BACOLOD CITY COLLEGE.

Fortune Towne Campus

DETAILED COURSE SYLLABUS

(Business and Technology Education Department only)

College: BUSINESS AND TECHNOLOGY EDUCATION DEPARTMENT Program: BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION
Prepared by: Reviewed/Noted by: Approved by:

RHODORA NATIAL, MEM JESSIE SOLAS BUSINESS INFORMATION SYSTEM

Instructor Dean, BSIS

Course Code: SERVCULTURE Course Name: SERVICE CULTURE

Course Credit Unit(s): 3.0 units Contact Hours for Lecture/week: 3 hrs. per week Contact Hours for Laboratory/week:

Course Requirements:
Three Exams (Prelim, Midterm, & Final)

Course Description:
The course introduces the students to the factors affecting the behavior of individuals and groups in organization focusing on
the specific factors that tend to explain behavior of individual, groups or organization. Various theories models of organizational behavior, work
group behavior motivation in life and work, and human relation among others are discussed and related to organizational procedures and phenomena.

Course Objectives/Program Outcomes:

1. To develop business students and prepare them to face the increasing challenges of our modern world of work.
Page 1 of 20
2. Expose students to the latest concepts of human behaviour so that, irrespective of the type of occupations they may hold in
the future.
3. Prepared them in meeting the challenges of the business world and taught how fit in an organization.
 Lecture:
Prelim 30%
Quizzes 30%
Class Standing 30%
Examination 40%
Total 100%

Midterm 30%
Quizzes 30%
Class Standing 30%
Examination 40%
Total 100%

Final NOTE:
40%
Quizzes 30%
Absences not exceed 20% of the total number of meetings.
Class Standing 30%
Attendance: It is very important that the student attends class. If an absence is
Examination 40%
necessary, the student is still required to make up any work missed and to stay
Pre-final 20%
current with the class topics. Absences and incomplete work will greatly affect
Final 20%
the student’s grade.
Total 100%

Over-all Total(GPA) 100%

Requires equipment for each student:
 Textbook
Teaching Facilities/Equipment  Handouts
 Ballpen
 Calculator
 LCD Projector

T1: Behavior in Business Organization, Philippine Copyright 2004

By: Ione B. Mission & Lillona P Bernabe
Textbook/ References/ Aids
Page 2 of 20
DETAILED TEACHING SYLLABUS

Teaching And
Intended Learning Equipment / Allocation
Competence KUP Topics Learning Activities References Assessment
Outcomes (ILO) Materials Of Time
(Teaching Delivery)
CMO 39 s.20006 Knowledge and Chapter 1 – Understanding and  Discuss the Nature of Science;  Textbook T1: Behavior in Oral recitation 3 hrs.
Convey ideas clearly both oral and written understanding the knowledge the Overview of  Discuss why Study  Handouts Business Quizzes
in English. factors affecting Introduction to Science and the Study of Organizational Behavior  Ballpen Organization, Lecture
Prepare, analyze, and evaluate reports, behavior of Organizational Organizational Behavior.  Describe the development of  Calculator Philippine Boardwork
proposals and concept papers. individuals and groups behavior Scientific study of  LCD Projector Copyright 2004
Demonstrate the values of fairness, in organization. Organizational Behavior; By: Ione B.
transparency, accountability, hard work,  Describe the Development of Mission & Lillona
honesty, patience, diligence, Prepare them to face Organizational Behavior; P Bernab
innovativeness and risk taking. the challenges of our  Discuss the Perspective of
Apply the principles of the different forms modern world of OrganizationalBehavior
of communication. work. And taught how
Develop the ability to access, retrieve and they fit in an
disseminate information using IT. organization.
Perform quality work.
Understand the concepts and principles of
good interpersonal relations.
Develop a wholesome personality.
Participate actively in business
associations and comply with their
policies and obligations.
 Demonstrate leadership qualities, civic-
mindedness and responsible citizenship.
Conduct environmental scanning.
Conduct feasibility study and other
business research/plan.
Explain the concepts, approaches, and
Page 3 of 20
 techniques of environmental
conservation.
Know and understand the country’s
national development thrusts, concerns
and socio-economic indicators.

DETAILED TEACHING SYLLABUS

Teaching And
Intended Learning Equipment / Allocation
Competence KUP Topics Learning Activities References Assessment
Outcomes (ILO) Materials Of Time
(Teaching Delivery)
CMO 39 s.20006 Knowledge and Chapter 2 – Understanding about  Discuss the Society in  Textbook T1: Behavior in Oral recitation 3 hrs.
Convey ideas clearly both oral and written understanding the different personality and General  Handouts Business Quizzes
in English. factors affecting Nature and scope culture of every individual  Define the Nature and  Ballpen Organization, Lecture
Prepare, analyze, and evaluate reports, behavior of (features) of in business organization. Scope of  Calculator Philippine Boardwork
proposals and concept papers. individuals and groups Organizational Organizational  LCD Projector Copyright 2004
Demonstrate the values of fairness, in organization. Behavior Behavior By: Ione B.
transparency, accountability, hard work,  Describe the nature Mission & Lillona
honesty, patience, diligence, Prepare them to face and scop of P Bernabe
innovativeness and risk taking. the challenges of our organizational
Apply the principles of the different forms modern world of behavior: Pp 21 - 44
of communication. work. And taught how a. people
Develop the ability to access, retrieve and they fit in an b. structure
disseminate information using IT. organization. c. technology
Perform quality work.  Describe the
Understand the concepts and principles of challenges and career
good interpersonal relations. development.
Develop a wholesome personality.
Participate actively in business
associations and comply with their
policies and obligations.
 Demonstrate leadership qualities, civic-
mindedness and responsible citizenship.
Conduct environmental scanning.
Conduct feasibility study and other
business research/plan.
Explain the concepts, approaches, and
techniques of environmental
conservation.
Know and understand the country’s
national development thrusts, concerns
and socio-economic indicators.

