LEARNING PROTFOLIO A2

I. Answer question:
1. Provide two examples of different points of view you have had with someone else.
What do you think caused these different viewpoints? How did you deal with them?
First, when I had to do teamwork with my friends last week., we had a big argument just
because of having different views. At that time, we were planning to make a short video
for AEn class, and we had many ideas. Therefore, one of my friends and I had some
different opinions that we couldn’t fit with each other. I think that both of us are
separate individuals with our own opinions, and often tend to stand with that ideas. And
that’s why there was a conflict between us. However, on the next day, I came to my
friend and invited her for a coffee in order to find the most suitable way to solve our
problem. We had a whole day to talk and share ideas with each other. Finally, our
conflict was over, and my team and I finished the video together.
Next, my brother and I just faced with this problem recently. My brother told me to
clean the house but I didn’t understand what he meant because I had already done. I
explained that I had finished the work before he went home and I didn’t know that he
just wanted me to remove all my hair loss, so I fought with him. During the next two
days, we didn’t talk with each other, but on the third day, my brother came and
apologized for his angry. I had to sorry too, and we showed our opinion about this
problem in order to make sure that there won’t be like this again.

2. Emphasizing the importance of audience, salespeople often say, “The customer is

king,” or “The customer is always right,” or “The customer is in control.” To what
extent do you feel in control as a customer, a citizen, or a student?