CASE STUDY 3

I. CHARACTERS: 

There are 4 characters: 

 Ngân (as Student A), 
 Hiếu (as Student B), 
 Khuê (as Student C) 
 Lương (as Student D)

We set up a background for us as below:

Student A and Student C are already staffs at Delaney 
Student B and Student D are employees looking for a company
A, B, C and D are friends who have known one another for a long time

II. SCENES: 

There are 3 scenes: 

 Scene 1: A and C introduce the company to B, D and persuade them to

join (because the company is facing absenteeism). After B and D are
away, A and C talk about the current problems.

3 months later
 Scene 2: A long while after B and D attend the company, C sends A the
report on absenteeism, then A chats to B (Now A is a team leader), B is
an agent. A and B solve the problem of  Task 1

A long time later

 Scene 3: 4 students hold an emergency meeting to solve the problem of
Task 2.

III. DETAILS OF THE PRESENTATION: 

1. BACKGROUND ( Scene 1): 

 A, B, C and D are friends who know each other pretty well. All of them
meet up at a cafe after a long time without seeing as often. A and C
introduce the company to B, D and persuade them to join 
  After student B and D leave the cafe,  A and C start talking about current
problems in their company 

( The conversation between us will be shown in our presentation )

2. TASK 1 ( Scene 2): 

3 months later, A is a Team leader and the manager asked her to have a one-to-
one interview with B - who had  a high level of sickness leave .
A  discusses with B to monitor the situation and reduce B’s absenteeism. 

( The conversation between us will be shown in our presentation )

3. TASK 2 ( Scene 3): 

Now A has become a management leader. A decides to hold a meeting with B,

C and D to solve the urgent problems the company is facing at the moment 

( The conversation between us will be shown in our presentation )

IV. QUESTIONS AND ANSWERS:

 
There are 2 questions we need to answer as required in the Case study 3

Question: What possible reasons could there be for the high levels of
absenteeism in Delaney? How could the company try to reduce it?

Answer:
             As the report, the possible reasons could there be for the high levels of
absenteeism in Delaney is: migraine, colds and flu, black problems and stress.
The company could reduce the absenteeism by:
  Instead of spending money on recruiting, selecting and training, they  can
use that amount of money to encourage their working passion.
  Setting up a new policy that every staff will have 8 day-off per year, and
they can use them as they desire but each day, the amount of absent
people can’t surpass 2.
 Arranging a part of staffs to work in the daytime and the other part will
work at night and they can switch the position after a week