Page 4 of 20
DETAILED TEACHING SYLLABUS

Teaching And
Intended Learning Equipment / Allocation
Competence KUP Topics Learning Activities References Assessment
Outcomes (ILO) Materials Of Time
(Teaching Delivery)
CMO 39 s.20006 Knowledge and Chapter 3 – Understand the different  .Discuss and describe  Textbook T1: Behavior in Oral recitation 3 hrs.
Convey ideas clearly both oral and written understanding the motivational concept in the intrinsic and common  Handouts Business Quizzes
in English. factors affecting Motivational organization intrinsic motivation  Ballpen Organization, Lecture
Prepare, analyze, and evaluate reports, behavior of Concept  Calculator Philippine Boardwork
proposals and concept papers. individuals and groups  Define and discuss the  LCD Projector Copyright 2004
Demonstrate the values of fairness, in organization. whole individual By: Ione B.
transparency, accountability, hard work, Behavior Mission & Lillona
honesty, patience, diligence, Prepare them to face  Define effective use of P Bernabe PRELIM EXAM
innovativeness and risk taking. the challenges of our human resources
Apply the principles of the different forms modern world of  Describe achievement Pp 45 - 74
of communication. work. And taught how of organization goals.
Develop the ability to access, retrieve and they fit in an
disseminate information using IT. organization.
Perform quality work.
Understand the concepts and principles of
good interpersonal relations.
Develop a wholesome personality.
Participate actively in business
associations and comply with their
policies and obligations.
 Demonstrate leadership qualities, civic-
mindedness and responsible citizenship.
Conduct environmental scanning.
Conduct feasibility study and other
business research/plan.
Explain the concepts, approaches, and
techniques of environmental
conservation.
Know and understand the country’s
national development thrusts, concerns
and socio-economic indicators.

DETAILED TEACHING SYLLABUS

Page 5 of 20
 Teaching And
Intended Learning Equipment / Allocation
Competence KUP Topics Learning Activities References Assessment
Outcomes (ILO) Materials Of Time
(Teaching Delivery)
CMO 39 s.20006 Knowledge and Chapter 4 – Understanding about  Define psychological  Textbook T1: Behavior in Oral recitation 3 hrs.
Convey ideas clearly both oral and written understanding the different theories of needs  Handouts Business Quizzes
in English. factors affecting Theories of motivation in the  Define and discuss  Ballpen Organization, Lecture
Prepare, analyze, and evaluate reports, behavior of Motivation organization. Maslow of Hierarchy  Calculator Philippine Boardwork
proposals and concept papers. individuals and groups of needs  LCD Projector Copyright 2004
Demonstrate the values of fairness, in organization.  Discuss the different By: Ione B.
transparency, accountability, hard work, motivation factor Mission & Lillona
honesty, patience, diligence, Prepare them to face  Describe and discuss P Bernabe
innovativeness and risk taking. the challenges of our the difference between
Apply the principles of the different forms modern world of theory X and theory Y Pp 75 - 92
of communication. work. And taught how
Develop the ability to access, retrieve and they fit in an
disseminate information using IT. organization.
Perform quality work.
Understand the concepts and principles of
good interpersonal relations.
Develop a wholesome personality.
Participate actively in business
associations and comply with their
policies and obligations.
 Demonstrate leadership qualities, civic-
mindedness and responsible citizenship.
Conduct environmental scanning.
Conduct feasibility study and other
business research/plan.
Explain the concepts, approaches, and
techniques of environmental
conservation.
Know and understand the country’s
national development thrusts, concerns
and socio-economic indicators.

DETAILED TEACHING SYLLABUS

Teaching And
Intended Learning Equipment / Allocation
Competence KUP Topics Learning Activities References Assessment
Outcomes (ILO) Materials Of Time
(Teaching Delivery)
CMO 39 s.20006 Knowledge and Chapter 5 – Distinguished the different  Define and describe  Textbook T1: Behavior in Oral recitation 3 hrs.
Page 6 of 20
Convey ideas clearly both oral and written understanding the personalities theories in the Trait Theories  Handouts Business Quizzes
in English. factors affecting Personalities business organization.  Describe and define  Ballpen Organization, Lecture
Prepare, analyze, and evaluate reports, behavior of Theories Fraud Theories  Calculator Philippine Boardwork
proposals and concept papers. individuals and groups  Describe and define  LCD Projector Copyright 2004
Demonstrate the values of fairness, in organization. the Adler Theories By: Ione B.
transparency, accountability, hard work,  Define and describe Mission & Lillona
honesty, patience, diligence, Prepare them to face the Jung Theories P Bernabe
innovativeness and risk taking. the challenges of our
Apply the principles of the different forms modern world of Pp 93 - 124
of communication. work. And taught how
Develop the ability to access, retrieve and they fit in an
disseminate information using IT. organization.
Perform quality work.
Understand the concepts and principles of
good interpersonal relations.
Develop a wholesome personality.
Participate actively in business
associations and comply with their
policies and obligations.
 Demonstrate leadership qualities, civic-
mindedness and responsible citizenship.
Conduct environmental scanning.
Conduct feasibility study and other
business research/plan.
Explain the concepts, approaches, and
techniques of environmental
conservation.
Know and understand the country’s
national development thrusts, concerns
and socio-economic indicators.

DETAILED TEACHING SYLLABUS

Teaching And
Intended Learning Equipment / Allocation
Competence KUP Topics Learning Activities References Assessment
Outcomes (ILO) Materials Of Time
(Teaching Delivery)
CMO 39 s.20006 Knowledge and Chapter 6 Knowledge and  Describe the Nature of  Textbook T1: Behavior in Oral recitation 3 hrs.
Convey ideas clearly both oral and written understanding the understanding about Motivation  Handouts Business Quizzes
in English. factors affecting Team management , meaning and  Describe and explain  Ballpen Organization, Lecture
Prepare, analyze, and evaluate reports, behavior of Management concept. the team  Calculator Philippine Boardwork
proposals and concept papers. individuals and groups Meaning and management ,  LCD Projector Copyright 2004
Demonstrate the values of fairness, in organization. Concept meaning and concept By: Ione B.
transparency, accountability, hard work,  Discuss the Mission & Lillona
honesty, patience, diligence, Prepare them to face characteristic of P Bernabe MIDTERM
Page 7 of 20
 innovativeness and risk taking. the challenges of our effective teams EXAM
Apply the principles of the different forms modern world of  Discuss the steps in Pp 125 - 152
of communication. work. And taught how building effective
Develop the ability to access, retrieve and they fit in an teams
disseminate information using IT. organization.  Describe the team
Perform quality work. advantage and dis
Understand the concepts and principles of advantage.
good interpersonal relations.
Develop a wholesome personality.
Participate actively in business
associations and comply with their
policies and obligations.
 Demonstrate leadership qualities, civic-
mindedness and responsible citizenship.
Conduct environmental scanning.
Conduct feasibility study and other
business research/plan.
Explain the concepts, approaches, and
techniques of environmental
conservation.
Know and understand the country’s
national development thrusts, concerns
and socio-economic indicators.

DETAILED TEACHING SYLLABUS

Teaching And
Intended Learning Equipment / Allocation
Competence KUP Topics Learning Activities References Assessment
Outcomes (ILO) Materials Of Time
(Teaching Delivery)
CMO 39 s.20006 Knowledge and Chapter 7 Understanding about  Describe the  Textbook T1: Behavior in Oral recitation 3 hrs.
Convey ideas clearly both oral and written understanding the Ethical issues in business Significance of health  Handouts Business Quizzes
in English. factors affecting Ethical Issues in organization. and safety  Ballpen Organization, Lecture
Prepare, analyze, and evaluate reports, behavior of Organizational  Define transparency  Calculator Philippine Boardwork
proposals and concept papers. individuals and groups Behavior and technology  LCD Projector Copyright 2004
Demonstrate the values of fairness, in organization.  Discuss the fair By: Ione B.
transparency, accountability, hard work, working condition Mission & Lillona
honesty, patience, diligence, Prepare them to face  Discuss the different P Bernabe
innovativeness and risk taking. the challenges of our reward and wages
Apply the principles of the different forms modern world of system Pp 153 - 178
of communication. work. And taught how  Discuss the different
Develop the ability to access, retrieve and they fit in an issues facing
disseminate information using IT. organization. employees and
Perform quality work. managers
Understand the concepts and principles of
Page 8 of 20
 good interpersonal relations.
Develop a wholesome personality.
Participate actively in business
associations and comply with their
policies and obligations.
 Demonstrate leadership qualities, civic-
mindedness and responsible citizenship.
Conduct environmental scanning.
Conduct feasibility study and other
business research/plan.
Explain the concepts, approaches, and
techniques of environmental
conservation.
Know and understand the country’s
national development thrusts, concerns
and socio-economic indicators.

DETAILED TEACHING SYLLABUS

Teaching And
Intended Learning Equipment / Allocation
Competence KUP Topics Learning Activities References Assessment
Outcomes (ILO) Materials Of Time
(Teaching Delivery)
CMO 39 s.20006 Knowledge and Chapter 8 Knowledge and  Describe the different  Textbook T1: Behavior in Oral recitation 3 hrs.
Convey ideas clearly both oral and written understanding the understanding about characteristic of  Handouts Business Quizzes
in English. factors affecting Leadership and different style of leadership leadership  Ballpen Organization, Lecture
Prepare, analyze, and evaluate reports, behavior of Communication and communication.  Enumerate the  Calculator Philippine Boardwork
proposals and concept papers. individuals and groups different leadership  LCD Projector Copyright 2004
Demonstrate the values of fairness, in organization. factor By: Ione B.
transparency, accountability, hard work,  Describe and discuss Mission & Lillona
honesty, patience, diligence, Prepare them to face the different qualities P Bernabe
innovativeness and risk taking. the challenges of our of a successful leaders
Apply the principles of the different forms modern world of  Identify and discuss Pp 179 - 210
of communication. work. And taught how the importance of
Develop the ability to access, retrieve and they fit in an leadership
disseminate information using IT. organization.
Perform quality work.
Understand the concepts and principles of
good interpersonal relations.
Develop a wholesome personality.
Participate actively in business
associations and comply with their
policies and obligations.

Page 9 of 20
 Demonstrate leadership qualities, civic-
mindedness and responsible citizenship.
Conduct environmental scanning.
Conduct feasibility study and other
business research/plan.
Explain the concepts, approaches, and
techniques of environmental
conservation.
Know and understand the country’s
national development thrusts, concerns
and socio-economic indicators.

DETAILED TEACHING SYLLABUS

Teaching And
Intended Learning Equipment / Allocation
Competence KUP Topics Learning Activities References Assessment
Outcomes (ILO) Materials Of Time
(Teaching Delivery)
CMO 39 s.20006 Knowledge and Chapter 9 – Knowledge and  Define the  Textbook T1: Behavior in Oral recitation 3 hrs.
Convey ideas clearly both oral and written understanding the understanding about the characteristic  Handouts Business Quizzes
in English. factors affecting Organization Organization Development. Organizational  Ballpen Organization, Lecture
Prepare, analyze, and evaluate reports, behavior of Development development  Calculator Philippine Boardwork
proposals and concept papers. individuals and groups  Define and discuss the  LCD Projector Copyright 2004
Demonstrate the values of fairness, in organization. objectives of By: Ione B.
transparency, accountability, hard work, organizational Mission & Lillona
honesty, patience, diligence, Prepare them to face development P Bernabe
innovativeness and risk taking. the challenges of our  Define and discuss FINAL EXAM
Apply the principles of the different forms modern world of organizational Pp 213 - 236
of communication. work. And taught how strategies
Develop the ability to access, retrieve and they fit in an  Discuss the
disseminate information using IT. organization. organizational
Perform quality work. development
Understand the concepts and principles of intervention
good interpersonal relations.
Develop a wholesome personality.
Participate actively in business
associations and comply with their
policies and obligations.
 Demonstrate leadership qualities, civic-
mindedness and responsible citizenship.
Conduct environmental scanning.
Conduct feasibility study and other
business research/plan.
Explain the concepts, approaches, and
techniques of environmental
conservation.
Page 10 of 20
Know and understand the country’s
national development thrusts, concerns
and socio-economic indicators.

BACOLOD CITY COLLEGE.

Fortune Town Campus

COURSE OUTLINE
(Scope & Sequence)
SECOND SEMESTER
Course : SERVICE CULTURE (SERV CULTURE)
No. of Hours : 54 hrs.

No. of Hours AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER

UNITS/TOPICS/SUBJECT MATTER
WEEK WEEK WEEK WEEK WEEK
LEC. LAB. 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
PRE- LIM
Chapter 1 – Introduction to the Organizational Behavior 3
Chapter 2 – Nature and Scope (Features) of Organizational Behavior 3
Chapter 3 – Motivational Concept 3
MID- TERM
Chapter 4 – Theories of Motivation 3
Chapter 5 – Personalities Theories 3
Chapter 6 – Team Management- Meaning and Concept 3
FINAL
Chapter 7 – Ethical issues in Organizational Behavior 3
Chapter 8 – Leadership and Communication 3
Chapter 9 – Organization Development 3

27

Page 11 of 20
 BACOLOD CITY COLLEGE.
Furtune Towne Campus

INSTRUCTOR’S GUIDE
Code: CMO No. 39 Series of 2006

Competence:
 Convey ideas clearly both oral and written in English.  Develop a wholesome personality.
 Participate
 Prepare, analyze, and evaluate reports, proposals and concept papers.
actively in business associations and comply with their policies and obligations.
SERVICE CULTURE  Demonstrate leadership qualities, civic-mindedness and responsible citizenship.
 Demonstrate the values of fairness, transparency, accountability, hard work, honesty, patience,
diligence, innovativeness and risk taking.  Conduct environmental scanning.
 Conduct feasibility study and other business research/plan.
 Apply the principles of the different forms of communication.
 Explain the
 Develop the ability to access, retrieve and disseminate information concepts,
using IT. approaches, and techniques of environmental conservation.
 Perform quality work.  Know and understand the country’s national development thrusts, concerns and socio-economic
indicators.
 Understand the concepts and principles of good interpersonal relations.
INTENDED References Remarks/
TEACHING AND LEARNING Teaching Assessment TIME
(KUP) LEARNING (STCW/IMO/M Date
TOPICS ACTIVITIES Aids/Materials Methods/ Tasks FRAME
OUTCOMES (ILO) C/CHED) Accomplished
Knowledge and Chapter 1 The rationale for T1:  Discuss the knowledge of  Textbook Oral recitation 3 hrs.
understanding the – People, ORGANIZATIONA improving an organization  Handouts Quizzes
factors affecting Organization and L THEORY effectiveness;  Ballpen Lecture
AND BEHAVIOUR
behavior of Introductio Organization itself STUDY  Discuss about the interaction  Calculator Boardwork
individuals and groups n to the and the rapid MATERIAL between people , organization and  LCD Projector
in organization. Organizati changing due to MASTER OF organization itself;
onal cultural, ethical and COMMERCE  Describe the study of rapid
Paper MC1C5
Prepare them to face Behavior business changing due to cultural, ethical, PRE
By: BAIJUMON.P
the challenges of our environment. ASSITANT
business environment; LIM
modern world of PROFESSOR EXAM
work. And taught how PG DEPARTMENT OF
they fit in an COMMERCE
organization. GOVT. COLLEGE
MALAPPURAM

Pp 1 - 05

Time Started: ____________ Monitored and Supervised by:

Time Ended: _____________
Name of Instructor: __________________________ Name: _____________________________
Date: _____________

Page 12 of 20
 BACOLOD CITY COLLEGE.
Furtune Towne Campus

INSTRUCTOR’S GUIDE
Code: CMO No. 39 Series of 2006

Competence:
 Convey ideas clearly both oral and written in English.  Develop a wholesome personality.
 Participate
 Prepare, analyze, and evaluate reports, proposals and concept papers.
actively in business associations and comply with their policies and obligations.
SERVICE CULTURE  Demonstrate leadership qualities, civic-mindedness and responsible citizenship.
 Demonstrate the values of fairness, transparency, accountability, hard work, honesty, patience,
diligence, innovativeness and risk taking.  Conduct environmental scanning.
 Conduct feasibility study and other business research/plan.
 Apply the principles of the different forms of communication.
 Explain the
 Develop the ability to access, retrieve and disseminate information concepts,
using IT. approaches, and techniques of environmental conservation.
 Perform quality work.  Know and understand the country’s national development thrusts, concerns and socio-economic
indicators.
 Understand the concepts and principles of good interpersonal relations.
INTENDED References TIME
TEACHING AND LEARNING Teaching Assessment Remarks/ Date
(KUP) LEARNING (STCW/IMO/M FRAM
TOPICS ACTIVITIES Aids/Materials Methods/ Tasks Accomplished
OUTCOMES (ILO) C/CHED) E
Knowledge and Chapter 2 Understanding T1:  Discuss about people  Textbook Oral recitation 3 hrs.
understanding the – about different ORGANIZATIONA  Define the different structure  Handouts Quizzes
factors affecting people, structures, L THEORY of organizational behavior  Ballpen Lecture
AND BEHAVIOUR
behavior of Nature and technology, social STUDY  Describe the technology that  Calculator Boardwork
individuals and groups Scope system and MATERIAL organizational behavior uses.  LCD Projector
in organization. (Features) challenges and MASTER OF  Describe about social system
of career development COMMERCE  Describe and discuss the
Paper MC1C5
Prepare them to face Organizati organizational challenges and career
By: BAIJUMON.P
the challenges of our onal behavior. ASSITANT
development in organizational
modern world of Behavior PROFESSOR behavior
work. And taught how PG DEPARTMENT OF
they fit in an COMMERCE
organization. GOVT. COLLEGE
MALAPPURAM

Pp 08 - 14

Time Started: ____________ Monitored and Supervised by:

Time Ended: _____________
Name of Instructor: __________________________ Name: _____________________________
Date: _____________

BACOLOD CITY COLLEGE.

Page 13 of 20
 Fortune Towne Campus

INSTRUCTOR’S GUIDE
Code: CMO No. 39 Series of 2006

Competence:
 Convey ideas clearly both oral and written in English.  Develop a wholesome personality.
 Participate
 Prepare, analyze, and evaluate reports, proposals and concept papers.
actively in business associations and comply with their policies and obligations.
SERVICE CULTURE  Demonstrate leadership qualities, civic-mindedness and responsible citizenship.
 Demonstrate the values of fairness, transparency, accountability, hard work, honesty, patience,
diligence, innovativeness and risk taking.  Conduct environmental scanning.
 Conduct feasibility study and other business research/plan.
 Apply the principles of the different forms of communication.
 Explain the
 Develop the ability to access, retrieve and disseminate information concepts,
using IT. approaches, and techniques of environmental conservation.
 Perform quality work.  Know and understand the country’s national development thrusts, concerns and socio-economic
indicators.
 Understand the concepts and principles of good interpersonal relations.
INTENDED References TIME
TEACHING AND LEARNING Teaching Assessment Remarks/ Date
(KUP) LEARNING (STCW/IMO/M FRAM
TOPICS ACTIVITIES Aids/Materials Methods/ Tasks Accomplished
OUTCOMES (ILO) C/CHED) E
Knowledge and Chapter 3 Understand about T1:  Define and discuss the  Textbook Oral recitation 3 hrs.
understanding the – extrinsic and ORGANIZATIONA extrinsic and common  Handouts Quizzes
factors affecting common extrinsic L THEORY extrinsic motivation  Ballpen Lecture
AND BEHAVIOUR
behavior of Motivation motivation to attain STUDY  Discuss the effective use of  Calculator Boardwork
individuals and groups al Concept better result and MATERIAL human resource  LCD Projector
in organization. achievement of MASTER OF  Discuss the achievement of
organizational goals. COMMERCE organizational goals.
Paper MC1C5
Prepare them to face MIDT
By: BAIJUMON.P
the challenges of our ASSITANT
ERM
modern world of PROFESSOR EXA
work. And taught how PG DEPARTMENT OF M
they fit in an COMMERCE
organization. GOVT. COLLEGE
MALAPPURAM

