Role of Business of communication

1. Introduction:
1. what is Business communication?
1.2 Meaning, elements and feature.
1.3 Diagram of Business communication (short).
1.4 Objectives of Business communication.
1.5 Importance of Business communication.

2 Basic types of Business communication:

2.1 Four Basic types of Business communication
(2.1.1) Internal, Upward communication
(2.1.2) Internal, Downward communication
(2.1.3) External, lateral communication
(2.1.4) External communication
2.2 Purposes of having Those communication.
2.3 Benefits of Business communication.

3 Common forms and their roles Business communication:

(3.1) Common forms/Types of Business communication
➢ Verbal
➢ Written
➢ Electronic (online communication)
(3.2) Why are these communication in business important?
4 Key principles of business communication and their necessity for competitive
business field:

5 Purposes and the uses of Business communication:

(5.1) 5 Basic Purposes and the uses of Business communication
• Inform
• Influence
• Imagine
• Meet social expectation
• Express feeling
(5.2) Basic and practical example

6 Role of Business communication:

(6.1) Role of Business communication in Organization
6.1.1: Direction of communication
6.1.2: Leading
6.1.3: Rationalizing
6.1.4: problem solving
6.1.5: Conflict Management
6.1.6: Gaining Compliance

(6.2) Role of Business communication in Administration of Business Management:

The basic function of Management (planning/organizing/staffing/directing/and
controlling can not be performed well without effective communication.
(6.3) Role of Business communication in Management:

(6.3.1): Human Resource Management

(6.3.2): Hotel Management
(6.3.3): Project Management
(6.3.4): Financial Management
(6.3.5): Marketing Communication Management

(6.4) Role of Business communication in damaging / control

Damage control may be boiled down to a few specific points,
➢ Communication
➢ Responsibility
➢ Resolution
Example: ………
(6.5) Role of Business communication in ppt:

7 Importance of Business communication

8 Goals of Business communication in business or other aspects :

a) Exchanging info
b) Preparing plans and policies
c) Achieving goals
d) Increasing employees efficiency
e) Solving problem
 f) Making decision
g) Improving industrial relation
h) Publicity of goods and services
i) Removing controversies
j) Enhancing employee satisfaction
k) Enhancing loyalty

9 Advantages and disadvantages of business communication:

(9.1) Disadvantages
(9.2) How we can overcome this situation?
(9.3) Advantages

10 Conclusion: