Quality Assurance VS Quality Control

Category QA QC
Part of Quality Management
Part of Quality Management
focused on providing confidence
Introduction focused on fulfilling quality
that quality requirements will be
requirements
fulfilled
QC is set of activities for ensuring
QA is set of activities for ensuring
quality in products. The activities
Definition quality in the processes by which
focus on identifying defects in the
products are developed
actual products produced
QA aims to prevent defects with a
QC aims to identify & correct
focus on the process used to make
Focus defects in the finished product,
the product. It is a proactive
therefore, reactive process
quality process
The Goal of QA is to improve
The goal of QC is to identify
development and test processes
Goal defects after a product is
so that defects do not arise when
developed and before it is released
the product is being developed
Establish a good quality
management system and the Finding & eliminating sources of
assessment of its adequacy. quality problems through tools &
How
Periodic conformance audits equipment so that customer’s
(Product, Process, System) of the requirements are continually met
operations of the system
Prevention of quality problems The activities or techniques used
through planned and systematic to achieve and maintain the
What
activities including documentation product quality, process and
(FMEA, SOP, PCP, WI) service.
Everyone on the team involved in
QC is usually the responsibility of
developing the product is
Responsibility specific team that tests the
responsible for quality assurance
product for defects
(Cross-function team)
Example Verification of product/service Validation of product/service

Statistical tools & techniques can

be applied in both QA & QC. When
When statistical tools & techniques
they are applied to processes
are applied to finished products
Statistical technique (process inputs & operational
(process outputs), they are called
parameters), they are called
as Statistical Quality Control (SQC).
Statistical Process Control (SPC).
We control CTQs.

Tool QA is managerial tool QC is corrective tool