Online Feedback System http://qa.bsnl.co.in/feedback/views/index.php?action=progressm&case=...

ONLINE FEEDBACK SYSTEM

Welcome....eltek

Home Change Password Logout

Case No: FC-1731-POW-15-16

Case details

RAVI PRAKASH TIWARI/RAVI PRAKASH TIWARI JTO BRAJRAJNAGAR O/O

Complainant Name/ Address/ Office ph/ Mobile/
SDOT BSNL BRAJRAJNAGAR GANDHI CHOWK BRAJRAJNAGAR
Email
JHARSUGUDA ODISHA 768216///

Manufacturer/Supplier ELTEK SGS PVT. LTD

PO No & date PLG/12-11/PP/100A(4+1)3PH/2012-13/11 dt. 26-02-2014

IC No & date dt.

Date Of Registration of case 06-06-2015

Complaint Reference No & date dt.

Product S M P S POWER PLANT-100A

Product Description(if any), Model No, Serial no /PRS5600FP-2/14166418

Quantity of faulty items/ Total Quantity Received

3/ 5
received by the consignee

Place where the equipment is installed/ SSA/ TELEPHONE EXCHANGE BELPAHAR AT/PO-BELPAHAR JHARSUGUDA
Contact no of person where equipment is installed ODISHA 768217/ SAMBALPUR/ 9437071986

Complaint Details 3 UNIT OF 100A SMPS MODULES ARE NOT WORKING.

Warranty Status(complainant) WITHIN WARRANTY

Warranty Status(by FB ADMIN) Within Warranty

A/T Completed? NO

Type of Case Feedback

Compliance details

Rectification Details.

Date of clearance of fault

"Value of stores tested" of the faulty item/ equipment

"Total value of stores tested" of the above item/equipment

IC date (GPMS)

Whether satisfactory report from the field received/ enclosed?

Analysis of fault

Warranty date

Investigation details:

a) Deficiencies in specs.

b) Deficiencies in prescribed QA procedures

1 of 2 10/9/2015 1:21 PM
Online Feedback System http://qa.bsnl.co.in/feedback/views/index.php?action=progressm&case=...

c) Deficiencies in implementation of QA procedures

d) Human lapse(s). If so, the responsible person(s) should be identified

Observation Period

Action taken against QA employee for his/ their lapses

Action taken against vendor for vendor's lapses

Any suggestion(s) to avoid recurrence (preventive measures)

Present Status of the Case: ACKNOWLEDGED BY QACENTRE

PROGRESS OF THE CASE

No JTO/ SDE remarks.

No DE remarks.

No DGM remarks.

No GM remarks.

Vendor remarks by: --

No Tech Section remarks.

No DGM(TSE) remarks.

No GM(HQ) remarks.

Satisfactory report entry date & time:

Satisfactory report:
Satisfactory report not entered.

2 of 2 10/9/2015 1:21 PM