DHURAKIJ PUNDIT UNIVERSITY

COURSE SYLLABUS AND LESSON PLAN (มคอ .3) (MOR-KHOR-OR 3)

Course code: EN331 Course title: Language Communication at Work No. of credit:
3
Faculty: Faculty of Arts Curriculum: English
Course description:
The course aims to provide students a principles and techniques of writing, including choice of
words, sentences, and expressions; summarizing skills, writing reports, memoranda, and summaries;
written language techniques for the workplace.

Semester: 1 Academic year 2015 Year: 4

th
Instructor’s name: Aj. Mark Benesio Carace Office: 9 floor, Building 5 Phone: 274
Classroom: 7202 & 7404 Off-campus: N/A

Office hours Group 1 Group 2

Day: Monday Time: 13:30 – 15:00 Day: Tuesday Time:12:00 – 13:30
Day: Wednesday Time: 13:30 – 15:00 Day: Thursday Time:12:00 – 13:30

Students’ Learning Outcome:

from Lesson
Behavior Objectives (*) Plan
DOMAIN Evaluation Methods
Week no.
Session no.
1. Being honest to assigned In-class Writing
task/obligations without taking Writing Portfolio
advantage, plagiarism or copying. Oral Presentation
2. Being aware of and having From Week 1/1
 Zero marks for
Ethics and Morality responsible of doing the required plagiarism – Week 15/2
course activities in due time.  Deduction of
3. Respecting others opinion in marks for late
presenting written projects and submission
during oral presentation  Teacher feedback
1. Have knowledge and
Knowledge comprehension on the nature and Week1/2
concepts of report writing. Week 2/1
Lecture
Week 4/1-2
Class participation
2. Have knowledge and Week 6/1-2
Recitation
comprehension on report writing Week 8/1-2
Group Dialogues
process and different forms of Week 10/1-2
Final Exam
communication in business Week 12/1-2
organization. Final Exam
week
Intellectual Skills 1. Be able to think-plan-draft-and- In-class Writing From Week 3/1
Course Syllabus and Lesson Plan 1 - 11 FM 9-1.1 (For Students)
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 Peer Editing – Week 15/2
edit various parts and structure of
Compare-Contrast
report writing.
Activity
In-class Writing From Week 3/1
2. Be able to develop techniques Oral Presentation – Week 15/2
for writing reports and other forms Peer Editing
in business communication. Compare-Contrast
Activity
In-class Writing
3. Be able to response different Group activity
From Week 3/1
writing activity and let them Peer Editing
– Week 15/2
practice at all times. Compare-Contrast
Activity
1. Cooperate, interact and build
relations with others.
Group
Interpersonal Skills 2. Be responsible and able to work From Week 2-1
Projects/Activity
and Responsibility as a team, and to demonstrate to Week 15-2
Workshop
appropriate leadership and
followership.
1. Apply communication through
writing process effectively in
Numerical Analytical various situations. Project Presentations
Skills, Communication 2. Analyze a variety of texts and Workshops From Week 2-1
Skills and Information writings for communication Group activity to Week 15-2
Technology (IT) Skills purposes.
3. Use technologies as additional
working equipments.
Others (please specify) 1. NA
2. NA

Teaching Methods:
Teaching Methods Percentage of Total Class Hours
Lecture: 20
30
Discussion: 0
20
Case Study:
Drafting/Revising/Writing Workshops: 30

Group Activity:

Other: (specify)

Student Evaluation:

Course Syllabus and Lesson Plan 2 - 11 FM 9-1.1 (For Students)

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Formative 80%
Attendance/Class Participation 10%
Quiz 10%

Writing Portfolio Test 30%

Writing # 01 10%
Writing # 02 10%
Writing # 03 10%
Simulation Test 10%
Midterm Exam 20%
Summative 20%
Final Exam 20%

TOTAL 100%
Required Textbook: N/A
Recommend Materials: English/English Dictionary and Thesaurus
Other Required Materials:
Essay Envelopes for submitting drafts
Teacher prepared texts and materials
Supplementary handouts & PowerPoint handouts

Formatting Assignments:
The English Department expects students to submit their final written pieces in an appropriate format.
The format requires texts to:
- be submitted with a cover page or header that includes all identifying information, including
 student(s) name(s) and number(s)
 subject name, correctly spelled
 assignment type
 instructor’s name, correctly spelled
 Title of the report writing activity
- be written in Times New Roman or Arial font
- be written in font size 12 for body writing; titles and block quotes may have different sizes
- have page numbers
- have line spacing of 1.5 or double spacing
- have margins of 1 inch around the text

Failure to comply with these requirements may result in a FULL Grade per-day-late deduction in
score or the instructor’s refusal to mark the assignment until the text is submitted in the correct
format.

