RESUME

VIRAJ ROKADE
Contact No: (M) 9175637969
E-mail: rokade.viraj@gmail.com Total Work Experience: 6 Years

Looking forward to building prosperous & successful career in the Service Industry, in a
dynamic and challenging work environment while at the same time facilitating organizational
growth and team spirit.

SUMMARY

Overall 5.5 Years of professional Experience.

Working with EXL Services Pvt. Ltd. as customer service executive and core team member of
process.

 Resourceful, creative, open to new challenges & solutions.

 Ability to learn and Implement new Ideas

COMPUTER SKILLS

Application Software MS Word, Excel, PowerPoint, Access and Outlook Express

Operating System Windows 95, Windows 2000 & XP

COMPUTER Certificate Course in COMPUTER APPLICATION

HARDWARE
 PROFESSIONAL EXPERIENCE

Company

Company Profile EXL is one of the leading Software and BPO company having majority of
clients in the US and UK.

Period 1st August 2014 till Date

Designation Senior Executive

Job Profile  Working for Traveler Insurance Company, America.

 Policy issuance as per issuance instruction & client
requirement.
 Making amendments & endorsements for policies.
 Send Adjustments to client via E-mail
 Working on Rapid 1 & SCBP system for Policy
Administration.

Company EXL Services Pvt. Ltd.

Company Profile EXL is one of the leading Software and BPO company having majority of
clients in the US and UK.

Period 2nd March 2010 to 29th July 2011 And

16th January 2012 to 30 July 2014

Designation Customer Service Executive

Job Profile  Working for Traveler Insurance Company, America.

 Policy issuance as per issuance instruction & client
requirement.
 Making adjustments & endorsements for policies.
 Send Adjustments to client via E-mail
 Working on Rapid 1 for Policy Administration.

EDUCATION DETAILS
 Degree B.Com (Banking & Finance)

Institute/University Ness Wadia college of commerce, Pune.

PERSONAL DEATILS

Date of Birth : - 13.10.1980

Gender : - Male

Martial Status : : - Married

Telephone : - 9175637969

Languages Known : - Marathi, Hindi & English

Present Address : - E/303, Laxmi Township 1, Kalas, Alandi Road, Pune – 411015.

Date:

Place : Pune

VIRAJ ROKADE