Organizational Behavior-Model Questions

1. Process of reducing the number of employees needed to operate effectively is known as

__________________.

a. Rightsizing

b. Downsizing

c. Outsourcing

d. Lay-off

Answer- b

2. Contingent workforce does not include:

a. Full time employees

b. Part time employees

c. Subcontractors

d. Freelancers

Answer- a

3. Liaison role is to make contacts with the outside world for the benefit of the
organization. [True/False]

Answer- True

4. Interpersonal skills involve the abilities to send and receive information and to convey
and understand thoughts, feeling and attitudes. [True/False]

Answer- False

5. ________ is the process by which people filter out most stimuli so that they can deal
with the most important ones.

a. Perception

b. Perceptual selection

c. Perceptual organization
d. Perceptual interpretation

Answer- b

6. A tendency to assign attributes to someone solely on the basis of a category in which

the person has been placed is:

a. Halo effect

b. Stereotyping

c. Projection

d. Expectancy effects

Answer- b

7. _________ is not a part of perceptional process.

a. Planning

b. Selection

c. Organization

d. Interpretation

Answer- a

8. A process by which individuals learn reflex behaviour is :

a. Operant Conditioning

b. Classical Conditioning

c. Cognitive Learning

d. Programmed Learning

Answer- b

9. Diminishing return curve of learning represents

a. Reduced speed of learning

b. Performing most of the specialized routine-type jobs

c. Learning a relatively unfamiliar and unknown jobs

d. Learning a totally new skill

Answer- b

10. _____________ practice of learning consists of providing gaps in the practice sessions.

a. Part method

b. Whole method

c. Massed method

d. Distributed method

Answer- d

11. _________focuses on the comfort level of an individual in interaction with others

around him/her

a. Conscientiousness

b. Extraversion

c. Expressed behaviour

d. Inclusion

Answer- b

12. _____________aims to expand the worker’s job to include the tasks which were
previously performed by other workers:

a. Job enrichment

b. Job enlargement

c. Job rotation

d. Task variety

Answer- b
13. Gain sharing is a type of

a. Individual reward

b. Team reward

c. Organizational reward

d. None

Answer- b

14. The tendency for individuals to exert less effort while working in a group, as compared
to when they are working alone is called-

a. Groupthink

b. Risky shift

c. Social loafing

d. None of above

Answer- c

15. The decisions that are routine and repetitive decisions and are normally handled by
bureaucratic procedures are

a. Organizational decisions

b. Programmed decisions

c. Routine decisions

d. Non- Programmed decisions

Answer- b

16. ______________ is the point at which team members become aware of the problem.

a. Felt conflict

b. Perceived conflict

c. Manifest conflict

d. Latent conflict
Answer- b

17. __________ conflict occurs when two persons’ attitudes, behaviour, and actions are in
opposition.

a. Interpersonal conflict

b. Intragroup conflict

c. Intrapersonal conflict

d. Intergroup conflict

Answer- a

18. When the output of two parties is also the input of each other, it is termed
_____________

a. Reciprocal interdependence

b. Sequential interdependence

c. Pooled interdependence

d. None of the above

Answer- a

19. Changes in eating habits are ___________ consequence of stress.

a. Physiological

b. Psychological

c. Behavioural

d. None

Answer- c

20. ____________ is a characteristic of Hardiness.

a. An internal locus of control

b. Strongly committed to the activities in their lives

c. View changes as an opportunity for advancement and growth.

d. All

Answer- d