Course Syllabus and Lesson Plan 3 - 11 FM 9-1.1 (For Students)

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Portfolio Assessment Policy

There are some certain rules that you have to know about our Portfolio Assessment Policy. They are as
follows.

1. There are writing lessons/portfolio days assigned for each portfolio item(Please check their dates
from your course syllabus or weekly schedule). In these portfolio days, you will write the first
drafts of the tasks. Your first draft will be reviewed and marked by your partner and your course
instructor will indicate your mistakes on paper. You are expected to rewrite your task by correcting
your mistakes in the first draft. You will write at least 2 drafts for your portfolio tasks and your
course instructor may decide to increase this number. Regardless of the number of the drafts you
have written, the first draft and the final draft of each portfolio task will be marked individually.
Then, their individual scores will be added together and the total score will be obtained. This total
score will be divided by 2 in order to have your score for that particular portfolio task.

2. You have to write the first draft of the portfolio tasks in the classroom and you must submit it to the
course instructor at the end of the lesson. If you don’t submit it, you will lose half of the points
assigned to that task and you have to write it in the next writing lesson. Moreover, if you fail to
be in the classroom in the portfolio day without an official written excuse(e.g. a health report),
you will lose the half of the points assigned to the task as well and you have to write your first
draft in the next writing lesson. If you fail to be in the class without an official written excuse
again in the next writing lesson, your score for that task will be 0.

3. If you have an official written excuse for not being in the classroom in the “portfolio day”, you
have to inform your instructor about your excuse as soon as possible (via email or phone) and
write your first draft in the classroom in the next writing lesson. You will be able to continue the
process without losing points. If you fail to be in the classroom without an official written
excuse in the next writing lesson, you will lose half of the points assigned to that task and you
have to contact your course intructor for appointment to write your first draft.

4. You have to type your final drafts on a computer with the online document called “Student Project
Sheet” on top of each. Follow the given format mentioned above.

5. When you finish the final draft for a particular portfolio task, you need to submit it to your course
instructor with the first draft of the task attached. Otherwise, you will lose the half of the points
you’ve got for the first draft and your final draft will not be marked.

6. If students are having particular difficulties with the given portfolio task, they should ask for a
conference to discuss possible solutions during the instructors office hour; a reasonable extension
may be given, but only if requested at least one day in advance of the due date. Otherwise,
deadlines will be enforced.

Course Syllabus and Lesson Plan 4 - 11 FM 9-1.1 (For Students)

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Late Submissions Policy

If you fail to submit the final draft of the portfolio task on the due date, you will be able to submit it in
“The Late Submission Period” in return for the half of the points assigned to that task. “The Late
Submission Period” ends in 7 days starting from the due date. If you fail to submit your task within
“The late submission Period”, your score for that project will be 0.

Email, Portable Hard Drives, DPU Moodle/e-learning, and Facebook:

Students are expected to have an email address and a method of saving their work such as a portable
hard drive or emailing their work to themselves. Email will be used for returning electronically
submitted assignments, and sometimes for announcements and important messages regarding class. In
addition, all course materials will be available on the DPU Moodle/e-learning System. (This new
system effectively replaces LSS.) I am also using Facebook more and more as a convenient method for
announcements and messages; please add me as a Friend: http://www.facebook.com/ajarn.markcarace
. Students are expected to check the EN363 LSS site regularly.

Mobile Phones:
Students should be courteous and turn OFF mobile phones during class. Also, please do NOT set
phones to vibrate, which is distracting, too.

Course Syllabus and Lesson Plan 5 - 11 FM 9-1.1 (For Students)

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 DPU’s Plagiarism Policy

Plagiarism is an academic offense which DPU takes seriously. Each student is responsible for reading,
understanding and abiding by this policy. Plagiarism is a form of dishonesty that will not be tolerated by
DPU. Examples of plagiarism include, but are not limited to, the following examples:

1. Submitting Another Writer’s Paper: A student puts their name on someone else’s work.

2. Using Copy-And-Paste: A student copies phrases, sentences, or larger sections from a source and
pastes them into their paper without proper citation.

