Sunset Beach Resort

I. Introduction

A resort is a place used for relaxation or recreation, attracting

visitors for vacations and/or tourism. Resorts are places, towns or sometimes
commercial establishment operated by a single company Towns which are
resorts — or where tourism or vacationing is a major part of the local activity
— are sometimes called resort towns. If they are by the sea they are called
seaside resorts. Inland resorts include ski resorts, mountain resorts and spa
towns.
Waking up in a place where your first glimpse of the day is an
endless horizon of turquoise and blue, dotted with lush tropical islands.
A holiday home created to anticipate your every whim, fitted with everything
you desire, from teaspoons to terrace furniture, ready just for you. A haven
built to the highest standard by award-winning developer Absolute and
beautifully designed and furnished by the globally renowned design team,
you.
A resort committed to providing five-star service, offering you
everything from private dining surrounded by crystal blue seas to spa
treatments in beachside cabanas.
A Private Residence Club, run by one of Asia’s premier lifestyle
resort companies, where you can realize the dream of owning a luxury beach-
front island holiday home at a fraction of the cost and reap the financial
benefits of high rental returns.
Business Name and Logo

Vicinity Map

VISION
 To be the country’s leading Resort—in the eyes of our customer, community and
people. We expect and demand the best we have to offer by always keeping our service
on top of the choice of our valued local visitors and tourists.

MISSION
The Mango Resort exists to satisfy the tourists and even our local visitors who
look for the true meaning of relaxation and beauty of God’s creation by offering the
best service that will surely satisfy our visitors on a reasonable price.

GOAL
To satisfy our valued customer and guests is the main goal of Mango Resort.
With their effort in preserving the nature, Mango Resort will soon become a model
resort in our country.

II. The Business

Description of the Project

The resort is situated on three acres of waterfront property. We are located

in the town of Mindoro, Vigan City, within a five minute walk to stores and
services. We are far enough away from the highway and train so that noise is
not a problem.

The property is fairly open with several large trees which provide our
customers with sun or shade as desired. A large portion of the area is grass
and we have 200 feet of sandy beach. A four to five foot high rock wall
separates the beach from the grass area in front of the waterfront cottages.
Access to the beach is provided by stairs on one side and a boat launch ramp
on the other. We have a safe, sandy beach for swimming, a gradual incline
into the water, separate swim and water ski floats, a water trampoline and a
shower at the boat launch to rinse off after swimming. We have a private
dock, boat launching ramp, mooring buoys and a row boat to get back and
forth from the buoys.

The cottages, all non-smoking units, are arranged in a U shape from the
beach around a central playground. We have four cottages available at the
waterfront, eight cottages we refer to as centre units on the rate sheet (they
are the second and third row back from the beach; the second row is about
50 feet from the beach; the third row is about 80 feet from the beach along
each side of the U) and two cottages we refer to as rear units on the rate
sheet (they are about 100 feet from the beach) at the back of the U. All the
playground area, except for the volleyball/badminton net and basketball
hoop, is located within the U. Within the playground area there are three
umbrella tables with four chairs each. A campfire pit (firewood is supplied) is
located at the front of the U between the waterfront cottages. Patio lighting
enhances the campfire area in the evening.
We have now set up a Sunset beach Resort facebook group which has more
photos and comments on the resort. Please feel free to check it out!

The resort also has a coin operated laundry and a pay phone.. Fax, modem,
data and e-mail services, including wireless internet, are available through the
office.

Check-in time is 3:00 pm or later and check-out is 10:00 am during summer

weekly rentals.

Product or Services
Throughout the year guest can enjoy all the amenities at the resort. You can
rent a 2 seater bike or take a stroll down to the beach, then relax in the spa.
During the summer, we offer live music, great food and fun. Check out the
Events page to see what's going on at the resort and around Sunset Beach
Resort!

