Ridhima Sharma

23,40 Burslem St N5W 2V7

(226) 700-5553 ridhima11295@gmail.com

Professional Summary

 An efficient problem solver with a brilliant customer service skill.

 Proven track record of maintaining efficient office operations.
 A detail oriented and focused individual with experience providing administrative support to
senior executives.
 Responsible for reporting to myself and general manager regarding the financial status and
cash procedure using in-house POS system.

Work History

Medical office Assistant (May 2021-Present)

 Experience working with multiple physician in a busy environment.
 Strong computer skills and proficiency with EMR.
 Ability to organise and prioritize effectively in the setting of competing demands.
 Ability to practice and demonstrate commitment to patient and family centered care.
Tim Hortons Lead Hand Supervisor (Jan 2020 – April 2021)
 Supervise and coordinate activities of staff who prepare portion food.
 Maintain records of stock, repairs, sales, and wastages.
 Prepare and submit reports. Train staff in job duties sanitation and food safety procedure.
Tim Hortons (Aug 2018 – Dec 2019)
 Works together with all the team members, demonstrating proficient interpersonal skills,
to provide the best possible service to our customers.
 Respond to customers in a friendly manner with an appropriate sense of urgency.
5GEN TECH Web Design and development, Punjab, India
Administrative Assistant and Assistant Software Tester (April 2017 – Sep 2017)
 Clerical administration + phone calls.
 Crafted communication, reports, and presentations.
 Management of special projects.
 Organize and schedule appointments.
 To ensure software created by developers is fit for the purpose and any bugs or issues are
removed.
 Involved in the quality assurance stage of software development.

EDUCATION

 Fanshawe College, London, ON (May 2019 – Dec 2019)

Diploma in Culinary Skills
 Fanshawe College, London, ON (May 2018 – Dec 2018)
 Health System Management
 BBK DAV College, Amritsar, India (May 2014 – March 2016)
Bachelor of Science in Information Technology

Skills

 Strong Communication
 Efficient Organization skills
 POS system + Ordering Platforms
 Team Player
 Proficient in Microsoft O365