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May 5, 2023

CUSTOMER

Manila

Dear: Sir/Maam

I appreciate your email.

First of all, we would like to express our deepest apologies for the difficulties and dissatisfaction you
dealing with our recent bad experience about the reservation

We ensure that any issues will be addressed as a result of your complaint and feedback may exist and
contribute to further enhancing our service. Your feedback on the accessibility of information on the
service levels. We would appreciate it if you could provide the branch concerned with your feedback and
complaint so that we can escalate it.

You could provide us your phone number or email. Please accept our deepest apologies once more, and
we look forward to helping you.

Please feel free to contact our wooden spoon team if you need any additional support.

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