Don't forget about all the exciting things to do in Sunset Beach Resort! We
are minutes away from old town Mindoro, Vigan City. The city of Vigan is
loaded with great food, beautiful wildlife and scenic views. Not only is there a
lot to see in Sunset Beach Resort, but the surrounding cities also provide
excellent dinning and adventure for the whole family.

Amenities at the resort

 WiFi (Wireless Internet Service) FREE FOR OUR CUSTOMERS
 Full hook ups
 Clean Showers and Restrooms
 Laundry Facilities
 Propane Sales
 Firewood Sales
 Outdoor Pool/Jacuzzi
  Basketball
 Pool Table
 Arcade Games
 Bike Rentals (1, 2, & 4 Seat Pedal Bikes)

Business environment

SUNSET BEACH RESORT - located on a quiet place in Mindoro, Vigan City,

set in harmony with nature, a daily beach stroll is very appropriate or big
varieties of activities are just down the beach. Or simply enjoy the perfect
twilight with the huge orange ball slowly disappearing into the sea.

Here is the place where sea lovers can enjoy the sound of the rolling waves,
the never ending music in an impeccable presentation, with pleasant
sound of waterfall that is within your reach, the perfect combination in
proximally of nature.

Products and Services

 III. Organizing and office management

The Sunset Beach Resort will be established and operated (Place) through
the stakeholders; (Names of your stakeholders). Each will be giving Php
2,000,000.00 for the initial capital of the resort to be established. The
stakeholders considered capitalists.

Name of the Proponents

The proposed project was operated by the stakeholders:

Names:

Jeffrey Gadingan

Abelardo Tappol Jr.

Ghio Panela

Edu A. Noriega

Kyra Clamania

Mary Antonette Raras

Florence Artime

Novee Jane Vita

Christopher Rapin

Glenford Inigo

Pre Operational Period

The Sunset Beach Resort will be started on January 2012 for the construction of
the building and expected to finish on September at the same year. The remaining
months of the year will use as the testing operations to the equipment’s, electricity and
resort related.

January 2012
January February March April May June July August September

Job Information

Job Specification and Rank

Job Job Description Monthly Salary Duty Qualification

Specification
President Good in 27,000
communication
skills and
related
General Good in A general
Manager communication manager is
skills and responsible for
related translating
executive
management's
goals into a
plan of action,
then delegating
the plan to the
people who
report directly
to her.

Manager 12,500 Assist visitors Managers

and delegates oversee the
entire operation
of a lodging
facility, whether
it's an economy
motel, luxury
hotel or resort.
 Managers hire
and evaluate
staff and
handle
customer
complaints and
inquiries.
Hotelier 9000-Above Assist visitors Hoteliers
and delegates manage hotels
and, in some
cases, they
may even be
the hotel
owner.
Utility 7000-Below Room boy A utility worker
performs
various tasks
that help
people get
through the day

Organizational Policies

The Sunset Beach Resort should have a good place to put in. If the resort have a
problem in their delegates/visitors/costumers, the management will be responsible. In
any accident in the pool area the management accountable in that thing. The
management will put a signage, rules and regulations of the pool area. Employees give
a best and good service to all their customers.

Rules and Regulations

 General Rules and Regulations

1. No Smoking in any building or pool area.

2. Quiet time is 10:00 pm until 7:00 am.
3. Only propane, UL approved fire pits are allowed. No burning wood of any kind.
4. Please abide by the speed limit of 5 mph in the park. There are people walking
around at all times.
5. No illegal drugs.
6. RVs over 15 years old will only be allowed in the park with the approval of
themanager.
7. No fireworks of any kind are allowed in the park.
8. No non street legal motorized scooters or bikes allowed in the park. Remote control
toys are not allowed. Bikes and skateboards are only allowed in the street.
9. Please do not put your barbecue on the wood picnic table!
10. No clothing, towels etc. to be hung out at any time.
11. Management is not responsible for loss due to fire, theft, or vandalism, nor are they
responsible for accidents.

