Scribd Logo
Upload

Welcome to Scribd!

  • Adjustment Letter 2

    Uploaded by

    Mon Luffy
    30 views1 page
    A customer had complained about defective products received from Bexi-Clothes Corner. An investigation found that the dispatch section had sent the wrong consignment of defective clothes by mistake, causing embarrassment and inconvenience. Bexi-Clothes Corner sent a replacement shipment by passenger train and assured the customer of the quality. They also offered to take back the defective products and debit their own account for any losses incurred by the customer.

    Original Description:

    Original Title

    Adjustment Letter 2.docx

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    A customer had complained about defective products received from Bexi-Clothes Corner. An investigation found that the dispatch section had sent the wrong consignment of defective clothes by mistake, causing embarrassment and inconvenience. Bexi-Clothes Corner sent a replacement shipment by passenger train and assured the customer of the quality. They also offered to take back the defective products and debit their own account for any losses incurred by the customer.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    30 views1 page

    Adjustment Letter 2

    Uploaded by

    Mon Luffy
    A customer had complained about defective products received from Bexi-Clothes Corner. An investigation found that the dispatch section had sent the wrong consignment of defective clothes by mistake, causing embarrassment and inconvenience. Bexi-Clothes Corner sent a replacement shipment by passenger train and assured the customer of the quality. They also offered to take back the defective products and debit their own account for any losses incurred by the customer.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Marketing Manger

    Bexi-Clothes Corner
    South Plaza,
    Dhaka-1215.
    Ref: Your complaint regarding [product]
    Dear Sir,
    We thank you for your letter of [Date] along with/ sample of cloth for examination.
    The report that we have received just today shows that the consignment forwarded to you was the wrong
    one full of defective clothes. It was a mistake because of our dispatch section and we regret this mistake
    which has caused you both embarrassment and inconvenience. We have already sent the replacement by
    passenger train. You can be sure of the quality of cloth now sent.
    You can, of course, return the clothes to us and debit our account for the loss caused to you. We again
    regret the inconvenience to you and assure you that such mistakes will be avoided in future.
    Yours faithfully
     
    XYXZ
    Sales Manager

    You might also like