Student A

You want to book a room at a hotel. You want a room for 4 people: 2 adults, 2 children (any
discounts?)

- sea view, balcony, bath not shower

- breakfast (included in the price?)

- stay in July for 2 weeks, no special dates

Ask about: parking – free? swimming pool, sunbeds, special activities for children- price, how far to
the beach, shopping center, when can you check in/out

Student B

You’re a receptionist. You can offer a room from 10th to 24th July (€50 per person per night)

- double bed with two extra beds for children

- 30% discount for children under 10 (ask about the children’s age)

- no room with a balcony is available, sea view – extra €5 per person per night

- check in after 12, check out before 10

Student A

You want to book a room at a hotel. You want a room for 4 people: 2 adults, 2 children (any
discounts?)

- sea view, balcony, bath not shower

- breakfast (included in the price?)

- stay in July for 2 weeks, no special dates

Ask about: parking – free? swimming pool, sunbeds, special activities for children- price, how far to
the beach, shopping center, when can you check in/out

Student B

You’re a receptionist. You can offer a room from 10th to 24th July (€50 per person per night)

- double bed with two extra beds for children

- 30% discount for children under 10 (ask about the children’s age)

- no room with a balcony is available, sea view – extra €5 per person per night

- check in after 14, check out before 12

Student A

You are on a honeymoon with your wife. You would like a double room with king-size bed. You
would like to pay by cheque. You will be staying 5 nights. You would like breakfast to be served next
morning.

- sea view, balcony, bath not shower

- breakfast (included in the price?)

- stay in June (20-25th), late check-out

Ask about: parking – free? swimming pool, sunbeds, how far to the beach, shopping center, when
can you check in/out

Student B

You’re a receptionist. You can offer a room from 10th to 23rd June

- standard double bed

- no room with a balcony is available, sea view – extra 15$ per night

- check in after 12, check out before 10

-check the information about breakfast

Student A

You are traveling alone. You would like a single room. You would like to pay with cash. You will be
staying 2 nights. You would like a wake-up call for 7:00 A.M. You need a laundry service after
travelling for a week.

balcony

- breakfast & lunch (included in the price?)

- tell the dates

Ask about: parking – free? swimming pool, sunbeds, how far to the beach, shopping center, when
can you check in/out

Student B

You’re a receptionist. You can offer only a double room from 10th to 16th July

- double bed with two extra beds for children

- 30% discount for children under 10 (ask about the children’s age)

- no room with a balcony is available, sea view – extra €5 per person per night

- check in after 14, check out before 12

Name room size number of guests how many nights method of payment

(1) How may I help you?

(2) Can I have your name please?

(3) How do you spell that?

(4) Would you like a single or a double?

(5) How many people are you traveling with?

(6) How many nights will you be staying?

(7) How will you be paying?

(8) Would you like a wake-up call?

(9) Is there anything else you would like to know?

Name room size number of guests how many nights method of payment

(1) How may I help you?

(2) Can I have your name please?

(3) How do you spell that?

(4) Would you like a single or a double?

(5) How many people are you traveling with?

(6) How many nights will you be staying?

(7) How will you be paying?

(8) Would you like a wake-up call?

(9) Is there anything else you would like to know?

Name room size number of guests how many nights method of payment

(1) How may I help you?

(2) Can I have your name please?

(3) How do you spell that?

(4) Would you like a single or a double?

(5) How many people are you traveling with?

(6) How many nights will you be staying?

(7) How will you be paying?

(8) Would you like a wake-up call?

(9) Is there anything else you would like to know?