Australian Business Culture

0|Australian Business Culture

As you work through the online modules, you’ll be asked to complete
sections in this workbook.
To record your answers in the eBook, click Save As to create a copy
and continue to Save your progress.
You will be asked to upload your work into Moodle for grading upon
completion.
Type your name and Student ID in the text boxes below.

Click or tap here to enter your name.

Click or tap here to enter your Student ID.

1|Australian Business Culture

Lost at Sea – Part 1
As per the instructions in the module, rank the following items in order of relative
importance:
1. Click or tap here to enter text.

2. Click or tap here to enter text.

3. Click or tap here to enter text.

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5. Click or tap here to enter text.

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12. Click or tap here to enter text.

13. Click or tap here to enter text.

14. Click or tap here to enter text.

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Lost at Sea – Part 2
Having participated in the forum, re-rank your items below:

Initial Responses Revised Responses

1. Click or tap here to enter text. 1. Click or tap here to enter text.

2. Click or tap here to enter text. 2. Click or tap here to enter text.

3. Click or tap here to enter text. 3. Click or tap here to enter text.

4. Click or tap here to enter text. 4. Click or tap here to enter text.

5. Click or tap here to enter text. 5. Click or tap here to enter text.

6. Click or tap here to enter text. 6. Click or tap here to enter text.

7. Click or tap here to enter text. 7. Click or tap here to enter text.

8. Click or tap here to enter text. 8. Click or tap here to enter text.

9. Click or tap here to enter text. 9. Click or tap here to enter text.

10. Click or tap here to enter text. 10. Click or tap here to enter text.

11. Click or tap here to enter text. 11. Click or tap here to enter text.

12. Click or tap here to enter text. 12. Click or tap here to enter text.

13. Click or tap here to enter text. 13. Click or tap here to enter text.

14. Click or tap here to enter text. 14. Click or tap here to enter text.

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What kind of team player are you?
Record the results to your quiz here: Click or tap here to enter text.

The Storming Phase

What can we do to minimise the impact of the ‘Storming phase’ and exploit the ‘Performing’
phase?
Click or tap here to enter text.

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Defining Conflict – Reflection

1. How does the definition of conflict affect the way we think about conflict?
Click or tap here to enter text.

2. What are some negative consequences of conflict?

Click or tap here to enter text.

3. What are some positive consequences of conflict?

Click or tap here to enter text.

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Managing Conflict – Reflection

1. How have you managed a conflict with a team member at work or on a university
project?
Click or tap here to enter text.

2. Which of the three outcomes were achieved?

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3. What did you do well, and what could you do better next time?
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Dealing with anger – Reflection

1. How does your ability to resolve conflicts affect you in your job?
Click or tap here to enter text.

2. How does a team member’s ability to resolve conflicts impact the team?
Click or tap here to enter text.

3. How does a team’s ability to resolve conflicts impact the organisation?

Click or tap here to enter text.

7|Australian Business Culture

Your Conflict Resolution Style
Record the results of your quiz here:
Click or tap here to enter text.

8|Australian Business Culture

How would you resolve this conflict?

Andrew works in a small team of six. The team mostly co-operate well and there
is generally a friendly and relaxed atmosphere in the office as everyone focuses
on getting the work done.

However, in recent weeks Andrew has noticed that Shaun has become disruptive
– disagreeing with him (and his teammates) in an aggressive manner, and failing
to do his share when assigned to work together on projects.

Earlier this morning, an important customer overheard Shaun being

argumentative again. Deciding he’s had enough, Andrew decides to discuss the
problem with Shaun.

Apply your learning about team effectiveness to find solutions to resolve the conflict. Describe the
steps you would take. Provide at least 4 steps.

Click or tap here to enter text.

9|Australian Business Culture

 Submitting your workbook
Check that all components of your workbook are completed and saved properly.

Follow the correct naming conventions: StudentID_LastName_FirstName_ABCEWB

e.g. 30001_Smith_John_ABCEWB

Upload your workbook to Moodle using the instructions provided.

10 | A u s t r a l i a n B u s i n e s s C u l t u r e