ABIMBOLA M. JEJELOYE MSc.

07824859721 | Maryamloye@gmail.com

Educati onal Background

University of Hertfordshire September 2019

MSc (Hons) Project Management in Information Technology Result: Merit
Best Graduating student in System Approaches to Managing Change (89%) and Agile development (80%)
Experience working on Scheduling and budgeting, risk management and quality management on the HRMC
dashboard project done as a teamwork.
Dissertation Title: Investigating the Critical Success Factors in Implementing Enterprise Resource Planning
(ERP) Systems across different Industries from the Perspective of ERP Consultants.

Live Projects: HRMC Dashboard

Notable Engagement

 Delivering requirements to manage the IT architecture to bring tax reporting closer to the point of
transaction, removing the need for customers to complete tax-specific returns to provide
information HMRC already holds. This will enhance digital services for businesses and agents and
delivering a better customer experience. Understanding about project was the foundation of the
reality of project management using Prince2 methodology.

 Producing a complete RACI Matrix with Work Breakdown Structure, Organisation Breakdown
Structure, risk assessment report and Schedule/budget plan. Developing a risk register of the
known risks to the successful delivery of the project, that is specific to this particular type of
project and final, Go Live, handover and training of product to HMRC users with presentation
slides and handout during training with quick quiz that will help with reflections.

University of Hertfordshire September 2018

Hertfordshire
Bachelor of Science: Business Administration and Management
Student Government Representative, Module student Representative.
Hertfordshire International College
2013- 2014
Results: English: B Quantitative methods: B Business studies: A Civil Education: A

Work Experience

Contact Centre Specialist July 2019 to Jan 2020

Morrisons - Hatfield, Hertfordshire
Responsible for receiving, monitoring and processing customer orders in a timely manner with emphasis on
accuracy and professionalism.
 Delivered an exceptional level of service to each customer by listening to concerns and answering
questions.
 Responding to escalated calls from advisor and responses to the customer for a positive outcome
 Managing resources at the office and reporting to the appointed manager every two week with
drafts of successful deliveries, constructed feedback from customers and possible outcome of the
fortnight.
Human Resource Management Compliance July 2019 to
November 2019
Royal Mail, Kings Cross London
Responsible for assisting in all stages of the recruitment cycle, from responding to enquires, arranging
interview, completing job offer paperwork and supporting successful staff induction.
 Assisting with the day to day operations of the administration duties in the Human Resource
department
 Ensuring paperwork received is scanned and stored both electronically and on the employee paper
file.
 Updated HR database with new employee information, changes in benefits and other details on
daily basis.
Assistant Administrator September 2017 to July
2018
Ocado CFC Hatfield Hertfordshire - Hatfield, Hertfordshire
 Served as an assistant to all administrative personnel and acted as a first point of contact for the
visitors.
 Create and distribute email, correspondence memos, letter, faxes and forms to the appropriate
receiver on future training.
 Known as the “go to person” for all department including quality control, accounting and
management.

Volunteering and Leadership Acti viti es

Hello Student Project Manager

University of Hertfordshire
student Ambassador Officer – Alumni and Employability (Sept 2017 to Sept 2018)
Notable engagements:
 Conducted event risk assessments for 300+ foreign students on the university’s pre-sessional summer
program and organized the annual campus wide ‘UH Employability Day’ which connected students to
career consultants.

 Organizing the fresher’s weeks in a team, strengthened my public speaking skills by delivering a
welcome speech to 4000+ students in the 2018 Fresher’s Week and re-structured the SU’s Life
Membership registration method; this change led to registrations multiplying by 15x.

Other Notable Achievements and Positi ons Held

Recipient of Employability Award (Given to under 1% of the student population annually) 2017
Student Module Representative for Risk Management and Agile development Modules 2018 on
MSc Project Management program at the University of hertfordshire
Recipient of the university of Hertfordshire International post graduate scholarship 2018

Software Skills: IBM SPSS | Adobe CC [Audition; InDesign] | MS Suite | OSM Tasking Manager [ID editor] |
Google Suite| Oracle | CRM
Other Interests: Sports and Fitness (Certified in First Aid) | Advanced Etiquette| APM member.

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