifugal force during the spin cycle.

Developed by:
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Juanito P.Banzon
Revision # 01
QUESTIONING TOOL
Questions to probe the candidate’s underpinning Satisfactory

knowledge response
Extension/Reflection Questions Yes No
1. Why do we need 5s and OHS?  

2. What is safety in work place?  
3. Why do we need to follow steps in a procedure?  
4. What is the importance of preparing all tools on practical
area?  
Safety Questions
5. What is the importance of explaining the operations of  

domestic appliance?
6. Why do you need to identify part of domestic appliance?  
7. How would you identify the importance of marks on the  
part on domestic appliance?
8. What are step by step in trouble shooting?  
Contingency Questions
9. What is part of domestic appliance in trouble shooting?  

10. What are basic tools for maintain/repair?  
11. How will you handle if the person has electrocuted?  
12. How would you provide electrocuted person a first aid?  
Job Role/Environment Questions  
13. How did you check the malfunction of the equipment  
14. Why do you need to clean first practical area?  
15. Why do you need to observe proper hand tools all the  
time?
16. Why should you follow certain procedure or steps?  
Rules and Regulations  

Juanito P.Banzon
Revision # 01
17. What is the standard procedure in explaining the use of a  
domestic appliance?
18. Explain the maintain and repair domestic understanding  
19. How is the implementation of procedures of the executive  
troubleshooting done?
20. Why do we need to follow OHS operations?  
The candidate’s underpinning  Satisfactory  Not
knowledge was: Satisfactory
Date: Date:

Juanito P.Banzon
Revision # 01
QUESTIONS ABOUT THE TRAINEE’S DEMONSTRATION OF TASKS
Name:
Unit of Competency: Maintain and Repair Electronically- Controlled

Domestic Appliance
QUESTIONS Satisfactory
Responses
Yes No

Prepared necessary tools, test instruments and
personal protective equipment in line with job
requirements
responsible person and customer in accordance
with enterprise or company policy and procedures
Replaced defective parts/components with identical
or recommended appropriate equivalent ratings
conformity with service manual specifications
specifications
The Trainee’s underpinning knowledge about the demonstration of tasks

Juanito P.Banzon
Revision # 01
was:
Feedback to the Trainee:
Overall Performance:
Trainee Signature: Date:
Trainer Signature: Date:

Juanito P.Banzon
Revision # 01
PERFORMANCE CRITERIA CHECKLIST 1
Job Sheet 1
Trainee’s Name: _______________________ Date:

__________________
CRITERIA YES NO
Did you….
machine/equipment.
2. Give information about the washing machine.
3. Demonstrate how to repair a washing machine.
4. Demonstrate how diagnose a problem of a

washing machine.
5. Demonstrate how reassemble and test repaired
appliance.

Juanito P.Banzon
Revision # 01
Competency Assessment Results Summary (CARS)
Candidate Name:
Assessor Name:
Title of Qualification/ Cluster of

Consumer Electronics Servicing NC II
Units of Competency
Date of
Assessment enter:
Assessment:
The performance of the candidate in the following unit(s) of competency and
corresponding assessment methods

Unit of Competency Assessment Method
1. Assemble and Disassemble A. Demonstration / Observation with
Oral Questioning
Consumer Electronic
B. Written Test
A. Demonstration / Observation with

2.Maintain and Repair Audio-Video
Oral Questioning

B. Written Test
3. Maintain and Repair

Electronically-Controlled Oral Questioning
B. Written Test
Domestic Appliances

Juanito P.Banzon
Revision # 01
4.Service and Repair Cellular
Oral Questioning
Phones
B. Written Test
Note: Satisfactory Performance shall only be given to candidate who demonstrated successfully all the competencies identified
in the above-named Qualification/Cluster of Units of Competency.
 For submission
of
 For issuance of NC/COC
For re-assessment (pls. specify)
Additional
(Indicate title/s of COC, if Full Qualification is not
documents
Recommendation met)
Specify:________
______________________
____________________________________
___
______________________
____________________________________
______________
Did the candidate overall performance meet the required evidences/standards?  Yes  No
OVERALL EVALUATION  Competent  Not Yet Competent
General Comments [Strengths/Improvements needed]
Candidate signature: Date:
Assessor signature: Date:

Juanito P.Banzon
Revision # 01
Assessment Center
Date:
Manager signature
CANDIDATE’S COPY (Please present this form when you claim your NC/COC)
COMPETENCY ASSESSMENT RESULTS SUMMARY
Name of Candidate: Date Issued:
Name of AssessmentCenter: Date :
Assessment Results:  Competent  Not Yet Competent
 For issuance of NC/COC
(Indicate title/s of COC, if Full Qualification is not

 For re-assessment
met)
(pls. specify)
 For submission of
____________________________________
Recommendation: Additional documents
____________________
Specify:_______________
____________________________________ __________________
__ _______________
Assessed by: _______________________ Attested by: ____________________
Name and Signature Name and Signature
Date: Date:

Juanito P.Banzon
Revision # 01
Module 5
Maintain Training Facilities

Juanito P.Banzon
Revision # 01
SJBFTC WORKSHOP LAY OUT

Juanito P.Banzon
Revision # 01
Operational Procedure
Equipment Type Washing machine
Equipment Code CES-CE-S801
Location Consumer Electronics Servicing Laboratory
Operation Procedure
1. Prepare Separate clothes. You've heard stories about that red sock being mixed in
with that white shirt, and you wouldn't want that to be you, so separate lights from
darks. If a shirt is light, but has darker designs on it, you should probably just keep
it with the lights. The same goes for dark clothes with light design
2. Check the tags. Some clothes are made of thin fabrics or have delicate patterns
woven into them; these clothes should not be washed in the washing machine. Most
clothes are OK to machine wash, but if you are unsure, check the tag to see if it says
"hand wash only" or "dry clean only" and set these clothes aside.
3. Set the water temperature. If you are washing cotton or very dirty clothes, you
might want to use hot or warm water. If you are washing things like silk, then you
should keep the water temperature lukewarm to cool.
4. Set the time. A lot of washing machines do this automatically, but you may have to
do it by hand. You should set the time for about an hour to an hour and a half,
depending on how dirty the clothes you are washing are.
5. Add the clothes This is pretty simple–just dump your clothes in, but be
careful not to add in any of those other clothes you separated earlier
6. Pour in detergent. This is important, if you do this step wrong, you could ruin your
clothes. You need to know if your washing machine uses high efficiency detergent,
which is liquid, or normal detergent, which is a powder. Use the right kind of
detergent and pour it into the right spot. This is usually either right on top of the
clothes, or in a small hole on the top of your washing machines. The amount of
detergent needed varies by brand of detergent and type of washer, so check the
back of the detergent box and also look for any labels on your washing machine.
7. Turn on your washer. Ah, sweet success, now all you have to do is hit that on
button and you're ready to go.
JUANITO P. BANZON
Signature over Printed Name Date:

Juanito P.Banzon
Revision # 01
Unit of Competency: MAINTAIN TRAINING FACILITIES
Consumer Electronics Servicing Schedule
Qualification : Consumer Electronic Station Room

Servicing NC II Laboratory
Area / : Practical Room Tools /

Section Laboratory Eqpt.
In - Charge : Services
Schedule for the Month of

Responsible _________________
ACTIVITIES Daily Every Weekly Every Monthly Remarks
Person other 15th
Day Day
Clean tools Maintenance X
and
equipment
Clean Floors Trainees X
Clean Walls Maintenance X
& Window
Clean Ceiling Maintenance X
Clean long Maintenance X
table
Clean Maintenance X
Comfort
Room
Dispose Maintenance X
waste

Juanito P.Banzon
Revision # 01
WORKSHOP CONSUMER ELECTRONICS SERVICING SCHEDULE
DAILY TASK YES NO
Dispose segregated waste; clean garbage cans
Sweep floors; if wet, wipe dry
Wipe and clean whiteboards
Clean and arrange working tables
Clean and check mounting of machines/equipment
Before leaving, collect stubs and other welding wastes.
WEEKLY TASK YES NO
Clean posters, visual aids and update accomplishment/Progress
Charts
Clean bulbs/lamps/ceilings/walls
Clean/Wash of windows/glasses/mirrors
Clean and check tools, machines, supplies, materials
Sanitize garbage receptacles
Empty water collector; clean body of Water Dispenser
MONTHLY TASK YES NO
Conduct inventory
Clean and arrange tool room
Inspect electrical system; clean cables, wires
Clean instructional materials & modules; arrange and put in order
Inspect and clean air-conditioning equipment filter; clean body

