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  • Table 1 Age: Frequency Percentage

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    Janwyne Ng
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    The document contains 13 tables summarizing survey responses about customers' perceptions of McDonald's. Table 1 shows the ages of respondents, with most being 18-20 years old. Tables 2-3 show that most respondents agree McDonald's is a good place to hang out and caters to all people. Tables 4 and 7-9 find that most customers make repeat purchases and perceive McDonald's as serving quality, affordable products with variety. Tables 5-6 note most visitors are during lunch and prefer dine-in. Tables 10-11 have mixed responses on food temperature. Tables 12-13 show most feeling McDonald's has a special relationship and offers good customer service.

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    The document contains 13 tables summarizing survey responses about customers' perceptions of McDonald's. Table 1 shows the ages of respondents, with most being 18-20 years old. Tables 2-3 show that most respondents agree McDonald's is a good place to hang out and caters to all people. Tables 4 and 7-9 find that most customers make repeat purchases and perceive McDonald's as serving quality, affordable products with variety. Tables 5-6 note most visitors are during lunch and prefer dine-in. Tables 10-11 have mixed responses on food temperature. Tables 12-13 show most feeling McDonald's has a special relationship and offers good customer service.

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    © All Rights Reserved
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    15 views4 pages

    Table 1 Age: Frequency Percentage

    Uploaded by

    Janwyne Ng
    The document contains 13 tables summarizing survey responses about customers' perceptions of McDonald's. Table 1 shows the ages of respondents, with most being 18-20 years old. Tables 2-3 show that most respondents agree McDonald's is a good place to hang out and caters to all people. Tables 4 and 7-9 find that most customers make repeat purchases and perceive McDonald's as serving quality, affordable products with variety. Tables 5-6 note most visitors are during lunch and prefer dine-in. Tables 10-11 have mixed responses on food temperature. Tables 12-13 show most feeling McDonald's has a special relationship and offers good customer service.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 4

    Table 1

    Age Frequency Percentage


    18 5 16.6%
    19 11 36.7%
    20 10 33.3%
    21 2 6.7%
    22 2 6.7%
    TOTAL 30 100%

    Table 2
    McDonald’s is a go to place for Frequency Percentage
    hangouts and coffee breaks
    Strongly Agree 14 46.7%
    Agree 15 50%
    Strongly Disagree 1 3.3
    Disagree 0 0%
    TOTAL 30 100%

    Table 3
    McDonald’s caters to all kinds Frequency Percentage
    of people
    Strongly Agree 12 40%
    Agree 15 50%
    Strongly Disagree 2 6.7%
    Disagree 1 3.3%
    TOTAL 30 100%

    Table 4
    Customer normally make a Frequency Percentage
    repeat purchase in McDonald’s
    Strongly Agree 11 36.7%
    Agree 18 60%
    Strongly Disagree 1 3.3%
    Disagree 0 0%
    TOTAL 30 100%
    Table 5
    Customers tend to visit more Frequency Percentage
    during which time of the day
    Breakfast 1 3.3%
    Lunch 27 90%
    Dinner 2 6.7%
    TOTAL 30 100%

    Table 6
    Customers prefer to Frequency Percentage
    Dine In 16 53.4%
    Take out 10 33.3%
    Have their food deliver 4 13.3%
    TOTAL 30 100%

    Table 7
    McDonald’s serves quality Frequency Percentage
    products
    Strongly Agree 6 20%
    Agree 23 76.7%
    Strongly Disagree 0 0%
    Disagree 1 3.3%
    TOTAL 30 100%

    Table 8
    McDonald’s offers affordable Frequency Percentage
    meals
    Strongly Agree 21 70%
    Agree 7 23.4%
    Strongly Disagree 1 3.3%
    Disagree 1 3.3%
    TOTAL 30 100%
    Table 9
    McDonald’s offer a wide Frequency Percentage
    variety of products
    Strongly Agree 7 23.4%
    Agree 20 66.6%
    Strongly Disagree 0 0%
    Disagree 3 10%
    TOTAL 30 100%

    Table 10
    Food is served hot and fresh Frequency Percentage
    Strongly Agree 6 20%
    Agree 21 70%
    Strongly Disagree 2 6.7%
    Disagree 1 3.3%
    TOTAL 30 100%

    Table 11
    Food is served hot and fresh Frequency Percentage
    Strongly Agree 1 3.3%
    Agree 22 73.4%
    Strongly Disagree 3 10%
    Disagree 4 13.3%
    TOTAL 30 100%

    Table 12
    McDonald’s holds a special Frequency Percentage
    relationship with their customers
    Strongly Agree 9 30%
    Agree 19 63.3%
    Strongly Disagree 2 6.7%
    Disagree 0 0%
    TOTAL 30 100%

    Table 13
    McDonald’s offers good customer Frequency Percentage
    service
    Strongly Agree 5 16.6%
    Agree 21 70%
    Strongly Disagree 2 6.7%
    Disagree 2 6.7%
    TOTAL 30 100%

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