Product / Service Idea: Key functionality of the product / service.
Key Partners Key Activities Value Propositions Customer Customer Segments
Who are our Key Partners? What Key Activities does our value What value do we deliver to the Relationships For whom are we creating the value? Who are our Key Suppliers? proposition require? customer? How many potential paying What type of relationship / resources Which key resources are we Our Distribution Channels? Which one of our customer problems are customers? do each of our Customer Segments acquiring from partners? Customer Relationships? we helping to solve? Who are our most important paying expect us to establish and maintain Which key activities do Revenue Streams? What business products and services are customers? with them? partners perform? Categories: we offering to each Customer Segment? How big a market share could you Production Which ones we have established? Motivation for partnership: Which customer needs are we satisfying? capture in what time frame? Optimization and economy Problem solving How are they integrated with the rest Platform/Network Who are our competitors and how are we Reduction of risk and uncertainty of our business model? Acquisition of particular resources different? Mass Market How costly they are? and activities Price? Examples: Niche Market Segmented Personal assistance Diversified Dedicated personal assistance Multi-sided Platform Self-service Characteristics: Automated services Newness Communities Performance Co-creation Customization “Getting the job done” Key Resources Design Brand/Status Channels User Segments What Key Resources do our Value Price Through which channels do our For whom are we creating the value? Propositions require? Our Distribution Cost reduction customer segments want to be Who are our most important end Accessibility Channels? Customer Relationships? Convenience/utility reached? users? Revenue Streams? How are we reaching them now? How many potential users? How are our channels integrated? How many potential users by Which ones work best? November? Which ones are most cost-efficient? Mass Market Niche Market How are we integrating them with Segmented customer routines? Diversified Multi-sided Platform
Cost Structure Revenue Streams
What are the most important costs inherent to our business? For what value are our customer really willing to pay? How much? Which key resources are most expensive? For what do they currently pay? Which key activities are most expensive? How are they currently paying? How would they prefer to pay? How much does each revenue stream contribute to overall revenues?