Pp 38 - 41

Time Started: ____________ Monitored and Supervised by:

Time Ended: _____________
Name of Instructor: __________________________ Name: _____________________________
Date: _____________

Page 14 of 20
 BACOLOD CITY COLLEGE.
Fortune Towne Campus

INSTRUCTOR’S GUIDE
Code: CMO No. 39 Series of 2006

Competence:
 Convey ideas clearly both oral and written in English.  Develop a wholesome personality.
 Participate
 Prepare, analyze, and evaluate reports, proposals and concept papers.
actively in business associations and comply with their policies and obligations.
SERVICE CULTURE  Demonstrate leadership qualities, civic-mindedness and responsible citizenship.
 Demonstrate the values of fairness, transparency, accountability, hard work, honesty, patience,
diligence, innovativeness and risk taking.  Conduct environmental scanning.
 Conduct feasibility study and other business research/plan.
 Apply the principles of the different forms of communication.
 Explain the
 Develop the ability to access, retrieve and disseminate information concepts,
using IT. approaches, and techniques of environmental conservation.
 Perform quality work.  Know and understand the country’s national development thrusts, concerns and socio-economic
indicators.
 Understand the concepts and principles of good interpersonal relations.
INTENDED References TIME
TEACHING AND LEARNING Teaching Assessment Remarks/ Date
(KUP) LEARNING (STCW/IMO/M FRAM
TOPICS ACTIVITIES Aids/Materials Methods/ Tasks Accomplished
OUTCOMES (ILO) C/CHED) E
Knowledge and Chapter 4 Understanding T1:  Textbook Oral recitation 3 hrs.
understanding the – about the Maslow ORGANIZATIONA  Discuss the Psychological  Handouts Quizzes
factors affecting Hierarchy of needs, L THEORY  Ballpen Lecture
AND BEHAVIOUR
needs of a people.
behavior of Theories motivation factor STUDY  Study of Maslow Hierarchy of  Calculator Boardwork
individuals and groups of and comparison of MATERIAL Needs.  LCD Projector
in organization. Motivation theory X and Y. MASTER OF  Implication for management
COMMERCE
Paper MC1C5
and motivation factor.
Prepare them to face  Comparison of Theory X and
By: BAIJUMON.P
the challenges of our ASSITANT Theory Y.
modern world of PROFESSOR
work. And taught how PG DEPARTMENT OF
they fit in an COMMERCE
organization. GOVT. COLLEGE
MALAPPURAM

Pp 42 - 63

Time Started: ____________ Monitored and Supervised by:

Time Ended: _____________
Name of Instructor: __________________________ Name: _____________________________
Date: _____________

Page 15 of 20
 BACOLOD CITY COLLEGE.
Fortune Towne Campus

INSTRUCTOR’S GUIDE
Code: CMO No. 39 Series of 2006

Competence:
 Convey ideas clearly both oral and written in English.  Develop a wholesome personality.
 Participate
 Prepare, analyze, and evaluate reports, proposals and concept papers.
actively in business associations and comply with their policies and obligations.
SERVICE CULTURE  Demonstrate leadership qualities, civic-mindedness and responsible citizenship.
 Demonstrate the values of fairness, transparency, accountability, hard work, honesty, patience,
diligence, innovativeness and risk taking.  Conduct environmental scanning.
 Conduct feasibility study and other business research/plan.
 Apply the principles of the different forms of communication.
 Explain the
 Develop the ability to access, retrieve and disseminate information concepts,
using IT. approaches, and techniques of environmental conservation.
 Perform quality work.  Know and understand the country’s national development thrusts, concerns and socio-economic
indicators.
 Understand the concepts and principles of good interpersonal relations.
INTENDED References TIME
TEACHING AND LEARNING Teaching Assessment Remarks/ Date
(KUP) LEARNING (STCW/IMO/MC/ FRA
TOPICS ACTIVITIES Aids/Materials Methods/ Tasks Accomplished
OUTCOMES (ILO) CHED) ME
Knowledge and Chapter 5 Distinguished the T1:  Define and discuss the Trait  Textbook Oral recitation 3 hrs.
understanding the – different theories of Theories  Handouts Quizzes
factors affecting motivation . ORGANIZATIONAL  Define and discuss the Freud  Ballpen Lecture
behavior of Personaliti THEORY  Calculator Boardwork
Theories
AND BEHAVIOUR
individuals and groups es STUDY MATERIAL  Define and discuss the Adler  LCD Projector
in organization. Theories MASTER OF Theories
COMMERCE  Define and discuss the Jung
Prepare them to face Paper MC1C5
Theories
the challenges of our By: BAIJUMON.P
modern world of ASSITANT
PROFESSOR
work. And taught how
PG DEPARTMENT OF
they fit in an COMMERCE
organization. GOVT. COLLEGE
MALAPPURAM

Pp 70 - 72

Time Started: ____________ Monitored and Supervised by:

Time Ended: _____________
Name of Instructor: __________________________ Name: _____________________________
Date: ____________

BACOLOD CITY COLLEGE.