 Site Rules

1. Sewer hose must be air tight and free of defects or leaks.

2. No outside awning enclosures.
3. No storage unites on sites. Patio furniture, barbecues, and planters only.
4. No working on RVs or any vehicle unless a certified Mobile Service is here to do the
work.
5. RVs must be kept clean. Vehicles must be washed by a professional service and we
have names of these companies in the office.
6. All sites must be kept clean and free of debris at all times.

 Pool Courtesies

1.  Children under 14 yrs. old must be accompanied by an adult at all times.

2.  No one under 14 yrs. old is allowed in the spa.
3.  No diving into the pool or running in pool area.
4.  No food allowed in the pool area.  All drinks must be in non-breakable containers.
5.  No smoking in pool area.
6.  No rafts allowed in pool
7.  Children are only to use the family pool.

 Pet Courtesies

1. Dogs must be on a leash at all times.

2. Please pick up after your dog and dispose of the waste in the appropriate trash
barrel.
3. No Rottweiler, pit bulls, or any other aggressive dog will be allowed in the park.
4. Please do not tie up your pets outside of your RV unless you will be there with them.
5. Excessive barking will not be tolerated.
6. Each RV is limited to 3 dogs.
7. No dogs allowed in the buildings or pool area.

IV. Office Operations

Operations Manual

Every business, no matter how small, needs to have standards and

developing your own set of policies and procedures (often called operations manual)
will help your business run more smoothly especially when you can't be there.

It's important to have a written system in place when you begin to hire
employees, as you'll want others to understand every detail of how you want the
business run. For instance, how do you like customers greeted when they come in the
door? Or what day of the month does you order supplies from a vendor? Where do you
keep the extra set of keys to the storage room?

The operations manual, essentially, is a tool kit for replicating your

knowledge of your business and what you do on any given day. As your business
grows, you may wish to have separate manuals for different departments or divisions.
You might also develop a basic version for entry-level employees and a more detailed
version (with sensitive information on finances, for example) for senior managers.

David Wong, a dentist in Tulsa, Okla., built his practice from the ground
up, and now has a thriving business worth more than $1 million. Wong says he was
able to train his employees— and empower them to run the operation if need be— by
writing out all his policies and procedures. Wong found it easiest to break his business
down into five categories— organization, marketing/sales, people, technology and
capital— and advises other entrepreneurs to come up with categories that make sense
for their businesses. "Think up everything you do on a daily basis, and try to put them
into one of these categories," he says. Here's how he tells other business owners to
write an operations manual:

Organization. Write out all that's involved in your daily operations. Outline who's in
charge of opening the business for the day and exactly how they should go about doing
that. Provide specific instructions: park in the back, enter through the side entrance,
unlock the door, disarm the security system, turn on all the lights, unlock all the doors
and change the sign to Open. You'll also want to write down how to answer the phone,
how to greet a customer, how to handle an angry client and any other related matters.
Marketing/sales. You'll want to keep track of basic information, such as where your
business cards, brochures, direct mail pieces and other promotional materials are
printed, and how often. You'll want to describe how leads are generated, how they are
followed up, how your company handles customer service, and anything else that has
to do with generating new and repeat business.

People. You'll want to write down all your staff positions, plus the job descriptions. For
your current staff, record details of when (and how) each employee began or ended
employment. Include a copy of your employee handbook, which covers everything from
how employees should dress to how they earn bonuses and vacations.

Technology. Outline all the machines, computers, software and equipment that you
use to keep your business up and running. Discuss how your various pieces of
technology operate, what they do, how they are maintained, who needs to use them
and how employees are trained to use them.

Capital. Include your company's financial statements and an explanation of how your

budget is made and evaluated. Cover numerous details related to your company's
financing operations, such as whether you have or are seeking loans, what to do with
profits, how you set fees or prices for your goods or services, how you handle payroll
and any details of your lease, if applicable.

Wong admits that it took some time to write out his operations manual,
but now "it is easier to see the big picture of operating a business," he says. "The task
is not so daunting. It can even be kind of fun!"

