KELLY R.

MORROW

Krmorrow1@usi.eagles.edu  626 A Watson Lane Henderson, KY  270-577-3216

SUMMARY
 
Superb communication interpersonal organizational and time management abilities. Productive and efficient
professional with management, office and patient care experience. Excellent communication, organizational and
time management abilities. Well versed in medical terminology, many computer systems and most office
equipment.
 
SKILLS
 
 Filing  Highly Organized
 Basic Logistics  Team Player
 Communications   Typing Rate of 60 Words Per Min
 Correspondence  Bookkeeping
 Payroll  Management

PROFESSIONAL EXPERIENCE

Old National Bank  Evansville, Indiana

Data Entry Specialist/Customer Service Associate October 2017 – Present
Manage large amounts of inbound calls in a timely manner. Identify customers' needs, clarify information,
research every issue and provide solutions. Utilizing software, databases, scripts, and tools appropriately.
Implemented digital-filing solution that improved records management and customer follow-up processes.
Assisted with successful conversion process through accurately inputting data of conversion clients.

Office Depot  Evansville, Indiana

Copy and Print Specialist January 2017 – March 2018
Developed ongoing customer relationships and became a trusted advisor by utilizing advanced selling skills and
knowledge (including cross-selling of products and services) to meet customer’s needs. Utilize working
knowledge of Microsoft Word, Excel, Publish and Adobe Reader and Photoshop in designing desired product for
customer. Demonstrate passion for the brand, products, services and solutions offered to customers.

Showplace Cinemas  Henderson, Kentucky

Assistant Manager 2011 – 2017
Ensure the efficiency of day-to-day theatre operations including the recruitment and management of associates,
promotion of a superior customer service environment, handling customer inquiries, and the completion of
administrative and financial documentation.

EDUCATION

University of Southern Indiana

English Education 2015-Present