Page 16 of 20
 Fortune Towne Campus

INSTRUCTOR’S GUIDE
Code: CMO No. 39 Series of 2006

Competence:
 Convey ideas clearly both oral and written in English.  Develop a wholesome personality.
 Participate
 Prepare, analyze, and evaluate reports, proposals and concept papers.
actively in business associations and comply with their policies and obligations.
SERVICE CULTURE  Demonstrate leadership qualities, civic-mindedness and responsible citizenship.
 Demonstrate the values of fairness, transparency, accountability, hard work, honesty, patience,
diligence, innovativeness and risk taking.  Conduct environmental scanning.
 Conduct feasibility study and other business research/plan.
 Apply the principles of the different forms of communication.
 Explain the
 Develop the ability to access, retrieve and disseminate information concepts,
using IT. approaches, and techniques of environmental conservation.
 Perform quality work.  Know and understand the country’s national development thrusts, concerns and socio-economic
indicators.
 Understand the concepts and principles of good interpersonal relations.
INTENDED References TIME
TEACHING AND LEARNING Teaching Assessment Remarks/ Date
(KUP) LEARNING (STCW/IMO/MC/ FRA
TOPICS ACTIVITIES Aids/Materials Methods/ Tasks Accomplished
OUTCOMES (ILO) CHED) ME
Knowledge and Chapter 6 Knowledge and T1:  Describe the team  Textbook Oral recitation 3 hrs.
understanding the understanding of ORGANIZATIONAL management  Handouts Quizzes
factors affecting Team team management, THEORY Ballpen Lecture
AND BEHAVIOUR  Describe the different types 
behavior of Manageme types of teams, STUDY MATERIAL of team management  Calculator Boardwork
individuals and groups nt characteristic of MASTER OF  Discuss the different  LCD Projector
in organization. Meaning effective teams, COMMERCE characteristic of effective
and steps to building an Paper MC1C5
teams
Prepare them to face Concept effective teams and By: BAIJUMON.P MID
ASSITANT  Discuss the step to building
the challenges of our team advantage and an effective teams TER
PROFESSOR
modern world of disadvantage. PG DEPARTMENT OF  Describe and discuss the M
work. And taught how COMMERCE team advantage and dis EXA
they fit in an GOVT. COLLEGE advantage M
organization. MALAPPURAM

Pp 108 - 113

Time Started: ____________ Monitored and Supervised by:

Time Ended: _____________
Name of Instructor: __________________________ Name: _____________________________
Date: _____________

BACOLOD CITY COLLEGE.

Fortune Towne Campus

Page 17 of 20
 INSTRUCTOR’S GUIDE
Code: CMO No. 39 Series of 2006

Competence:
 Convey ideas clearly both oral and written in English.  Develop a wholesome personality.
 Participate
 Prepare, analyze, and evaluate reports, proposals and concept papers.
actively in business associations and comply with their policies and obligations.
SERVICE CULTURE  Demonstrate leadership qualities, civic-mindedness and responsible citizenship.
 Demonstrate the values of fairness, transparency, accountability, hard work, honesty, patience,
diligence, innovativeness and risk taking.  Conduct environmental scanning.
 Conduct feasibility study and other business research/plan.
 Apply the principles of the different forms of communication.
 Explain the
 Develop the ability to access, retrieve and disseminate information concepts,
using IT. approaches, and techniques of environmental conservation.
 Perform quality work.  Know and understand the country’s national development thrusts, concerns and socio-economic
indicators.
 Understand the concepts and principles of good interpersonal relations.
INTENDED References TIME
TEACHING AND LEARNING Teaching Assessment Remarks/ Date
(KUP) LEARNING (STCW/IMO/MC/ FRA
TOPICS ACTIVITIES Aids/Materials Methods/ Tasks Accomplished
OUTCOMES (ILO) CHED) ME
Knowledge and Chapter 7 Understanding the T1  Describe the employees self  Textbook Oral recitation 3 hrs.
understanding the factor that influence perception  Handouts Quizzes
factors affecting Ethical the development ORGANIZATIONAL  Define hour supervision  Ballpen Lecture
behavior of Issues in and morale of THEORY  Calculator Boardwork
AND BEHAVIOUR
 Discuss and provide
individuals and groups Organizati employees, the STUDY MATERIAL employee reward that are  LCD Projector
in organization. onal theories of MASTER OF valued
Behavior motivation that COMMERCE  Treating employee as
Prepare them to face affect morale and Paper MC1C5
individual and discuss the
the challenges of our performance. By: BAIJUMON.P
money as motivation
modern world of ASSITANT
PROFESSOR
work. And taught how
PG DEPARTMENT OF
they fit in an COMMERCE
organization. GOVT. COLLEGE
MALAPPURAM

Pp 82 - 85

Time Started: ____________ Monitored and Supervised by:

Time Ended: _____________
Name of Instructor: __________________________ Name: _____________________________
Date: _____________

BACOLOD CITY COLLEGE.