Juanito P.Banzon
Revision # 01
EQUIPMENT MAINTENANCE SCHEDULE
EQUIPMENT TYPE Washing machine
EQUIPMENT CODE CES-CE-S801
LOCATION Consumer Electronics Servicing Laboratory
Schedule for the Month of July
ACTIVITIES MANPOWER Daily Every Weekly Every Monthly Remarks

Other 15th
Day Day
1. Checking In-charge X Activity is

of the parts done
of cart, like before
bumper, and after
wheels, etc using the
equipment
2. Checking In-charge X Activity is

of any done
physical before
damage and after
using the
equipment
3. Repairing In-charge X Activity is

damage done
parts before
and after
using the
equipment

Juanito P.Banzon
Revision # 01
Consumer Electronics Servicing INSPECTION CHECKLIST
Section/Area Consumer Electronics Servicing LABORATORY

In-Charge
YES NO INSPECTION ITEMS
/ 1. Are the walls, ceiling, floors and other fixtures well-cleaned

and in order?
/ 2. Are all furniture free from dust and in order?
/ 3. Is the equipment arranged properly for the purpose of

learning and skills development, safety and maintenance?
/ 4. Is the equipment well-cleaned and in order?
/ 5. Are learning areas properly lighted and well ventilated?
/ 6. Are the chairs and tables arranged properly?
/ 7. Are comfort room cleaned and with enough supply of

water?
/ 8. Are waste properly disposed?
/ 9. Are the beddings/curtains clean?
Inspected by: Date:

Juanito P.Banzon
Revision # 01
MAINTENANCE INSPECTION CHECKLIST
Equipment Type : Washing Machine
Property Code/Number : CES-CE-S801
Location : Consumer Electronics Servicing Laboratory
Person-In-Charge :
Inspected by :
Date of Inspection :
YES NO INSPECTION ITEMS
/ 1. Is the Washing Machine free from dust?
/ 2. Is the Washing Machine in good condition?
/ 3. Is the Washing Machine arranged for safety and ease

for maintenance?
/ 4. Are the parts in good condition?

Juanito P.Banzon
Revision # 01
TAG-OUT BILL
DANGER/CAUTION TAG-OUT INDEX AND RECORD AUDITS
LOG DATE TYPE DESCRIPTION DATE
SERIAL ISSUED (Danger/Caution) (System Components, COMPLETED

Test reference ,etc.
01 Danger Open Electrical Wiring
02 Caution Overheating Surface
Prepared by: Approved:
JUANITO P. BANZON ___________________

Trainer Supervisor

Juanito P.Banzon
Revision # 01
WORK REQUEST
Unit No. Description:
02 Repair of Washing Machine

Date Reported:
Observation: Repair washing machine problem July 08, 2014

Reported by:
Juanito P. Banzon
Activity: Replacement of replace damage part Date completed:
July 15, 2014

Sign:
Spare parts used: New Parts of washing machine

Juanito P.Banzon
Revision # 01
BREAKDOWN / REPAIR REPORT
Area / : Consumer Electronics Laboratory

Section
Area / :
Section
NATURE OF
FACILITY TYPE RECOMMENDATION
BREAKDOWN
Washing machine Repair washing problem For replacement new

washing machine parts
Reported by: Date
JUANITO P.BANZON
Signature Over Printed
Name

Juanito P.Banzon
Revision # 01
SALVAGE REPORT
Area / : Consumer Electronics Servicing

Section Laboratory
Area / :
Section
FACILITY TYPE PART ID RECOMMENDATION
Washing machine Repair washing For replacement new

problem washing machine parts
Reported by: Date
JUANITO P.BANZON
Signature Over Printed
Name