There are six (6) major Sections into which the Manual is divided. Section
1 addresses the subject of “Authority for Transactions”-- i.e., how the responsibilities
for procurement operations are transferred within the CSU from the Trustees to other
tiers of the organization. Each of the next five Sections (2-6) relates to a general class
of transaction. Section 2, for example, relates to procedural requirements common to
all transactions—primarily those for purchases, service orders, and contracts. Section 3
addresses transactions solely for commodities, while Section 4 shows requirements that
are specific for service acquisitions. Section 5 contains certain requirements that are
unique to computer edp (Information Technology) transactions. Finally, Section 6, the
last Section in the Manual, speaks to special conditions that must be addressed to
undertake the sale or lease of campus property or services. Each of the six Section
divisions is further subdivided into narratives that focus on specific aspects of the
general subject matter.
BUSINESS PROCESS

A business process is an activity or set of activities that will accomplish a

specific organizational goal. Business process management is a systematic approach to
improving those processes. Business process management is a systematic approach to
making an organization's workflow more effective, more efficient and more capable of
adapting to an ever-changing environment. A business process is an activity or set of
activities that will accomplish a specific organizational goal.

The goal of BPM is to reduce human error and miscommunication and

focus stakeholders on the requirements of their roles. BPM is a subset of infrastructure
management, an administrative area concerned with maintaining and optimizing an
organization's equipment and core operations.

There are three different kinds of BPM frameworks available in the market
today. Horizontal frameworks deal with design and development of business processes
and are generally focused on technology and reuse. Vertical BPM frameworks focus on
a specific set of coordinated tasks and have pre-built templates that can be readily
configured and deployed. Full-service BPM suites have five basic components:

 Process discovery and project scoping

 Process modeling and design

 Business rules engine

 Workflow engine

 Simulation and testing

While on-premise business process management (BPM) has been the

norm for most enterprises, advances in cloud computing have led to increased interest
in on-demand, software as a service offerings.

Business process monitoring is real-time scrutiny of an activity or set of

activities that have been set up to accomplish a specific organizational goal. Business
process monitoring is often associated with business process visibility, working
with business activity monitoring to help managers gain insight into important
transactions and processes within an enterprise. As part of a larger business process
management initiative, business process monitoring enables an organization to measure
and analyze process performance to identify critical process problems pro-actively,
using data to make decisions that will improve the speed, quality and efficiency
of business processes.

THE BUSINESS PROCESS

THE BUSINESS PROCESSLIFE CYCLE
FLOWCHART

A flowchart is a formalized graphic representation of a logic sequence, work or

manufacturing process, organization chart, or similar formalized structure. The purpose
of a flow chart is to provide people with a common language or reference point when
dealing with a project or process.
Office Layout
V. Financial Management
 Year 2012

 Assumed that the business has its operation for one year
 Mr. Gadingan and Mr. Tappol had agreed to have a partnership business and
they interested 2,000,000 each. They agreed that the sharing of profit and
losses is based on their investment. And Mr. Tappol, in addition to his share,
agreed to render his service as general manager of the business and be paid
for an additional of 10,000 monthly for his services and be deducted upon
sharing of profit.

The following are the income statement for the year of operation. (Quarterly)

