CARLOS

MOREL
I am a seasoned profesional with

over 20 years of experience working

in the telecommunications industry.

My work focuses on international

Roaming services. Fully bilingual.

(english and spanish)

SPECIALIZATIONS

• International Roaming Service

• SQL Data Base

• Linux/UNIX

• CRM

• Business Orientation

• Microsoft Office

CONTACT WORK EXPERIENCE

INFORMATION Senior International Roaming Analyst
CLARO DOMINICANA (DOMINICAN REPUBLIC)

1992 TO 2020

781-347-1865/781-732-4545
In charge of designing and executing the pricing strategies
Lynn, Massachusetts
offered.

Programming the controls in the systems aimed at attracting

morelcarlos1@gmail.com new customers.

Analyzing the complaints received from the company's

clients.

Carry out the structural and system tests prior to the legal

signing of contracts between the different

telecommunications companies worldwide.

EDUCATION Wireless Billing Systems Tests Analyst

BACKGROUND
Responsible for conducting stress tests and generating

wireless invoices to correct errors before they reach

customers.
Universidad Del Caribe (UNICARIBE)
DEGREE IN MARKETING, CLASS OF 2004 Customer Service Representative

Other Courses:
Assist customers in person, attending their needs to find the
Digital Marketing, Universidad
best solution for their issues.
Iberoamericana (UNIBE), 2018

Technical Troubleshootting for Microsoft

Computers( CENTU), 2004