3. Neglecting Necessary Quotation Marks: A student fails to add the necessary quotation marks
(“…”) around the work of another.

4. Paraphrasing Without Citing Source: A student paraphrases the work of another without citing
the source of the original text.

Plagiarism is a DPU Offense: Instructors are required to report all instances of plagiarism to the Program
Director and the Director of the Language Institute. Students found to have violated this policy will at
least receive a zero (0) for the assignment or fail the whole course and receive a notation in their
academic record.

All Parties to Plagiarism are Considered Equally Guilty: If a student shares their work with another
student and the other student plagiarizes it, both students are equally guilty, as the first student enabled the
plagiarism to take place. Under no circumstances should a student make their coursework available to
other students.

Inadvertent Plagiarism
Copying someone's work is a blatant act of plagiarism. However, it is sometimes possible for a student to
plagiarize without realizing they have done so.  This generally happens when a student accidentally fails
to acknowledge the work of another. While unintentional plagiarism may be treated more leniently than
intentional plagiarism, it is nonetheless a sign of sloppiness and/or the failure to educate oneself about
plagiarism.

In any specific case, it is best to talk with your instructor if you are unsure about what is or is not
acceptable. In general, it is better to cite too much than not cite enough.

Course Syllabus and Lesson Plan 6 - 11 FM 9-1.1 (For Students)

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 Lesson Plan

Week / Topics Teaching Methods

Session Teaching topics and Activities
 Course overview &
evaluation procedure
 Getting to know you
activity
A. Course Introduction  Jointly establish class
 Course Introduction: Syllabus & Procedures rules, responsibilities
WEEK 1  Student/Teacher introductions and and students
expectations
quizzes/projects
17 - 21  Pre-test Activity
August, 2015 guidelines.
B. Communication Process  Class discussion and
 Role playing activity group interaction
 Summarize and
Checking
comprehension
/Wrap-up
 Introduction of the
lesson and its
objectives
Lesson 1: Letter In The Age Of Internet  Class discussion
 Importance of writing a letter
and group interaction
WEEK 2  Forms of letter
 Writing exercises
 Parts of the letter
and group dynamics
24 - 28
August, 2015  Questions and
Computer Writing Exercises: Answers
Letterhead making exercise  Summarize and
Checking
comprehension
/Wrap-up
 Introduction of the
lesson and its
objectives
Lesson 2: Invitation Letter  Class discussion and
 Writing invitations group interaction
WEEK 3
 Describing events  Writing exercises and
31 August – 4  Giving information about events group dynamics
September  Questions and
2015 Computer Writing Exercises:
Writing invitations activity (formal and informal) Answers
 Summarize and
Checking
comprehension /Wrap-
up
Course Syllabus and Lesson Plan 7 - 11 FM 9-1.1 (For Students)
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 Week / Topics Teaching Methods
Session Teaching topics and Activities
 Introduction of the
lesson and its
Computer Writing Exercises: objectives
Peer Editing Activity  Class discussion and
group interaction
WEEK 4  Writing exercises and
Lesson 3: Making inquiries
7 – 11 group dynamics
 Making an inquiry
September  Questions and
 Giving a reason for writing
2015 Answers
 Describing your company
 Summarize and
Checking
comprehension
/Wrap-up
 Introduction of the
lesson and its
objectives
 Class discussion and
A. Computer Writing Exercises: group interaction
WEEK 5 Writing an inquiry letter (formal and informal)  Writing exercises and
14 - 18
group dynamics
September
2015 B. Computer Writing Exercises:  Questions and
Writing a response to an inquiry activity Answers
 Summarize and
Checking
comprehension
/Wrap-up
Lesson 4: Meeting for the first time (Part 1)  Introduction of the
At Reception
lesson and its
a. Greeting visitors
b. Asking somebody’s name objectives
c. Completing a form  Class discussion and
group interaction
WEEK 6
Company visitors  Writing exercises and
21 – 25
a. Welcoming visitors to a company group dynamics
September
b. Introducing yourself  Questions and
2015
c. Taking visitors to a meeting
Answers
What do you do?  Summarize and
a. Talking about your work Checking
b. Describing your job comprehension /Wrap-
c. Asking about somebody’s job up
WEEK 7 Lesson 4: Meeting for the first time (Part 2)  Introduction of the
28 September Making visitors feel welcome lesson and its
– October 2 a. Looking after visitors objectives
2015 b. Offering visitors refreshments
 Class discussion and
c. Apologizing for a delay
group interaction

Course Syllabus and Lesson Plan 8 - 11 FM 9-1.1 (For Students)

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 Week / Topics Teaching Methods
Session Teaching topics and Activities
Small talk
 Writing exercises and
a. Making conversation
b. Checking things are OK group dynamics
c. Finding out what people like  Questions and
Answers
Introductions
 Summarize and
a. Talking about your work
Checking comprehension
b. Describing your job
/Wrap-up
c. Asking about somebody’s job
 Introduction of the
Simulation Test # 1 (10%) lesson and its
The test will be divided into two groups. objectives
 Class discussion and
Simulation Activity focuses on the following group interaction
language communication at work scenario:  Writing exercises and
WEEK 8
a. At reception
5-9 group dynamics
b. Company visitors
October 2015  Questions and
c. Making visitors feel welcome
d. Small talk Answers
e. Introductions  Summarize and
Checking
MIDTERM EXAM REVISION comprehension /Wrap-
up
MIDTERM EXAMINATION
(October 15, 2015)
Lesson 5: Interoffice Memo
a. Memo Protocol and Company Politics
b. Memo Format In-class Editing
WEEK 9
c. Memo Parts
19 - 23 Discussion
d. Questions your memo needs to answer for
October 2015
readers Group Activity
e. Memo style and tone
f. Strategies for organizing a memo
 Introduction of the
lesson and its
objectives
 Class discussion and
group interaction
WEEK 10  Writing exercises and
Interoffice Memo
26 - 31 group dynamics
Writing Activity – Computer application exercises
October 2015  Questions and
Answers
 Summarize and
Checking
comprehension
/Wrap-up
WEEK 11 Lesson 6: Writing Successful Proposals  Introduction of the
2-6 a. Proposals are persuasive plans
Course Syllabus and Lesson Plan 9 - 11 FM 9-1.1 (For Students)
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 Week / Topics Teaching Methods
Session Teaching topics and Activities
lesson and its
objectives
b. Proposals frequently are collaborative efforts  Class discussion and
c. Guidelines for writing a successful proposal group interaction
 Writing exercises and
Internal Proposals group dynamics
November
a. Some common topics for internal proposals
2015  Questions and
b. Following the proper chain of command
c. Ethically identifying and resolving readers Answers
problems  Summarize and
d. Organizing internal proposals Checking
comprehension
/Wrap-up
 Introduction of the
lesson and its
objectives
 Class discussion and
group interaction
WEEK 12 Writing Activity
9 - 13 Sales Proposals  Writing exercises and
November a. Knowing your audience and meeting its needs group dynamics
2015 b. Organizing sales proposals  Questions and
Answers
 Summarize and
Checking
comprehension /Wrap-
up
 Introduction of the
lesson and its
objectives
 Class discussion and
group interaction
WEEK 13 Lesson 7: Writing a short report
 Writing exercises and
16 - 20  A request for information
group dynamics
November  Asking for missing information
 Questions and
2015  Providing further information
Answers
 Summarize and
Checking
comprehension /Wrap-
up
WEEK 14 Lesson 7: Writing a short report (Part 2)  Introduction of the
23-27  Presenting numbers lesson and its
November  Describing trends objectives
2015  Making comparisons drawing conclusions  Class discussion and
group interaction
 Writing exercises and
Simulation Test (10%) – Part 1 group dynamics
Course Syllabus and Lesson Plan 10 - 11 FM 9-1.1 (For Students)
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 Week / Topics Teaching Methods
Session Teaching topics and Activities
 Questions and
Answers
 Summarize and
Describing Sales Graph
Checking
comprehension
/Wrap-up
 Introduction of the
lesson and its
objectives
 Class discussion and
Simulation Test (10%) – Part 2 group interaction
WEEK 15  Writing exercises and
Describing Sales Graph
30 November
group dynamics
– December
FINAL REVISION  Questions and
4, 2015
Assessment and Evaluation of the Course Answers
 Summarize and
Checking
comprehension
/Wrap-up
F I N A L E XA M I N A T I O N
December 15, 2015

Course Syllabus and Lesson Plan 11 - 11 FM 9-1.1 (For Students)

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