Fortune Towne Campus

INSTRUCTOR’S GUIDE
Page 18 of 20
 Code: CMO No. 39 Series of 2006

Competence:
 Convey ideas clearly both oral and written in English.  Develop a wholesome personality.
 Participate
 Prepare, analyze, and evaluate reports, proposals and concept papers.
actively in business associations and comply with their policies and obligations.
SERVICE CULTURE  Demonstrate leadership qualities, civic-mindedness and responsible citizenship.
 Demonstrate the values of fairness, transparency, accountability, hard work, honesty, patience,
diligence, innovativeness and risk taking.  Conduct environmental scanning.
 Conduct feasibility study and other business research/plan.
 Apply the principles of the different forms of communication.
 Explain the
 Develop the ability to access, retrieve and disseminate information concepts,
using IT. approaches, and techniques of environmental conservation.
 Perform quality work.  Know and understand the country’s national development thrusts, concerns and socio-economic
 Understand the concepts and principles of good interpersonalindicators.
relations.
INTENDED References TIME
TEACHING AND LEARNING Teaching Assessment Remarks/ Date
(KUP) LEARNING (STCW/IMO/MC/ FRA
TOPICS ACTIVITIES Aids/Materials Methods/ Tasks Accomplished
OUTCOMES (ILO) CHED) ME
Knowledge and Chapter 8 Knowledge and T1:  Describe the characteristic of  Textbook Oral recitation 3 hrs.
understanding the understanding leadership  Handouts Quizzes
factors affecting Leadership about the ORGANIZATIONAL  Describe the different factor of a  Ballpen Lecture
behavior of and characteristic of THEORY leadership  Calculator Boardwork
AND BEHAVIOUR  Describe the different factor of a
individuals and groups Communic leadership and STUDY MATERIAL
 LCD Projector
in organization. ation factor , importance successful leader
MASTER OF
and qualities of  Discuss the importance of leadership
COMMERCE
Prepare them to face successful Paper MC1C5
the challenges of our leadership . By: BAIJUMON.P
modern world of ASSITANT
PROFESSOR
work. And taught how
PG DEPARTMENT OF
they fit in an COMMERCE
organization. GOVT. COLLEGE
MALAPPURAM

Pp 114 - 130

Time Started: ____________ Monitored and Supervised by:

Time Ended: _____________
Name of Instructor: __________________________ Name: _____________________________
Date: _____________

BACOLOD CITY COLLEGE.

Fortune Towne Campus

INSTRUCTOR’S GUIDE
Page 19 of 20
 Code: CMO No. 39 Series of 2006

Competence:
 Convey ideas clearly both oral and written in English.  Develop a wholesome personality.
 Participate
 Prepare, analyze, and evaluate reports, proposals and concept papers.
actively in business associations and comply with their policies and obligations.
SERVICE CULTURE  Demonstrate leadership qualities, civic-mindedness and responsible citizenship.
 Demonstrate the values of fairness, transparency, accountability, hard work, honesty, patience,
diligence, innovativeness and risk taking.  Conduct environmental scanning.
 Conduct feasibility study and other business research/plan.
 Apply the principles of the different forms of communication.
 Explain the
 Develop the ability to access, retrieve and disseminate information concepts,
using IT. approaches, and techniques of environmental conservation.
 Perform quality work.  Know and understand the country’s national development thrusts, concerns and socio-economic
indicators.
 Understand the concepts and principles of good interpersonal relations.
INTENDED References TIME
TEACHING AND LEARNING Teaching Assessment Remarks/ Date
(KUP) LEARNING (STCW/IMO/MC/ FRA
TOPICS ACTIVITIES Aids/Materials Methods/ Tasks Accomplished
OUTCOMES (ILO) CHED) ME
Knowledge and Chapter 9 Knowledge and T1:  Define the characteristic of  Textbook Oral recitation 3 hrs.
understanding the – understanding about ORGANIZATIONAL organizational development  Handouts Quizzes
factors affecting the characteristic, THEORY Ballpen Lecture
AND BEHAVIOUR  Define the objectives and 
behavior of Organizati objectives, process STUDY MATERIAL process of organizational  Calculator Boardwork
individuals and groups onal and strategies of MASTER OF development  LCD Projector
in organization. Developm Organizational COMMERCE  Discuss the organizational
ent Development . Paper MC1C5
strategies and organizational
Prepare them to face By: BAIJUMON.P
ASSITANT
development intervention.
the challenges of our FINA
PROFESSOR
modern world of PG DEPARTMENT OF L
work. And taught how COMMERCE EXA
they fit in an GOVT. COLLEGE M
organization. MALAPPURAM

Pp 173 - 179

Time Started: ____________ Monitored and Supervised by:

Time Ended: _____________
Name of Instructor: __________________________ Name: _____________________________
Date: __________

Page 20 of 20