Competency-Based Training and

Assessment (CBTA) Implementation

3-day classroom course (24 hours)
This course can be customised and delivered as part of a training consultancy service with bespoke design for
your organization.
This course has been developed to complement the IATA Dangerous Goods Regulations (DGR) – Appendix H –
Dangerous Goods Training Guidelines to support the industry in the implementation of Competency-based
Training and Assessment (CBTA) for cargo and ground operations job functions.
Designed for operators, ground service providers and freight forwarders, you will be equipped with the
knowledge, skills and attitudes to plan a strategy on how to implement a Competency framework in your
organization.

Objectives Key topics

Upon completion of this course you will be able to: ▪ Competency-based training and assessment
(CBTA) principles
Describe the competency-based training and ▪ Benefits and advantages of competency-
assessment approach and methodology based training
▪ Training Needs Analysis (TNA)
Conduct a training needs analysis for operational- ▪ Design of competency-based training and
related job functions assessment materials
▪ Training effectiveness
Design a competency-based training course and
assessment Activities
▪ Group work
Convert traditional material to competency-based ▪ Case studies
material ▪ Games

Apply the appropriate training and evaluation Prerequisites

methods
Participants should have prior knowledge in training
course design and facilitation for cargo and ground
Evaluate the quality and effectiveness of a training operations personnel.
course
Recommended level
Target audience ▪ Intermediate
▪ Senior course developers and trainers who ▪ Advanced
wish to develop competency-based training
course material
▪ Personnel in civil aviation authorities
responsible for managing and approving
competency-based training

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Certificate awarded
An IATA Certificate is awarded upon successful
completion of the course and an assessment

Table of contents
Introduction to CBTA Design testing and evaluation
▪ Background and future ▪ Different testing and evaluation techniques
▪ Mission, goals and objectives ▪ On-the-job evaluation
▪ Instructor qualifications ▪ Evaluation checklist
▪ Qualifications
Training Needs Analysis (TNA)
▪ Business needs Effectiveness of training
▪ Current competencies ▪ Purpose for evaluating training program
▪ Who needs to be trained effectiveness
▪ Effectiveness ▪ Responsibility of training program evaluation
▪ The 8 steps of a TNA ▪ Possible tools for training program
assessment
▪ Group work TNA

Roles and capabilities

▪ Qualifications and development
▪ Types of training
▪ Population analysis
▪ Knowledge, skills and attitudes

Instructional materials design

▪ ADDIE
▪ The ways we learn
▪ Subject Matter Experts (SMEs)
▪ Course objectives
▪ Lesson plans
▪ CBTA design process
▪ Converting traditional material

www.iata.org/training-tvcl03

Please contact us www.iata.org/cs if you have any questions

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