HOUSE RULES

1.EVERYBODY IS EXPECTED TO USE ENGLISH IN CLASS.

2.MAKE SURE THAT YOU HAVE WATCHED AND STUDIED THE CONTENTS OF THE RECORDED LECTURES
BEFORE JOINING THE LIVE STREAM

FOR INTERACTION, DISCUSSION, RECITATION, ACTIVITIES AND THE LIKE.

3.MUTE YOUR MICROPHONE DURING LIVE SESSIONS UNLESS INSTRUCTED TO DO SO.

4.LOOK PRESENTABLE BY WEARING DECENT CLOTHING. NO SLEEVELESS SHIRTS, CAPS, SUNGLASSES AND
UNNECESSARY ACCESSORIES.

5.SET-UP YOUR MOBILE DEVICE OR COMPUTER IN A STABLE POSITION SO AS TO AVOID SHAKY VIDEO
FEED THAT CAN BE DISTRACTIVE.

6.CHOOSE A COMFORTABLE PLACE OF STUDY FREE OF DISTRACTION. AVOID LYING IN BED DURING THE
CLASS. YAWNING IS CONTAGIOUS.

7.ALWAYS KEEP YOURSELF UPDATED AND COMMUNICATE YOUR CONCERNS TO YOUR PROFESSOR
BEFORE IT'S TOO LATE.

8.PRODUCE ORIGINAL OUTPUTS FOR COMPLIANCE. DO NOT COPY AND PASTE ANY ITEM (TEXT, IMAGES,
ETC.) FROM THE INTERNET.

PLAGIARIZED SUBMISSIONS WILL NOT BE HONORED.

9.ALWAYS FIND WAYS TO ADDRESS PROBLEMS AND CHALLENGES. AVOID MAKING EXCUSES. BEING
BUSY AND BEING A WORKING STUDENT

NEVER BE AN EXCUSE.

10.AVOID IRRELEVANT, OFFENSIVE, AND NON-ESSENTIAL COMMENTS AND REACTIONS ESPECIALLY

DURING LIVE SESSIONS.

FOCUS ON THE LESSON AND GET TO THE MOST OUT OF IT.

------------------------------------------------------------------------------------------------------------------------------------------

CHAPTER 1: EFFECTIVE BUSINESS COMMUNICATION

COMMUNICATION IS AN...

a. ACTIVITY - ACTIVE

b. SKILL - WITHOUT BEING SKILLED, COMMUNICATION CAN'T BE PROCESSED

c. ART - LIKE HIDDEN MESSAGES OF COMMUNICATION THROUGH ART SUCH AS SINGING, DANCING.
 OR COMMUNICATING MESSAGES THROUGH THE USE OF ART.

**THESE 3 INCORPORATE LESSONS-LEARNED IN LIFE**

STORYTELLING - PERHAPS THE MOST TIME-HNORED FORM OF COMMUNICATION.

a. MAKE SENSE OF THE WORLD

b. ANTICIPATE THE FUTURE

c. EXPRESS EMOTIONS AND CONCERNS

d. ENTERTAIN OURSELVES, ETC.

**THE ART OF STORYTELLING DRAWS ON YOUR UNDERSTANDING OF YOURSELF, YOUR MESSAGE AND
HOW YOU COMMUNICATE

IT TO AN AUDIENCE THAT IS COMMUNICATING BACK TO YOU**

**YOU WERE NOT BORN KNOWING HOW TO WRITE OR EVEN HOW TO TALK-BUT GROWING UP, YOU
HAVE LEARNED HOW TO TELL

ANG HOW NOT TO TELL, A STORY OUT LOUD AND IN WRITING**

**AS TIME PASSES, YOU LEARN TO COMMUNICATE BY OBSERVING HOW OTHERS DO IT.**

EXAMPLE: NOTICE HOW SHORT AND SIMPLE YOUR VERY FIRST MESSAGE ON FACEBOOK.

COMPARE IT TO HOW FREELY YOU NOW COMMUNICATE USING IT.

------------------------------------------------------------------------------------------------------------------------------------------

EFFECTIVE COMMUNICATION TAKES PREPARATION, PRACTIVE AND PERSISTENCE, BUT THERE ARE
MANY WAYS TO LEARN COMMUNICATION SKILLS.

THE "SCHOOL OF EXPERIENCE" OR "HARD KNOCKS" IS ONE OF THEM.

**SEVERAL TIMES IN OUR LIVES OUR "LESSONS LEARNED" AND THESE HAVE SOMEHOW MADE US
WISER, STRONGER, MORE KNOWLEDGEABLE, SMARTER,

MORE DISCIPLINED, MORE RIGHTEOUS IN OUR WAYS IN GENERAL**

1. THE BUSINESS ENVIRONMENT - A "KNOCK" (OR LESSON LEARNED) MAY COME AT THE EXPENSE OF
YOUR CREDIBILITY THROUGH A BLOWN PRESENTATION TO A CLIENT.

2. THE CLASSROOM ENVIRONMENT - FACED WITH A COMPILATION OF INFORMATION AND RESOURCES

SUCH AS TEXT, CAN OFFER YOU TRIAL RUN WHERE YOU GET TO TRY OUT
 NEW IDEAS AND SKILLS BEFORE YOU HAVE TO USE THEM TO COMMUNICATE EFFECTIVELY TO
MAKE A SALE OR FORM A NEW PARTNERSHIP

3. LISTENING TO YOURSELF OR TO OTHERS' COMMENTS - HELP REFLECT ON NEW WAYS TO PRESENT,

PERCEIVE, THOUGHTS, IDEAS AND CONCEPTS.

THE NET RESULT - IS YOUR GROWTH; ULTIMATELY YOUR ABILITY TO COMMUNICTE IN BUSINESS WILL
IMPROVE, OPENING MORE DOORS THAN YOU MIGHT ANTICIPATE.