January 1-April 31

Income 497,651

Less: Expenses 113,718

Inventories 49,693

Tax (bus. tax) 15,000

188,411

Net Income 309,240

May 1-August 31

Income 483,375

Less: Expenses 113,718

Inventories 57,734

Tax 15,000

186,442

Net Income 296,933

September 1-December 31

Income 481,791

Less: Expenses 113,718

Inventories 35,118

Taxes 15,000

153,836

Net Income 377,955

Profit Sharing

January 1- April 31

Mr.Tappol Mr. Gadingan

Net Income before deduction 309,240 40,000

Net Income after deduction 269,240

Profit sharing (269,240 X 50%) 134,620 134,620

Personal Taxes 18,000 18,000

Profit Shared 156,620 124,620

May 1-August 31

Mr. Tappol Mr. Gadingan

Net Income before deduction 296,933 40,000

Net Income after deduction 256,933

Profit sharing (256,933 X 50%) 128,446.67 128,466.67

Personal Tax 18,000 10,000

Profit Shared 150,466.67 188,466.67

September 1-December 31

Mr. Tappol Mr. Gadingan

Net Income before deduction 377,955 40,000 -o-

Net Income after deduction 377,955

Profit sharing (377,955 X 50%) 168,977.50 168,977

Personal Tax 18,000 10,000

Profit Shared 190,977.50 158,977.50

 For the year 2012, their business earned a total of One Million Four Hundred
Sixty Two Thousand Two Hundred Twenty Seven pesos (1,462,227) before
deductions. And they projected that in the year 2013, there will be an increase of
15% of the total income.

VI. DOCUMENTATION
Having up to date and relevant documentation is a challenge for any software
maintenance team. The key to success is to write a minimum of
documentation, but make sure that it is relevant. The details can always be
sorted out from the code. The external documentation (that is not in the
code) should focus on being a good introduction by giving an overview.
The documentation should point in the right direction to get started working
with the code base and show what modules there are. It is a bit like when
first arriving at a resort. You’d expect a map and some directional signs to
use until you’ve got to know your way around the area.

Build Documentation

The very first impression of your code is actually not the code, but the build
process. You don’t want it to be like a dark bumpy ride in the mud and sand.
It should be very clearly documented with a simple step by step procedure on
how to get it running on a new, clean machine. State clearly what
components are needed and where to get them. Include setup instructions of
components if necessary. You don’t want the build to be so complicated that
people give up.

Overview

Once a new developer can build the software it’s time to look at the code.
This is when an overall map is needed. A simple sketch of the general
application blocks and where they are located in the source tree is usually
enough.

In Code Documentation

The in code documentation is often superfluous. Don’t comment stuff that is

evident from the code. If the intention is not evident, fix the naming of the
things in the code until the intention is evident. Keep the in code
documentation to a minimum, I usually only do the XML comments for
intelligence. They make sense as they show up when a function is called,
without looking at actual code of the function.
Keep Documentation High Level

The key to successful documentation is to keep it high level. It should help a

new developer to learn the big picture of the code’s structure. It should point
out what code to start reading and how that code is related to the rest.
Keeping the documentation high level won’t only make it more useful, it will
also be a lot less to write and maintain. High level documentation also tends
to be more stable requiring fewer updates. Producing better documentation
in less time with less need for updates to it saves more time for coding.
Sample Forms of a Resort

Resort services

For every resort, the basic product offered is the same assistance - use of a
bed for a night. Beyond this similarity, there are endless ways to differentiate
your service. Services can consist of entertainment (i.e., in-room cable, on-
premises nightclub), food (i.e., chocolates on a pillow to a five-star
restaurant), communication (i.e., free local calls, wireless internet), and
condition (i.e., a pool, fitness center, spa). Reconsider whether unusual
services will be a draw for your customers or if you are good off providing the
tried and true. Anything you choose, gift the data clearly and in just adequate
detail so that readers understand the level and type of assistance provided.

The Rights for your Resort

Your marketing plan must show where you want your pricing to fall within the
market's range. The option of price ties directly to your hotel's profitability,
but also to the brand you are trying to build in the minds of customers. If you
bill your hotel as highly upscale, but price it in the middle of the pack,
customers may not believe your assertions that you are the next Ritz-Carlton.
Pricing is about finding the right price to both narrate what your resort is and
to cover costs, leaving room for profit.

Customer retention

Most of the cost of providing assistance to a buyer is in getting them to buy

for the first time. To keep a buyer returning should be significantly cheaper
than getting a new one so interpret your retention strategy. For example,
loyalty programs supply incentives for repeat visits and buyer connection
administration software can save data on the preferences and activity of
individual guests to make returning more enjoyable for them.