Juanito P.Banzon
Revision # 01
EQUIPMENT RECORD W/ CODE AND DRAWING
Eqpt. PO Drawing
No. Location Qty Title Description
No. No. Ref.
1 CES101 CES 2 Power Metal cases 0080- 01 2012
01 Supply material REG
2 CES102 CES 2 Washing Standard Size 0081- 01 2013

Machine REG
03
3 CES103 CES 1 Rice With 0082- 01 2014

04 cooker peripherals REG

Juanito P.Banzon
Revision # 01
INSPECTION REPORT
FACILITY TYPE INCIDENT ACTION TAKEN PROGRESS/
REMARKS
Washing machine Repair washing For replacement Replace

problem new washing
machine parts
Handle leak Report to Replace / Repair
parts of washing maintenance
machine
Reported by:
JUANITO P. BANZON

Juanito P.Banzon
Revision # 01
Module 6
Utilize Electronic Media in

Facilitating Training

Juanito P.Banzon
Revision # 01
Juanito P.Banzon
Revision # 01
Juanito P.Banzon
Revision # 01
Juanito P.Banzon
Revision # 01

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COMPETENCY BASED LEARNING MATERIAL

Sector : Industrial Arts

Qualification Title : Consumer Electronics Servicing NC II

ST. JOHN BOSCO FAITH TRAINING CENTER.INC

Module 1: Plan Training Session

Plan Training Session

Data Gathering Instrument for Trainee’s Characteristics

Language, Average grade in: Average grade in:

a. 95 and above a. 95 and above

Cultural and Ethnicity/culture:

Education & Highest Educational Attainment:

Date Developed: Document

Physical ability 1. Disabilities(if

Date Developed: Document

of activity around him and will focus better

Date Developed: Document

FORM 1.1 SELF-ASSESSMENT CHECK

CAN I…? YES NO

1. ASSEMBLE AND DISASSEMBLE CONSUMER ELECTRONIC PRODUCTS AND SYSTEMS

1.2.Solder/ De solder components to the board /

1.3.Assemble/ disassemble boards /

1.4.Test and inspect assembled products /

2.MAINTAIN AND REPAIR AUDIO-VIDEO PRODUCTS AND SYSTEMS

2.2 Diagnose faults /

2.3 Maintain/Repair Product /

2.4 Reassemble and test repaired Product /

3.MAINTAIN AND REPAIR ELECTRONICALLY-CONTROLLED DOMESTIC APPLIANCES

Date Developed: Document

CAN I…? YES NO

3.1 Prepare unit, tools, equipment and workplace for maintenance/repair /

3.2 Diagnose faults of electronically-controlled domestic appliances /

3.3 Maintain/Repair appliances /

3.4 Reassemble and test repaired appliance /

4.SERVICE AND REPAIR CELLULAR PHONES

4.2. Diagnose faults of cellular phone unit. /

4.3. Maintain/Repair cellular phone unit /

4.4. Reassemble and test repaired appliances /

4.5. Install additional/ enhancement features /

Date Developed: Document

Evidences/Proof of Current Competencies

Form 1.2: Evidence of Current Competencies acquired related to Job/Occupation

Current competencies Proof/Evidence Means of validating

1. Assemble And Disassemble Certificate of training Submitted an authenticated copy of

2. Maintain And Repair Audio- Certificate of training Submitted an authenticated copy of

3. Maintain And Repair

4. Service And Repair Cellular Certificate of training Submitted an authenticated copy of

Date Developed: Document

Identifying Training Gaps

Form 1.3 Summary of Current Competencies Versus Required Competencies

Required Units of Current Competencies Training Gaps/Requirements

1. Assemble and Disassemble Consumer Electronic Products and Systems

Solder/ Desolder components to Soldering and desoldering

Assemble/ disassemble boards Assembling and

performed in accordance with

Test and inspect assembled products Finished products are subjected

2. Maintain and Repair Audio-Video Products and Systems

Prepare unit, tools and workplace Complete check-up of audio-

Diagnose faults Systematic pre-testing

Maintain/Repair Product Personal protective equipment is

Occupational Health and

Reassemble and test repaired Repaired units are reassembled

3. Maintain and Repair Electronically-Controlled Domestic Appliances

Prepare unit, tools, equipment and Complete check-up of

Diagnose faults of electronically- Systematic pre-testing